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John B
Network Tech
Murrieta, CA
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John B
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Network Tech
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Printers Laptops Microsoft Office Customer Service Win7 Technical Support Windows Microsoft XP OS Training Re-Imaging
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Recent Experience
Desktop Support Tier II 12/11 - present
SAP Desktop Support Win7 Dell Juniper Notebook Microsoft XP OS Microsoft Office Re-Imaging Windows Technical Support Laptops Printers
Configuration Tech III (Temp Job) 12/10 - 01/11
Win7 Technical Support Cisco
Customer Service Managment 05/02 - 10/09
Summary

  • 10+ years Retail/Restaurant customer service and management experience.
  • Excellent time management, leadership and customer service skills.
  • Three years experience handling PC repair/upgrade issues and network setup.
  • Equally comfortable and effective in both team member and team leader situations with demonstrated strengths in leadership and coaching.

Top 5 Skills
SkillsProficiencyLast Used
Printers
2019
Laptops
2019
Microsoft Office
2019
Customer Service
1999
Win7
2019
Education and Certifications
Bachelor's in Business
University of Phoenix, 1995 - 1998
A+ Certification , 2009
MCSE – Messaging, 2011
Preferences
Availability:
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Permanent
Security Clearance:No clearance
Citizenship:U.S. Citizen