Florida Blue is part of the Blue Cross and Blue Shield Association and the largest customer-owned health insurance company in the United States.

Project overview:

Sapphire: is an integrated and modernized platform for enrollment, billing, finance, fulfillment & reporting capabilities for both Medicare Advantage and Medicare Supplemental products.

Capitation: The system that calculates and pays capitated providers both over 65 as well as under 65. I worked in the Over 65 part of it related to Sapphire.

Product Management Tool (PMT): details out the Plan & Benefit information for over 600 Plans for both Individual and Group

Summary of Benefits and Coverage (SBC): This application automates the creation of the mandatory document which is a summary of the health plan benefits and coverage.

Siebel – The Siebel CRM customized to the enrollment and sales processes of Florida Blue.

Responsibilities:

• Developed detailed test cases and test scripts.
• Executed the test cases manually from HP Quality Center to test the application for its functionality and system integration.
• Wrote extensive SQL queries to perform data analysis. One of the few with update access to the database.
• Performed data driven testing by fetching data from Excel sheets and Databases to verify the application’s behavior for different data inputs.
• Attended review meetings and performed Scenario reviews with the developers and analysts.
• Supported User Acceptance Testing (UAT) to ensure that applications are performing according to desired acceptance criteria for timely implementation of the CRs.
• Created and executed models for Capitation testing in Sapphire and verified Roster, RA and Variance reports. Worked closely with the UAT team and Users.
• Onshore point of contact for offshore resources.

Atelier Soft is a software consultancy that develop custom solutions in Java and Adobe Flex

Project Overview

Arogya – A hospital management system for small and mid-size hospitals.

eFileIT – A document management system customized for managing the documentation process for hospitals.

Responsibilities:

• Gathered/analyzed information, and wrote technical specifications and low-level technical user documentation.
• Contributed to documentation and process improvement
• Followed ISO-certified process for document development
• Developed paper documentation and training materials for healthcare products.
• Attended review meetings
• Tested applications and created ad hoc reports
• Helped in the preparation of marketing materials with the Marketing team.

IMI Software Ltd. is a company developing software for engineering and mobile services based in Hyderabad, India.

Project Overview

ITowers Designer - It’s a comprehensive software for analysis and design of Steel Latticed Towers

The DaVinci Platform - The DaVinci Platform provides a unified environment to create, deliver and manage services across mobile and social channels.

Responsibilities:

• Worked independently as well as within a team
• Create written content for user manuals, catalogues, product updates, process documentation and training packages.
• Supply documentation for all projects in a timely and efficient manner
• Followed ISO-certified process for document development
• Translated technical data into simple, user-friendly language
• Maintained effective and regular communication with project managers
• Tested numerous applications
• Attended review meetings