I have a solid technical foundation, with a multifaceted technical skillset, having held a variety of technical roles ranging from Network Operations, Technical Customer Support, Field and Software Application Support, Help Desk Support, and Desktop Support. Also, I have experience in several different industries, including the not-for-profit, housing, legal, maritime, railroad, and hospital industries. This includes enterprise as well as Fortune 500 experience. Additionally, I understand Linux and Windows and how they operate in enterprise environments. Furthermore, I am CompTIA A+, Network+, and Security+ Certified.

Technical Concepts:

• Intel / AMD based platforms, LAN/WAN architecture, Cloud Computing, Virtualization, VirtualBox, VMWare workstation, KVM, Quemu, TCP/IP, DHCP, DNS, SMTP, POP3, IMAP, FTP, SFTP, SNMP, NAT, DMZ, Windows 2000, XP, 7, 8 , Server 2008, Server 2012, Novell Console One, Zenworks, ZCM, Active Directory, LDAP, Group Policy, IIS, WSUS, RRAS, VPN, GroupeWise, Outlook, Unix Solaris, Linux Fedora, Linux CentOS, IPcop, VI, Sendmail, SquirrelMail, Dovecot, SpamAssassin, Apache, SAMBA, NFS, SSH, Microsoft Office, Microsoft Project, Dreamweaver, Fireworks, Visio, EMR systems, ConnectCare, Remedy.