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Jack
jackmaiher@yahoo.com
216-647-0019
Medina, OH 44256
IT Director / Systems Engineer
19 years experience W2
3
Recommendations
Average rating
160
Profile views
Summary

Highly experienced technology manager with strong analytical & organizational skills. Utilizes a holistic approach to I.T. management, always seeking out ways to improve efficiency in processes, systems operations, and costs. US Navy Radioman veteran of Operations Desert Shield/Storm - 1989 - 1992


Certifications & Security Clearances

MCSE / MCSA / MCP / MCTS
Secret – Last Used 2012

Top Secret – Last Used 1992

Systems & Applications Expertise

US Army & NATO Systems • DISA Gold Disk Scanning • McAfee HBSS • Windows Server • Active Directory • Windows Desktop OS’s • Exchange 2010/2003/5.5 • SCCM 2012/2007/SMS 2003 • SQL 2008/2005 & Reporting Services Administration • Microsoft SCOM/MOM 2005 • WSUS • Sophos PureMessage Spam & Email Security Appliances• Tumbleweed Spam & Encryption Appliances • IIS • Legato/EMC Mail Archiving Products • Cisco VPN Clients • Entercept • BMC Patrol • Guardium • Microsoft Office Family & Office 365 • RDP/Terminal Services/DSView • Mobile & Tablet Device Technologies • Dell/HP/Compaq Servers • Disaster Recovery Design/Planning/Testing • Visio Diagramming • VB/PowerShell Scripting • Meraki Switches & AP’s • Microsoft Dynamics GP • WordPress • Shopify • Adobe Creative Cloud • VMWare ESXi • Barracuda Spam Firewall • Citrix • IP Cameras • Domain Registration & DNS Management

Experience
IT Director / Systems Engineer
Information Technology
Sep 2014 - present
  • Direct all I.T./I.S. operations & strategy within $77 million company (consisting of parent company & 8 brands/legal entities)
  • Hands on management of VMWare ESXi 5.5 server environment (Windows 2008/2012), Dell EqualLogic SAN's, Dell Switches, Meraki MX84 Firewall, L2TP VPN, & WAP's, Barracuda Spam/Antivirus Firewall, Exchange 2010, Active Directory (DNS/DHCP/Group Policy/Scripts), Server & Workstation vulnerability scanning/patching, mobile device management (iOS & Android)
  • Lead design & development of high-traffic D2C e-commerce site and maintains over a dozen additional brand websites (primarily running WordPress - most for B2B & one additional D2C e-commerce site) including some 200+ domain names
  • Responsible for all IT vendor & contract management for the organization (50+ partners)
  • Lowered annual I.T. operating costs by 17% through audits, re-negotiating contracts, building relationships with new vendors/partners, replacing/modifying systems & processes where applicable
Wordpress VMWare Systems Engineering MS Active Directory Firewall DHCP Auditing Switches VPN Contract Management SAN Project Management Mobile Devices Database Design Windows
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References
Average Rating

1 recommendation
Infrastructure Engineer Technical Lead
Banking/Financial
May 2012 - Sep 2014
  • Technical Lead representing the Software Distribution Services team consisting of 5 FTE's and numerous consultants
  • Managed strategy, design & process/system improvements for enterprise SCCM (upgrades/systems integrations/new projects)
  • Implemented Enterprise Reporting portal using SCCM & SQL SRS to meet reporting & compliance requirements
  • Scripting/querying with SQL, VBS, and PowerShell for task automation, break/fix use
  • Environment consisted of 70,000+ Windows & Mac workstations / 5,000+ Windows servers (most of which were virtualized)
PowerShell MS SCOM MS SCCM Compliance Visual Basic Scripting SQL Infrastructure Engineer Windows Server Database Design Database Upgrades Windows
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Senior System Administrator (Contractor)
Information Technology
Feb 2011 - Feb 2012

Exelis - Senior System Administrator (Contractor)

  • Lead & Senior System/Site Administrator responsible for a team of 5 junior personnel also provided training & guidance to 20+ junior personnel being reassigned from Iraq to locations throughout Afghanistan
  • Administration & support of 60+ Windows servers & 3,000+ workstations for US Army assets in the greater Kabul metropolitan area cluster base installation (5 military bases)
  • Patching of workstation/server assets utilizing SCCM/WSUS, and remediation of all other system vulnerabilities identified through scanning & systems monitoring
  • Involved in planning, design & implementation of numerous projects - including SQL Server consolidation, implementation of NetApp NAS appliances, VMware virtualization, Windows 7 deployment
  • Daily activities included (but not limited to): Exchange maintenance & administration, backup management, VMware administration, modifications to group policy & other active directory objects, creating automation scripts & tasks
  • Provided commercial internet service to 60+ users spread over a 3 square mile area utilizing Cisco switches & PepLink load balancing routers
  • Responsible for all compliance within the capital region (greater Kabul area).
Windows Server VMWare Virtualization MS Active Directory MS SCCM System Administration SQL Routers Load Balancing Switches Cisco System Monitoring Compliance SQL Server NAS WSUS Database Backups NetApp Windows
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References
Average Rating

1 recommendation
SCCM Administrator (Contractor)
Information Technology
Jul 2008 - Jan 2011
  • Responsible for strategic planning & implementation of global deployments (SAP, manufacturing systems, 0 day vulnerabilities & Microsoft Software Updates) to 6000+ desktop & server assets using SCCM and WSUS
  • Key SCCM client health troubleshooter, resolving pre-existing & new issues with software distribution throughout the corporation
  • Analyze & resolve issues identified in WAN, LAN & Active Directory environments in support of software distribution & systems management
  • Major Projects: Upgrade SCCM 2003 to 2007, AppV implementation, development of Windows 7 deployment build process
MS SCOM MS SCCM MS Active Directory Global Deployments LAN WAN WSUS Windows
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Integration Engineer (Contractor)
Banking/Financial
Jan 2008 - Jul 2008
  • IT systems integrator for National City Bank’s “Core Portfolio” systems & applications which include both Client/Server & Mainframe systems operating on various flavors of Windows Server, Linux, AIX, Solaris
  • Liaison between I.T. and numerous components of the business – including but not limited to all levels of management, business analysts, architects, project managers, technical engineers, developers, and vendor contacts
  • Facilitator & overseer of technology aspect for numerous business critical projects utilizing proven SDLC methodologies
  • Extensive design & documentation from high level “snapshots” to extremely detailed engineering design diagramming presented through Engineering Packages made up of Microsoft Word & Adobe Acrobat documents and Visio drawings.
  • Project responsibilities ranging from initial analysis & discussion, to procurement of hardware, engaging resources, testing, deployment, disaster recovery solution and ensuring on-going support processes are in place
Windows Server Disaster Recovery SDLC AIX Linux Solaris Adobe Acrobat Database Design Windows
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References
Average Rating

1 recommendation
Upgrade SCCM
Jan 2003 - Jan 2007
AppV implementation, development of Windows 7 deployment build process
MS SCOM MS SCCM
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Enterprise Messaging Engineer
Healthcare
Jan 2007 - Jan 2007
  • Exchange 2003 engineer responsible for daily administration, troubleshooting, patching and growth of 50 Windows servers/35,000+ mailboxes
  • Support & upkeep of all messaging related servers including Blackberry Enterprise Server, Tumbleweed MailGate, Tumbleweed Email Firewall & Secure Messenger, Active Directory Administration, and related ISA & IIS servers, running on a mix of Windows & Linux operating systems
  • Implementation of new processes & workflow in order to improve security and efficiency, creation of supporting documentation as well as review/updating of existing processes and documents
  • Provide mentoring & guidance to 4 junior team members
Firewall MS Active Directory IIS Linux Windows Server Windows
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IT Security Analyst / Network Engineer
Information Technology
Jan 2001 - Jan 2007
  • IT Risk Management team member responsible for review & recommendation of systems security controls for some 60 critical systems & applications consisting of a mix of Windows & AS400
  • Advanced technical resource for team members & involvement on new projects being introduced into the environment
  • Design, implementation, maintenance and repair of enterprise "Back Office" servers/systems, including Active Directory, Microsoft Exchange 5.5/2003, Sophos PureMessage appliance, Blackberry Enterprise Server engineer, & SQL
  • Resource for numerous projects within the corporation, ensuring objectives are met in a timely manner, as efficiently as possible in adherence to SDLC & ITIL principles
  • Initiated & managed a project to save the corporation thousands of dollars annually by auditing & reworking existing telecommunications accounts in use for VPN & dial-up access with Sprint
  • Used BMC- Control and BMC Patrol for content management and scheduling.
MS Active Directory VPN Network Engineer Microsoft Exchange ITIL BMC Control-M BMC Patrol SDLC SQL Content Management Security Analyst Auditing Project Management Database Design Risk Management Windows
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Edit Skills
Non-cloudteam Skill
Education
Attended in General Studies
Lakeland Community College
Record has not been verified.
Certifications
& Security Clearances
MCSE / MCSA / MCP / MCTS
Secret - Last Used
Top Secret - Last Used
Systems & Applications Expertise
US Army & NATO Systems * DISA Gold Disk Scanning * McAfee HBSS * Windows Server * Active Directory *
SQL 2008/2005 & Reporting Services Administration * Microsoft SCOM/MOM
WSUS * Sophos PureMessage Spam & Email Security Appliances* Tumbleweed Spam & Encryption Appliances
Skills
Windows
2021
18
Database Design
2021
14
MS Active Directory
2021
11
Project Management
2021
11
MS SCCM
2014
9
SQL
2014
9
MS SCOM
2014
8
Auditing
2021
7
VPN
2021
7
BMC Control-M
2007
6
BMC Patrol
2007
6
Content Management
2007
6
ITIL
2007
6
Microsoft Exchange
2007
6
Network Engineer
2007
6
Risk Management
2007
6
SDLC
2008
6
Security Analyst
2007
6
Mobile Devices
2021
5
Contract Management
2021
4
SAN
2021
4
WSUS
2012
4
Compliance
2014
3
Database Upgrades
2014
2
Global Deployments
2011
2
Infrastructure Engineer
2014
2
LAN
2011
2
PowerShell
2014
2
Scripting
2014
2
Switches
2021
2
Visual Basic
2014
2
VMWare
2021
2
WAN
2011
2
Cisco
2012
1
Database Backups
2012
1
DHCP
2021
1
Firewall
2021
1
Load Balancing
2012
1
NAS
2012
1
NetApp
2012
1
Routers
2012
1
SQL Server
2012
1
System Administration
2012
1
System Monitoring
2012
1
Systems Engineering
2021
1
Virtualization
2012
1
Windows Server
2014
1
Wordpress
2021
1
Adobe Acrobat
2008
1
AIX
2008
1
Citrix
0
1
Disaster Recovery
2008
1
DNS
0
1
EMC
0
1
IBM Guardium
0
1
IIS
2007
1
Linux
2008
1
MS Visio
0
1
Office 365
0
1
Solaris
2008
1