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Jodi
jdegrave@slipstreamcomm.com
479-715-7785
Deland, FL 32722
Senior Business Analyst
21 years experience W2
1
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Average rating
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Summary

Senior Business Analyst with more than 10 years’ experience on software development teams in PM, BA, and QA roles, with light professional development experience with Java, Python, JavaScript and Android development.

Several years of experience in various IT roles, business sectors, and company cultures enable me to meet the complex challenges encountered in quickly changing markets. I seek opportunities that encourage a pro-active stance, initiative, communication, collaboration, and technical skills.

Experience
Senior Business Analyst/PM/Project Coodinator
Information Technology
Nov 2000 - present
  • Requirements elicitation (JAD sessions) facilitation and analysis
  • Collaboratively designed solutions - IT developers, business, customers
  • QA, UAT, and training experience
  • Team leadership and team cohesion
  • Project Management/Coordination
  • Communication skills across all organization levels
  • Documentation - Independent Consultant/Contractor at SlipStream
Quality Assurance Business Analysis Project Management UAT Analysis Project Coordinator Training Documentation
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References
Average Rating

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PM / Business Analyst
Professional/Consulting Services
Jul 2018 - present
Fort Myers Beach, FL

Discovery and solution design for complete digital transformation for 100% manual retail operation

  • Implementation of selected solution:
  • Accounting software
  • POS software
  • Online storefront
Business Analysis
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Senior Business Analyst
Professional/Consulting Services
May 2018 - Jun 2018
Estero, FL
  • Payments discovery for enterprise-wide systems rebuild and enhancement for Hertz franchisees.
Business Analysis
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PM / Developer
Professional/Consulting Services
Aug 2017 - Jan 2018
Deland, FL
  • Developed scripts for custom ETL process:
  • Python script automatically downloaded reports from Walmart Retail Link (reporting portal for Walmart vendors and suppliers) as part of custom ETL process
  • Python script to clean up certain Retail Link reports prior to upload into client reporting database
  • SQL script to load data into database
  • Researched cloud platforms and reporting suites
  • Instantiated Azure Postgres database and Azure SQL database, created tables in Postgres 9.6.6 via SQL
  • Researched community forum platforms (Word Press, Joomla, NodeBB, Vanilla Forums, Salesforce, etc.)
  • Authored RFP for custom and hybrid community forum
  • Requirements gathering, created product backlog, reporting SOW
Python SQL Requirements Gathering MS Azure ETL Salesforce RFP SOW PostgreSQL
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Mobile Application Developer Intern
Professional/Consulting Services
Jun 2017 - Nov 2017
Fayetteville, AR

Training on Android Mobile App development (Java 1.8, XML); exposure to the following libraries & technologies:

  • RxJava/RxAndroid
  • Proguard
  • Gradle
  • Retrofit, OKHTTP3
  • JSON API
  • Google GEO Location API
  • JUnit, Espresso, Mockito
  • MVP, Event Bus, and Observer design patterns
Junit Design Patterns JSON Android API Development MS MAM
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Technical Consultant / Analyst
Information Technology
Nov 2013 - May 2017
  • Web reporting process improvements resulting in an 80% decrease in reporting time, significant reduction in reporting errors, cost-effective use of open source tools and software already owned/subscribed to by the company (Google docs, Visio, Excel, pivot tables, formulas Word, HTML, PowerPoint, mobile access for Android and iPhone, Outlook, etc.) RBAC
  • Project Management/Business Analyst role: Facilitation of reporting requirements via JAD sessions, interviews user stories, requirements analysis, status reports, process flows, development of small business reporting solution, QA oversight, UAT (test cases), and training (including documentation) Agile methodology (scrum) project planning, WBS, budget oversight
  • Technical support/consulting for PC issues (hardware and software)
Agile Methodology Scrum Quality Assurance Business Analysis HTML UAT Training Requirement Analysis Project Planning Process Improvement MS Visio JAD Documentation Android Analysis Microsoft Excel Project Management
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Level 1.5 Help Desk
Professional/Consulting Services
Oct 2015 - Nov 2016
  • Remote technical support for field techs for national various Walmart & Sam’sClub projects:
  • Windows 7 Upgrade Project
  • All Walmart stores and Sam’s Club nationwide and Puerto Rico:
  • As admin, troubleshooting & reconfiguring of several images; identifying and loading printer drivers, configuring printers, changing VLANs for multi-purpose terminals (Firearms kiosk, Hunting/Fishing License kiosk, Connection Center kiosks, My Guide kiosk), pharmacy PCs, Membership PCs (Sam’s Clubs), DVRPCs (Loss Prevention), manager PCs, CBL (training) PCs, and marketing manager PCs
  • Check in and check out of field techs, equipment verification, providing and explaining tech advisories (QuickBase), validation of upgrades
  • Evaluation and editing of technical documentation for field techs
  • Opening and resolving of BMC Remedy tickets (including ordering equipment)
  • Tools: NetOps, Putty (VLAN changes, printer identification, IP address verification), VDI (Virtual Desktop Interface), basic scripting (korn, bash), Access, QuickBase, Advanced IP Scanner tool, internal Walmart network tools
No skills were added
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PM Agile Consultant
Information Technology
Feb 2016 - Apr 2016
  • PM and BA Agile consulting services to startup data analytics consulting firm
  • Conception and implementation of light-weight, agile project management processes
  • Monitoring of project status, budget, resources, timelines
  • JIRA administration
  • Archiving completed projects
  • Configuration : story points, components, reports, sprints, product backlog, user administration, story boards
  • Toggl administration (time-tracking tool) - explored options to ensure all necessary features were in place
  • Toggl API - technical project to pull time tracking and project estimates into a custom project management web application tool (design and coding)
  • Assessment and recommendations for JIRA-Toggl integration, GitHub-JIRA integration, GitHub-Toggl integration
  • Proposal writing (Word, Google Docs, Google Drive)
  • Reporting (Toggl, Excel, PDFs) # Communication tools: Gmail, Slack, Google Drive, Google Hangouts
JIRA Project Management Agile Methodology Analytics BSA Business Analysis Analysis Microsoft Excel
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Project Manager/Sr. Business Analyst / Technical Consultant
Information Technology
Jan 2015 - Sep 2015
  • Project Manager/Business Analyst for Phase I Salesforce upgrade from Nonprofitsource to Non Profit Starter Pack (NPSP), version 3 on Salesforce Enterprise Edition data migration and first phase configuration of NPSP (subsequent phases to include integration to website via SFDC WordPress plugins, QuickBooks integration via 3rd party application (Workato), Facebook and Twitter integration, Outlook integration using SFDC APIs, PayPal and Network for Good integration and other integrations) Agile SDLC Page 3
  • Project manager responsibilities: leading project initiation, planning, execution, monitoring and controlling, status reports, project charter, WBS, scheduling, budget (MS Project), transition plan for data migration, Samepage (collaboration site)
  • Facilitation of JAD sessions, interviews user stories, requirements analysis, process flows, Agile/Hybrid methodology (Word, Excel, Visio) transition requirements, QA oversight and planning RBAC training on Salesforce and IT project processes
  • Salesforce Administrator role responsible for user license management, RBAC, backups, data extracts, and data imports (via SFDC Data Loader), sandbox creation and refresh requests
  • Technical support/consulting for PC and network issues (hardware and software)
Requirement Analysis SDLC Business Analysis MS Visio Project Management Agile Methodology Quality Assurance Wordpress Twitter Salesforce quickbooks JAD Data Migration Analysis Microsoft Excel
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Business Analyst / Agile Consultant
Professional/Consulting Services
Mar 2014 - Sep 2014
  • Development and implementation consultation of Agile SDLC for Williams GasKit IT team; provided endto-end Agile process and documentation to adapt to limited technical environments, and no official QA in a complex business environment, as well as reconciliation with a waterfall-based PMO
  • Analysis of JIRA as Agile and bug tracking tool; recommendations of custom configurations to support Agile methodology (included integration with Service Now)
  • Advised on UI redesign approaches and current design concepts for conversion of custom midstream gas nomination and accounting PowerBuilder application to a custom web application
  • Creator and co-owner of Product Backlog (i.e. proxy product owner), BRD-FRD and Test Case templates, taking into account waterfall PMO requirements and agile philosophy; UML (Use cases, sequence diagrams, activity diagrams, use case diagrams); wireframes; SharePoint owner.
  • BA services for GasKit upgrade, a $6.2 million project: requirements gathering, analysis for conversion of custom, in-house PowerBuilder application to EXTJS/Java web application for midstream receipt nominations and accounting ($4 Billion in revenue) scheduled (automated) and semi-automated daily volume allocation process, condensate validations, security (Identity Access Management, RBAC), etc. Liaison between IT, Gas Management, and Accounting. Visio, Word, Excel (pivot tables), PowerPoint, Oracle DataModeler, Oracle 11g and Oracle 12c database, SQL Navigator, SharePoint.
  • Oracle/Java environment, SOA, PL/SQL queries, research, project coordination, extraction of functional requirements from technical design documentation, JAD sessions; participant in scrums, user stories, sprint reviews, sprint retrospectives; instrumental in sprint planning sessions, and product backlog grooming sessions
SQL Business Analysis SDLC MS Visio UML Scrum Waterfall Agile Methodology MS SharePoint Quality Assurance Requirements Gathering JIRA PMO Product Owner Microsoft Excel SAS Management Console Java
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Sr Business Analyst / Consultant
Information Technology
Nov 2005 - Mar 2014
  • Discovery phase of process improvement analysis and tool evaluation for Aluminum Plus
  • Elicitation and documentation of business and functional requirements (including process flows) for VBA interface for Excel spreadsheet for Bechtol Engineering (Kenetic Data client) road crews implemented on field laptops designed and developed VBA interface, performed QA testing, lead user acceptance testing agile methodology, trained management continue to provide code updates/QA testing/UAT oversight as needed in Agile (scrum)
  • Database analysis and report redesign for Kenetic Data HUD project - project scope and definition of business requirements and rules
  • Business analysis for Kenetic Data property assessor client for database redesign and reporting, created new report formats report field mapping (Word, proprietary database)
  • Red Hat training curriculum research, design, and development for Kenetic Data attended Linux training sessions and setup Samba server (Word, Red Hat Linux, Samba)
  • Other services: Cable installation (cable runs, punch downs) for Kenetic Data client, software inventory for Kenetic Data client
Business Analysis Quality Assurance Process Improvement Linux Documentation Business Requirements Analysis Agile Methodology Microsoft Excel
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Functional Lead (Sr. Business Analyst - Consultant/Contractor)
Professional/Consulting Services
May 2012 - Oct 2012
  • Functional Lead (Business Analyst) for NC DMV state-wide automotive emissions program.
  • Replacement of legacy state-wide automotive emissions testing system with Systech's custom automotive emissions software.
Business Analysis
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Sr Business Analyst/Lead Business Analyst (Consultant/Contractor)
Information Technology
Aug 2010 - Sep 2011
  • Sr. Business Analyst for systems integration, business process standardization and tool standardization project for Time Warner Cable Commercial line of business.
  • Salesforce, ICOMS, CSG, Granite, and various other in-house diagnostic tools
Business Analysis Systems Integration Salesforce
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IT Business Analyst
Professional/Consulting Services
Jun 2007 - May 2009
  • IT Business Analyst for Allstate Dealer Services. Business analysis services for system enhancements and integration of IT systems, business process mapping, etc.
Business Analysis
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Project Manager (Consultant/Contractor)
Information Technology
Feb 2005 - May 2009
  • Project Manager for $12 million, 70-client, multiple plaintiff lawsuit
Project Management
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Technical Writer (Consultant/Contractor)
Information Technology
Nov 2006 - Jan 2007
  • One of 12 technical writers reviewing and editing requirements for Florida Medicaid portal.
  • Virtual team - remote.
Technical Writing
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Business Analyst (Consultant/Contractor)
Hospitality and Entertainment
May 2006 - Aug 2006
  • Business analyst for Walt Disney Food and Beverage and POS
Business Analysis
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Product Manager/QA/Technical Writer (Consultant/Contractor)
Information Technology
May 2005 - Oct 2005
  • Product manager for high tech firm developing mesh technology communications software and hardware
Project Management Quality Assurance Product Management
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Technical Writer (Consultant/Contractor)
Information Technology
May 2000 - May 2005
  • Technical documentation of automotive emissions testing systems (hardware and software), help files
Technical Writing Documentation Automotive
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Technical Writer (Consultant/Contractor)
Information Technology
Mar 2003 - Oct 2003
  • Contractor role - technical documentation services
Technical Writing Documentation
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Business Analyst (Consultant/Contractor)
Information Technology
Feb 2003 - Feb 2003
  • Prepared statement of work (SOW) and designed and developed HTML and JavaScript interface for Johnson Controls' Peoplesoft 8.3 upgrade and RoboHelp X 3 custom help system on separate web servers.
  • QA testing, training and technical documentation. Project Coordinator/Business Analyst/IT Lab Coordinator at Technology Professionals Corporation (TPC)
Business Analysis Training Software Testing Robohelp Quality Assurance Peoplesoft JavaScript HTML Documentation
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Project Coordinator/Business Analyst/IT Lab Coordinator
Professional/Consulting Services
May 2000 - Feb 2002
  • Project Coordinator/Business Analyst/IT Lab Coordinator for TPC's client Pharmacia (now Pfizer)
Business Analysis Project Coordinator
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Biology, English, Computer Science
Western Michigan University 2016
Certifications
A+ Certification
Skills
Documentation
2021
40
Business Analysis
2021
32
Analysis
2021
15
Process Improvement
2017
15
Microsoft Excel
2017
13
Agile Methodology
2017
12
Quality Assurance
2021
12
Business Requirements
2014
9
Linux
2014
9
Training
2021
9
Project Management
2021
8
Android
2017
6
JAD
2017
6
MS Visio
2017
6
Project Planning
2017
6
Requirement Analysis
2017
6
Technical Writing
2007
6
UAT
2021
6
Automotive
2005
5
Project Coordinator
2021
4
HTML
2017
3
Scrum
2017
3
Salesforce
2018
2
ETL
2018
1
MS Azure
2018
1
PostgreSQL
2018
1
Python
2018
1
Requirements Gathering
2018
1
RFP
2018
1
SOW
2018
1
SQL
2018
1
Systems Integration
2011
1
Analytics
2016
1
API Development
2017
1
Assembler
0
1
BSA
2016
1
C#
0
1
C++
0
1
Data Analysis
0
1
Data Migration
2015
1
Design Patterns
2017
1
ERP
0
1
Java
2014
1
JavaScript
2003
1
JIRA
2016
1
JSON
2017
1
Junit
2017
1
MS MAM
2017
1
MS SharePoint
2014
1
Oracle
0
1
Peoplesoft
2003
1
PL/SQL
0
1
PMO
2014
1
Product Management
2005
1
Product Owner
2014
1
quickbooks
2015
1
Robohelp
2003
1
SAS Management Console
2014
1
SDLC
2015
1
Software Testing
2003
1
SQL Server
0
1
T-SQL
0
1
Twitter
2015
1
UML
2014
1
Visual Basic
0
1
Waterfall
2014
1
Wordpress
2015
1