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IT Support Engineer
13 years experience W2 Port Orange, FL
Available immediately
Actively seeking
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IT Support Engineer
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Blackberry Customer Service Data Security FTP Network Support Windows Database Upgrades Network Infrastructure Printers MS Active Directory
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Recent Experience
IT Support Engineer 05/14 - present
Soldering Electronic Component troubleshooting Desktops Mobile Devices Laptops Printers Database Upgrades
IT Field Engineer HP Certified 11/10 - present
Network Infrastructure
System Support Engineer 05/09 - 01/12
Virtualization Data Recovery Configuration Management SQL SQL Server Printers Java XML Database Upgrades

Creative and enthusiastic person with a diverse range in customer service, IT management and data security management. Excellent computer, electronics repair to component lever, office ware technologies, break fix maintenance and troubleshoot. Outgoing with strong organization and communication skills. Versatile, easy to learn and able to use own initiative to achieve company objectives.

* Knowledge in Window Desktop administrator, system deployment, configuration with SCCM/ SMS, Capturing tools, like Acronis, Think Vantage SMA (System Migration Assistance).
* Knowledge of active directory, patch and version updates
* Knowledge of PC setup and installation, as well as various peripherals, data entry, data migration, encryption, remote applications, sFTP, FTP VPN and file updating
* Knowledge of POS cellphone and handheld communication and data related for end user, diagnoses and repair of hardware fluently on blackberry technology
* Knowledge in depth of Linux, XP, Vista, Win 7, win 8 and most of imaging tools and system upgrade and migration
* Easy to follow and learn new systems as well as following company rules and confidentiality with or without supervision of any lever.
* Able to manage and supervise a project with number of employees as well as to keep or support project running in timely set.
* Experienced in system-operations training, collections, and customer service.
* Troubleshooting, Repairing, Software installation and upgrade and imaging to a customer standard with minimal supervision or no supervision.

Top 5 Skills
SkillsProficiencyLast Used
Customer Service
Data Security
Network Support
Education and Certifications
Franklin University
A+ Certification , 1997
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:100%
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen