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Jacqueline
jsluciano@verizon.net
904-419-3442
5663 Greenland Rd #2001
Jacksonville, FL 32258
RS IT Project Manager III
39 years experience W2
2
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Average rating
94
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Summary

Certified Project Management Professional (PMP) and Certified Computing Professional (CCP) with over 20 years experience in project management and over 30 experience in the information technology/information management field.

Experience
RS IT Project Manager III
Mar 2014 - Jul 2016
- Managing multiple Retirement Services projects - Managed the Program Testing Phase of the IDT Program, which went live in June 2014
Project Management MS Project
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IT Manager
Oct 2004 - Dec 2013
Technical Product Management: Coordinating product enhancements and client implementation issue resolution for the Total Retirement Outsourcing (TRO) product. Documenting and clarifying business requirements. Guiding the product technical architecture. Developing for the product's high level design. Managing and coordinating the multiple projects included in each product release cycle (2-3 product releases per year). Working with Implementation Services and Business Operations to identify process changes required to support application functionality changes. Managed the Defined Benefits Information Technology (DB IT) Business Systems Analysis team. Managed the DB IT Production Support team for two years. Managed the DB IT Technical Lead team for Client implementations for five years. Managed the DB IT Quality Assurance team for two and a half years. Managed the implementation of TRO, a Defined Benefit software product on the same platform used for Defined Contribution
Product Management Production Support Quality Assurance Business Requirements System Analysis Project Management
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References
Average Rating

2 recommendations
Manager (Financial Services)
Sep 1999 - Feb 2002
Established a Program Management Office for a major financial institution in the Dominican Republic. Program Management Office staff during the planning and development phases for a new bank subsidiary of a large insurance company. Provided project management services for customer implementations of the Cisco Collaboration Suite. Technical lead for the planning of a mortgage scorecard implementation at the Federal Department of Housing and Urban Development. Provided assistance in the sales of consulting engagements.
Project Management Program Management Cisco
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Sr. Project Manager (HP Consulting)
Jun 1996 - Sep 1999
Managed customer engagements ranging in value from $200,000 to $1,500,000 on time and on budget. The majority of the projects managed were for infrastructure services (OpenView implementations and Startup services). Provided assistance in the sales of consulting engagements.
Project Management
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Technology Consultant III (Digital Consulting)
Information Technology
Jan 1982 - May 1996
Page 2 Managed multiple customer projects ranging in value from $100,000 to $1,400,000 on time and on budget. Types of projects managed included custom software development, software package implementation, and application software migrations. Delivered database design and administration services for multiple customers in Oracle Rdb/VMS (relational) and Oracle DBMS (network) databases. Provided assistance in the sales of services and hardware.
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Non-cloudteam Skill
Education
Administrative Sciences
Yale University
Computer and Information Sciences
University of New Haven
Mathematics
Universidad de Puerto Rico
Certifications
Certified Project Management Professional PMP
Certified Computing Professional CCP with over 20 years experience in project management
PMP
Project Management Institute
Skills
Project Management
2016
17
Business Requirements
2013
9
Product Management
2013
9
Production Support
2013
9
Quality Assurance
2013
9
System Analysis
2013
9
Cisco
2002
3
Program Management
2002
3
MS Project
2016
2
Languages
Spanish, Fluent/Bilingual
French, Basic
Italian, Basic
Portuguese, Basic
Awards
Integration Outsourcing, 0
Governance, 0