David
dltwjrmail-employment@yahoo.com
253-204-2171
PO Box 34628 # 83216
Denver City, TX 79323
Sr. Remedy Engineer
28 years experience W2
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Summary

With over 20 years of Remedy application development experience, I am currently seeking opportunities to assist companies that are looking to outsource the customization and configuration of their BMC Remedy IT Service Management Suite based on their rapidly evolving requirements.

Skills:
1) Remedy Customization
2) Remedy Configuration
3) Transact-SQL
4) Application Design
5) Application Testing

Experience
Education
Bachelor's in Business Administration
University of Washington, 1992 - 1994
Minor: Information Systems Concentration
Associate's in Pre-business
Tacoma Community College, 1990 - 1992
Attended in Computer Programming and Systems Design
Bates Technical College, 1983 - 1985
Certifications
BMC SOFTWARE INC
BMC Certified Developer: BMC Remedy AR System 8.x
BMC Accredited Administrator: BMC Remedy AR System 8.0
BMC Accredited Administrator: BMC Remedy IT Service Management 8.0
BMC Accredited Administrator: BMC Atrium CMDB 8.x
EXIN
Certificate in IT Service Management
CompTIA A+
CASP+ Certified ce
Security+ Certified ce
Server+ Certified
VMware Certified Associate - Data Center Virtualization (VCA-DCV)
Skills
BMC Remedy
2018
20
ITSM
2018
8
T-SQL
2019
1
Database Design
2009
6
Asset Management
2011
5
SQL
2011
4
Regulatory Reporting
1999
3
Application Development
2007
2
System Analysis
1999
2
UNIX
1999
2
Visual Basic
1999
2
Database Upgrades
2009
1
Apache
2011
1
Apache Tomcat
2011
1
Business Intelligence
0
1
Change Management
0
1
Configuration Management
0
1
Disaster Recovery
0
1
Documentation
0
1
ERP
0
1
IIS
2011
1
Incident Management
0
1
ITIL
0
1
LDAP
2011
1
Mirro
2006
1
MS Active Directory
2011
1
mSQL
0
1
Process Improvement
0
1
Requirement Analysis
0
1
SDLC
0
1
ServiceDesk
0
1
Solutions Architecture
0
1
SQL Server
2011
1
System Administration
0
1
System Design
0
1
uCMDB
0
1
Windows
2011
1
Languages
English, Fluent/Bilingual