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David
parvinpour@yahoo.com
949-812-1075
25 Via Lucca #G10
Irvine, CA 92612
Senior Siebel Developer
32 years experience W2
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Summary

Over twenty years of experience in Information Technology specializing in CRM applications with focus on GUI/database design and development, requirements analysis, system testing, documentation, installation, training, maintenance, and support of application systems. Over twenty years of experience in Information Technology specializing in CRM applications with focus on GUI/database design and development, requirements analysis, system testing, documentation, installation, training, maintenance, and support of application systems.

Experience
Senior Siebel Developer
Information Technology
Nov 2013 - present
Senior Siebel developer/configurator responsible for customization and enhancement of Siebel 8.1 Communication application for a major Aerospace & Satellite Communication technology company. Responsibilities include require analysis, design, development, testing, implementation and support of Sales, Customer Service, Order Management, and Product Management utilizing Configuration Tools, scripting, Workflow, Integration Object, Business Service, EAI, BizTalk, Web Services and BIP.
Siebel Developer Siebel WebServices Scripting Product Management
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Senior Siebel Developer
Information Technology
Apr 2013 - Sep 2013
Senior Siebel developer/configurator responsible for enhancement of Siebel 8.1 Financial application. Major projects include new configurations and enhancements to the Siebel system to ensure the company CRM application is in compliance with the new Healthcare Reform policies and procedures. Responsibilities include customization of Sales, Quote Management, Service Request. and Product Management, utilizing Configuration Tools, scripting, Workflow, Integration Object, Business Service, EAI, Web Services and BI Publisher.
Siebel Developer Siebel WebServices Scripting Product Management
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Senior Siebel Developer
Information Technology
Oct 2012 - Mar 2013
Senior Siebel developer/configurator responsible for enhancement of Siebel 8.1 eCommunication for one the largest telecommunication companies in Central America (ICE Telecom). Responsibilities include customization of Sales, Order Management, and Product Management modules and providing better development techniques and more robust design solutions to increase productivity. New developments include enhancement of product promotion plan upgrade and capture of the associated fees in an external database. Other responsibilities include daily support of Siebel production. Utilized Siebel Tools, eScript, Workflow, Integration Object, EAI, Web Services and Siebel Administration.
Siebel Developer Siebel Siebel Tools WebServices Product Management
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Senior Siebel Developer
Information Technology
Jun 2012 - Sep 2012
Senior Siebel developer responsible for configuration and enhancement of Siebel 8.1 Sales/Marketing including campaign management, account, quote, opportunity, activity, service request, agreement, entitlement and product management. Principal responsibilities include development of new enhancements, support of the current Siebel production, and migration of external data into Siebel database. Utilized Siebel Tools, eScript, Workflow, EIM, & PLSQL/SQLLoader.
Siebel Developer Siebel Tools Siebel Product Management
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Senior Siebel Developer
Information Technology
Dec 2011 - May 2012
Senior Siebel developer and technical analyst responsible for configuration and enhancement of Siebel Clinical 8.1 (CTMS) for a large global clinical research organization. Major responsibilities include configuration and enhancement of Siebel application utilizing tools and administration functions, database configuration/installation, interface design and development for integrating Siebel Clinical with other Web based applications. Utilized Siebel Tools, eScript, EAI (MQSeries, ActiveMQ/JMS), Web Services, Integration Objects, Workflows, Task UI, and Server manager components.
Siebel Developer Siebel Siebel Tools WebServices IBM Websphere MQ UI Project Management
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Senior Siebel Developer
Information Technology
Nov 2010 - Nov 2011
Senior developer responsible for configuration and enhancement of a major loan processing application on Siebel 7.8 Financial system for a leading financial institution. Responsibilities include functional requirement analysis, technical design, data modeling, development, unit testing, implementation and support of new developments for the Loan department. Extensive utilization of Siebel Configuration Tools including eSscript, workflow, Smart Script, Integration Objects, EAI, and Web Services (inbound, outbound) for communicating with the bank's internal and external systems.
Siebel Configuration Siebel Siebel Developer WebServices
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Senior Siebel Developer
Information Technology
Oct 2006 - Oct 2010
Senior developer responsible for customization, configuration, and support of Siebel 7.8 Sales and Customer Support including Opportunities, Quotes, Agreements, Entitlements, Product Management, and Order Management. Responsibilities include requirement analysis, design, development, testing, and support of new configurations and interfaces as well as configurating Siebel Administration functions. Utilized Siebel Tools including eScript to configure Applets, Business Components, Integration Objects, Views, and Screens. Automated business process through the use of Workflow Process, Business Service, and Assignment Manager. Played a major role in migrating the Legacy data to the corporate Siebel database through data mapping and utilizing EIM tables and EIM jobs as well as monitoring migration process and verify results. Other accomplishments include installation, enhancement, and support of a .Net based field service application that interfaced the CRM system.
Siebel Developer Siebel Siebel Tools .NET Project Management Product Management
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Senior Software Developer
Information Technology
Apr 2003 - Sep 2006
Project team leader responsible for customization, enhancement, and implementation of Clarify eFrontOffice 11.5 application for the blank's customer service and financial departments. Responsibilities include planning, design, development, testing/debugging, and implementation of Clarify application . The tasks also include requirement gathering, trouble shooting, user training, documentation, and on-call support. Some of the accomplishments include customization and installation of Clarify ClearCallCenter module for the bank's customer service, development of Java scripts, custom CBOs, and stored procedures for nightly load of mainframe data to the Clarify database, and design and development of Clarify to mainframe G/L interface and on-line account transfer.
Java Stored Procedure
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Senior Software Engineer
Information Technology
Oct 2001 - Mar 2003
Project leader responsible for customization, enhancement, maintenance, and support of a CRM/Clarify application (ClearSales, ClearSupport � ClearLogistics) for the company's call center, sales, and inventory department utilizing the Clarify development and configuration tools such as ClearBasic, UiEditor, DDEditor, and dtataex. Responsibilities include development of interfaces with other business systems using Visual Basic, providing clients access to the metrics data through the Internet using ASP and JAVA script, providing maintenance and support for the SQL Server database, developing SQL functions and procedures for internal use, and consulting with clients to analyze their business needs.
JavaScript Software Engineer SQL SQL Server Visual Basic Java
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Lead Application Engineer
Sep 1998 - Sep 2001
* Lead engineer responsible for design, development, and implementation of a major corporate Case Management system. This system which employs a combination of Unix based Clarify products, Visual Basic, Visual Interdev, Oracle database, DMS, and Microsoft Outlook, enables the corporate staff to provide case management and service delivery tracking for the U.S. Armed Force personnel across the world. Played a major role in user requirement analysis and served as the primary contact for all technical issues related to this system. Providing ongoing enhancements to the current system utilizing Clarify products (Clear Support, Clear Quality, Clear Basic, UIEditor, DDEditor, Basic Script), Visual studio 6.0, Oracle (database design, store procedure, trigger), Crystal Report, and SqlNetPlus.
Crystal Reports Oracle Stored Procedure UNIX Database Design
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Senior Application Specialist
Jan 1989 - Sep 1998
Project leader responsible for complete life cycle development of complex client/server applications utilizing Object Oriented methodology, Work Flow techniques, and interactive Web application development tools. Supervised a three person RAD team in coordinating application development, optimization, testing, installation, and support. Other responsibilities include design, development, maintenance and support of the SMS Invision system. Utilized Lotus Notes/Domino (Lotus Script), HTML, Visual Basic, Access, FOCUS, DB2, and SMS Invision (OAS).
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Edit Skills
Non-cloudteam Skill
Education
Siebel
Oracle University 2007
XML
Oracle University 2004
Clarify
Clarify Corp 2000
Lotus Notes 4x/Domino
HTR, Inc 1998
Development Classes
Information Builders Inc 1991
NOVA Annandale, VA
not provided 1985
Computer Science
Thunderbird Graduate School 1982
International Management
Arizona State University 1975
Skills
Product Management
2021
12
Scripting
2021
10
Siebel
2021
10
Siebel Configuration
2011
10
Siebel Developer
2021
10
Siebel Tools
2013
10
IBM Websphere MQ
2012
6
Stored Procedure
2006
6
Java
2006
5
Project Management
2012
5
WebServices
2021
5
.NET
2010
4
Crystal Reports
2001
3
Database Design
2001
3
Oracle
2001
3
UNIX
2001
3
JavaScript
2003
2
Software Engineer
2003
2
SQL
2003
2
SQL Server
2003
2
Visual Basic
2003
2
UI
2012
1