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Jerry
Jerry@jerrygregg.com
573-823-6191
600 West South Street
Belle Plaine, MN 56011
ADDM/Atrium CMDB Lead Consultant
23 years experience W2
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Summary

  • 20+ years in Corporate Information Technology. 11 years product management, strategic planning and partner relationships in Medium sized and Large Organizations
  • Trained and certified on Atrium products, ADDM11.1, Atrium Remedy ARS/CMDB 8.1 and BPPM 8.5
  • Proven track record of exceeding expectations in new positions and technology areas.
  • Successful in managing cross functional teams, joint development and implementation tasks.
  • Results driven, team-oriented Agile development approach toward product implementation
  • "Can do attitude" toward project success

Experience
ADDM/Atrium CMDB Lead
Information Technology
Mar 2013 - present

Worked on 6 separate ADDM/Atrium CMDB implementations. Currently responsible for managing overall support of ADDM at a 100,000 host Regions Health Facility. Lead administrator of Atrium CMDB with over 100 mission critical service models built

  • Lead administrator on Atrium CMDB cluster with 6.4M CI's
  • Built and maintained a 11.1 BMC Discovery system.
  • Team member for Atrium to Service Now integration
  • Created custom reporting from ADDM and CMDB to meet user defined needs.
  • Created Custom TPL to discover addition CI s as needed
BMC Discovery CMDB BMC Atrium BMC Remedy ADDM ITSM Suite BMC BPPM Agile Methodology
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ADDM/Atrium CMDB Project Lead
Information Technology
Jan 2014 - Sep 2014
Omaha, NE

Enterprise Systems Management 9 month contract 2014 Responsible for managing overall implementation for ADDM at Mutual of Omaha Lead administrator on ADDM Team member of Performance Management

  • Built and maintained a 9.0 ADDM discovery system which daily discovers all 7,000 servers, 24,000 workstations and 15,000 network devices. Worked on all integrations between ADDM and CMDB including defining custom TPL and CMDB Class Structure.
  • Team member for Atrium and BEM integration, created service models for business service levels one, two and three. . Team member for ProactiveNet Performance Management
  • Created custom reporting from ADDM and CMDB to meet user defined needs Created Custom TPL to discover addition CI s as needed
BMC Discovery CMDB ADDM
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ADDM/Atrium CMDB Project Lead
Information Technology
Jan 2011 - Jan 2014
Enterprise Systems Management Responsible for managing overall implementation for ADDM/CMDB Atrium Products at United States Postal Service. Lead administrator on ADDM Team member of Performance Management, Event and Impact Management.
  • Recognized internally as an outstanding ADDM and ITSM resource and team leader. Recognized by peers in industry and analysts for outstanding vision and BMC BSM product knowledge
  • Built and maintained a 9.0 ADDM discovery system which daily discovers all 15,000 servers, 140,000 workstations and 85,000 network devices. Worked on all integrations between ADDM and CMDB including defining custom TPL and CMDB Class Structure.
  • Team member for Atrium and BEM integration, created service models for business service levels one, two and three. . Team member for ProactiveNet Performance Management
  • Created custom reporting from ADDM and CMDB to meet user defined needs Worked as lead on cross functional team created to deal with performance issues in Atrium products caused by 20 million data records pushed daily Worked a key team member which defined the process of Discovery and Change Management for maintaining CMDB. Created Portal configuration to display Service Model as "Poor Man's NOC" as interim solution pending BPPM integration.
  • Worked with AlarmPoint team to complete integration between BMC portal and AlarmPoint
  • Worked extensively with BMC customer connect team, to nurture vendor and other customer partnerships, Results include Atrium impact simulator, first suggested by me at a meeting in KC, incorporated into the atrium core tool set. Offered suggestions to BMC product development to standardize event handling of KPI's generated by Performance Management. Ideas to be part of future event management release.
BMC BPPM BMC Discovery Change Management CMDB ITSM ADDM BMC Remedy BMC BSM
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Remedy/ BSM Manager
Information Technology
Nov 2003 - Jan 2011
Columbia, MO

Responsible for managing overall implementation for BMC Products at CARFAX. Lead administrator on Atrium core products, Team lead on Performance Management, Event and Impact Management. Maintained a close relationship with BMC technical support and product management to insure corporate decisions align with future BMC directions.

  • Recognized internally as an outstanding team leader and member. Recognized by peers in industry and analysts for outstanding vision and BMC BSM product knowledge
  • Team lead for ADDM 8.1 integration into CMDB 7.5 to support Operational service models
  • Team lead for CMDB, created CARFAX service model for business service levels one, two and three. Member of CAB for approval of all new service models. Defined use of BMC portal for IT Operations. Lead team member for ProactiveNet Performance Management launch at CARFAX
  • Created core CMDB class structure to deal with unique issues presented by CARFAX web based business services. Created 1500 CI's as core of CARFAX Service Model. Oversaw process of Discovery and Change Management for maintaining CMDB. Created Portal configuration to display Service Model as "Poor Man's NOC".
BMC Remedy Change Management MS Visio Performance Management Product Management BMC Discovery CMDB BMC BSM Technical Support
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Senior NT Administrator
Information Technology
Jan 1998 - Jan 2002

Team lead responsible for transition for Novell/GroupWise Network to Microsoft NT server and Exchange. As part of overall implementation team, implemented 600 new servers and over 100 new applications across a 2000 employee enterprise. Part of a small team responsible for replacing VAX system with Microsoft SQL server.

  • Responsible for implementation of 150 Terminal server thin clients in place of PC's in manufacturing environment. Lead team that created Terminal Server Farm of 28 servers. Lead contact with vendors and support partners.
  • Planned and executed education programs, including seminars and training materials to educate engineering and manufacturing staff on system changes.
  • Team lead responsible for implementing first customer facing web sites using Internet Information Server 4.0
SQL Server SQL
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Edit Skills
Non-cloudteam Skill
Education
Doctoral in Juris Doctorate
University of Iowa 1985
Bachelor's in Computer Science/Marketing
University of Iowa 1982
Skills
BMC Discovery
2021
16
BMC Remedy
2021
16
CMDB
2021
16
BMC BSM
2014
10
Change Management
2014
10
ADDM
2021
9
BMC BPPM
2021
9
Agile Methodology
2021
7
BMC Atrium
2021
7
ITSM Suite
2021
7
MS Visio
2011
7
Performance Management
2011
7
Product Management
2011
7
Technical Support
2011
7
SQL
2002
4
SQL Server
2002
4
Network Administration
2002
1
ITSM
2014
3
BMC Patrol
0
1
Cloud Computing
0
1
Configuration Management
0
1
HP BSM
0
1
Incident Management
0
1
ITIL
0
1
SaaS
0
1