Uploaded File
Neha
Remedy Consultant
Atlanta, GA
Available immediately
Actively seeking
Neha
177
views
Remedy Consultant
0
Recommendations
Average rating
177
Profile views
BMC Remedy CMDB Incident Management BMC AIE Change Management Analysis Training ITSM Problem Management Software Asset Management
Remove Note
View Note
Recent Experience
Remedy Consultant 08/14 - 08/15
BMC Remedy Training Systems Integration Requirements Gathering Problem Management ITSM Incident Management Analysis Change Management BMC AIE CMDB
System Analyst 02/13 - 07/14
BMC Remedy UNIX uCMDB System Analysis CMDB Business Analysis Analysis BMC AIE BMC Atrium
Technical Associate 04/10 - 02/13
BMC Remedy Training Software Asset Management Problem Management Network Monitoring Netcool ITSM Incident Management EMC EMC SMARTS Documentation Change Management Business Requirements CMDB
Summary

  • 5.4 years of IT industry experience in BMC Remedy development and support
  • Good knowledge of implementation, configuration, customization and administration of BMC Remedy AR System and Remedy ITSM and CMDB
  • Proficient in analyzing and translating business requirements to technical requirements and architecture.
  • Strong database skills, unix and development knowledge
  • Experience in leading and managing teams. Handled multiple roles - Project Lead, Software Architect, Developer and System Admin.
  • Good communication skills, interpersonal skills, self-motivated, quick learner, team player.
  • Exposure to end-to-end development of BMC Remedy ARS 8.X applications, right from requirement analysis to system study, designing, coding, testing, debugging, documentation and implementation
  • Worked on performance tuning & enhancements at application level, good in log tracing and troubleshoot- ing application issues
  • Understanding/Exposure of COTS such as EMC smarts, IBM Netcool IBM Proviso CA eHealthand CA Spectrum.

Skill Set

Remedy ARS (7.X), Remedy ARS (8.X), IM, PM, CM , Atrium CMDB, SLM, Asset Management, Oracle

Languages: C, Core Java, Oracle, SQL, Shell Script

Top 5 Skills
SkillsProficiencyLast Used
BMC Remedy
2015
CMDB
2015
Incident Management
2015
BMC AIE
2015
Change Management
2015
Education and Certifications
Bachelor's in Electrical Engineering
Anna University India 2008
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:Up to 25%
Employment Type:Contract to perm
Security Clearance:No clearance
Citizenship:Employment Authorization Document