• Accomplished hands-on Information Technology professional combines numerous technical & managerial credentials with over 12 years of broad IT experience including 3.5 years in Project Management responsible for project planning, implementation, execution across Waterfall & Agile methodologies.
• Certified Scrum Master & SAFe Agilist with a track record of effectively collaborating, facilitating, leading & coaching multiple Scrum teams by driving the adoption & enforcement of Scrum rules, removing impediments & fostering self-management.
• Proven ability to support multiple projects ranging from medium to high complexity resulting in consistent track record of on-time & quality delivery.

Core Competencies

• CSM® SAFe 4.0®
• CSM® SAFe 4.0®
• Project Life Cycle Management
• Cross-Functional Team Leadership
• New Product Development
• Test-Driven Design
• Risk / Issues & Change Management
• Partner & Vendor Management
• Software Development Lifecycle
• Scrum, Waterfall, Agile, PMBOK, others
• Strategic Business Planning

Credentials

Skill Set

Operating System

• Windows 95/98/2000/NT/ME/XP/2003/2008/2013 Server

SDLC Methodology

• Waterfall, Agile, Scrum, Scrum But, SAFe 4.0, Xtreme Programming

Framework

• Microsoft .NET 4.0

Webserver

• IIS 6.0, Apache Tomcat 6.0

Databases

• MS SQL Server 2008, ORACLE 8i

Telephony Servers

• AVAYA, CISCO, NORTEL & GENESYS T-Server

PM Tools

• CA Clarity PPM, CA Rally, Microsoft Project

Office Automation

• Microsoft Word, Visio, PowerPoint & Excel (basic)

Certifications

• Proprietary Software Products
• NICE Certified Technical Professional on CLS8.9, Perform Release 3.x, Interaction Analytics, NICE Interaction Management 4.1 (NIM), Media Encryption, Real Time Impact(RTI), Basic & Advanced VOIP Support Practices
• Certified Customer Support Professional by Service Strategies (www.servicestrategies.com)
• Database Certification Course on ORACLE 8.x / Developer 2000 from LORVEN Technologies
• Project Management
• Certified Scrum Master (CSM®) from Scrum Alliance, Certified SAFe Agilist (SAFe SA 4.0®) from Scaled Agile Framework Inc

Managerial Workshops

• Leadership & Team Management
• Participated in a leadership workshop organized in Singapore titled “Situational Leadership II - Managing Effective teams & Role Perception” conducted by the Ken Blanchard companies (www.kenblanchard.com)
• ASCENT - Leadership Program for First Time Managers by TCS Talent Development