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Satish
satishabraham35@gmail.com
978-235-3678
11990 Beach Boulevard
213
Jacksonville, FL 32246
Software Quality Analyst
19 years experience W2
3
Recommendations
Average rating
102
Profile views
Summary

Software Quality Analyst with over 2 years of experience in Software Testing and overall 5 years of experience in the IT field. Experienced in defining testing methodologies, designing Test Plans, Test Cases and Test Scripts. In-depth knowledge of Software Development Life Cycle (SDLC). Experience in performing different kinds of testing such as Smoke Testing, Black Box Testing, Regression Testing, Automated Testing and User Acceptance Testing. Highly analytical and organized. Possess excellent communication skills and an ability to work independently or as a member of a team.

Specific Expertise:

  • Excellent knowledge in writing Test Scenarios, Test strategy, Test Plans and Test scripts.
  • Excellent understanding of the Software Development Lifecycle (SDLC) and the methodologies like Waterfall and Agile Scrum.
  • Highly experienced in manual, regression, data driven and functional testing of the applications to verify that application functionality meets the business requirements.
  • Technically sound knowledge in preparing and transmitting data in XML format.
  • Excellent understanding of writing SQL queries in the database systems.
  • Thorough knowledge of defect tracking tools like HP Quality Center for reviewing requirements, creating test plans and test cases and executing test cases and Tracking and Reporting Bugs.
  • Possess excellent analytical, troubleshooting and interpersonal skills.

Technical Skills:

Testing Tools

HP ALM (Quality Center), QTP

Web Technologies:

XML, HTML

Office Tools:

MS Word, Excel, Access, PowerPoint and Outlook

Database

Microsoft SQL Server 2008, Oracle 10g

Experience
Software Quality Analyst
Healthcare
Jan 2014 - present

Florida Blue is part of the Blue Cross and Blue Shield Association and the largest customer-owned health insurance company in the United States.

Project overview:

Sapphire: is an integrated and modernized platform for enrollment, billing, finance, fulfillment & reporting capabilities for both Medicare Advantage and Medicare Supplemental products.

Capitation: The system that calculates and pays capitated providers both over 65 as well as under 65. I worked in the Over 65 part of it related to Sapphire.

Product Management Tool (PMT): details out the Plan & Benefit information for over 600 Plans for both Individual and Group

Summary of Benefits and Coverage (SBC): This application automates the creation of the mandatory document which is a summary of the health plan benefits and coverage.

Siebel – The Siebel CRM customized to the enrollment and sales processes of Florida Blue.

Responsibilities:

  • Developed detailed test cases and test scripts.
  • Executed the test cases manually from HP Quality Center to test the application for its functionality and system integration.
  • Wrote extensive SQL queries to perform data analysis. One of the few with update access to the database.
  • Performed data driven testing by fetching data from Excel sheets and Databases to verify the application’s behavior for different data inputs.
  • Attended review meetings and performed Scenario reviews with the developers and analysts.
  • Supported User Acceptance Testing (UAT) to ensure that applications are performing according to desired acceptance criteria for timely implementation of the CRs.
  • Created and executed models for Capitation testing in Sapphire and verified Roster, RA and Variance reports. Worked closely with the UAT team and Users.
  • Onshore point of contact for offshore resources.
HP QC UAT SQL Siebel Product Management CRM Test Case Preparation Microsoft Excel
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References
Average Rating

2 recommendations
Technical Writer
Information Technology
Jan 2008 - Jan 2010

Atelier Soft is a software consultancy that develop custom solutions in Java and Adobe Flex

Project Overview

Arogya – A hospital management system for small and mid-size hospitals.

eFileIT – A document management system customized for managing the documentation process for hospitals.

Responsibilities:

  • Gathered/analyzed information, and wrote technical specifications and low-level technical user documentation.
  • Contributed to documentation and process improvement
  • Followed ISO-certified process for document development
  • Developed paper documentation and training materials for healthcare products.
  • Attended review meetings
  • Tested applications and created ad hoc reports
  • Helped in the preparation of marketing materials with the Marketing team.
Technical Writing Documentation Technical Specifications Process Improvement
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Technical Writer / Quality Analyst
Information Technology
Jan 2003 - Dec 2004

IMI Software Ltd. is a company developing software for engineering and mobile services based in Hyderabad, India.

Project Overview

ITowers Designer - It’s a comprehensive software for analysis and design of Steel Latticed Towers

The DaVinci Platform - The DaVinci Platform provides a unified environment to create, deliver and manage services across mobile and social channels.

Responsibilities:

  • Worked independently as well as within a team
  • Create written content for user manuals, catalogues, product updates, process documentation and training packages.
  • Supply documentation for all projects in a timely and efficient manner
  • Followed ISO-certified process for document development
  • Translated technical data into simple, user-friendly language
  • Maintained effective and regular communication with project managers
  • Tested numerous applications
  • Attended review meetings
Technical Writing Documentation Quality Assurance Manual Testing
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References
Average Rating

1 recommendation
Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Commerce
Andhra University
Skills
Microsoft Excel
2021
6
Documentation
2010
3
Technical Writing
2010
3
CRM
2021
2
HP QC
2021
2
Process Improvement
2010
2
Product Management
2021
2
Siebel
2021
2
SQL
2021
2
Technical Specifications
2010
2
Test Case Preparation
2021
2
UAT
2021
2
Manual Testing
2004
1
Quality Assurance
2004
1
Agile Methodology
0
1
Automated Testing
0
1
Black Box Testing
0
1
Functional Testing
0
1
HP ALM
0
1
HP QTP
0
1
HTML
0
1
Oracle
0
1
Regression Testing
0
1
Scrum
0
1
Smoke Testing
0
1
SQL Server
0
1
Test Planning
0
1
XML
0
1