• Mercy, loads of fun on every day!

Responsible for coordinating migration efforts for all global lines of business from Office 2010 to Office 2013. Chair issue resolution and migration coordination meetings with AMRS, EMEA and APAC Bank employees. Ensure LOBs have all necessary information and materials to make deployment/upgrades successful. Project track LOB status in regards to percent complete of upgrades and communicate to executive levels. LOB and BTG lead identification and coordination. Facilitation and small training capability via various communication methods. Manage multiple business groups to support product deployment.

Implemented F5 8900 Load Balancer infrastructures from End of Life / End of Support NetScaler Load Balancers for domestic and international Data Centers. Created Request for Change (RFC) and presented to Change Advisory Board (CAB) members. Coordinate migration with vendors Hewlett Packard, Cisco, Vodafone, and Dell SecureWorks. Created SharePoint sites for repository file documentations including schedules, charters, Microsoft Project plans, and communications to LOBs (line of business). Coordinated Windows Operating System migration for 350,000 desktop / laptops from Windows XP to Windows 7 including Internet Explorer 9. Coordinated field technicians with third party vendors across the USA and EMEA. Communications and reporting with senior stakeholders and project team members. Engaged Subject Matter Experts from various business units for day one issue resolution. Conduct weekly meetings with end- users providing objectives and obtaining requirements. PM III at Florida Blue

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Coordinated Desktop, SharePoint Files, Printers and Telephony migration efforts for a health care program on behalf of the federal government - Novitas Solutions. Managed Florida Blue and Novitas Subject Matter Experts to budget, plan and execute migration efforts. Created Microsoft Project plans for Desktop, SharePoint, Printer and Telephony migration efforts. Chaired weekly meetings with internal and external stakeholders while communicating status report to executive leadership

Decommissioned existing infrastructures including servers, switches, routers, desktop/laptop computers, UPS, data and voice circuits, satellite services, and printers. Chaired weekly meetings with internal and external stakeholders to coordinate decommission efforts. Reconciled decommission discrepancy reports for all hardware removed. Coordinated WMW+ data, satellite and voice BARONET transformation between Merrill Lynch and Bank of America for over 630 nationwide locations managing various tier one vendors. Chaired Day One Support for post migrations to mitigate transformation issues. Matrix managed internal and external teams including Subject Matter Experts for domestic migrations. Coordinated change management for weekly network platform implementations. Communicated with internal and external senior management including tier one vendors.

Project managed Tier One industry leaders from womb-to-tomb across - Sandbox (design), DEV, QA, UAT, PROD and DR across AMRS, APAC and EMEA. Clients include: DuPont, Starbucks, Fifth Third Bank, State of Florida, State of Texas, and General Electric. Conducted weekly change managements for implementations with internal business partners. Managed the test strategies, test plans, test cases in support of integration, DEV and QA testing. Performed project postmortem while documenting best known practices / methods BKMs. Coordinated weekly meetings for milestones and deliverables with internal and external stakeholders. Established SharePoint for central viewing of project pertinent information for team review. Communicated with senior leaders on a timely basis for status reports. Coordinated Day One support for end users with Subject Matter Experts and business stakeholders.

Answered inbound financial portfolio related questions and routed to correct department as required. First employee in receive Excellence in Action corporate award for customer service, accuracy, positive escalations and greatest customer account metrics. Upheld security of customer related financial accounts for NYSE securities related trading. Established greatest team metrics for schedule efficiency and productivity.

Page 2 Project managed Intel branded motherboards with direct supervision of 40 domestic employees with an additional 20 international team members. Chaired meetings with stakeholders and senior leadership for effort related deliverables. Recognized for excellence in meeting time critical project deadline and project scopes including budget in the development of Intel branded motherboards receiving $5,000 bonus. Overcame numerous scope creep completing each project on time and under budget. Created Microsoft Project plans and maintained for shareholders to view against timeframes and deliverables. Trained international employees (Kuala Lumpur, Malaysia) for motherboard production practices. Trained new hire employees (Hillsboro, OR) for project / project management of like projects.