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Devon
Tier 2 Technical Service Reprensenative at Canon Infomation Technology Services
Hampton, VA
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Devon
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Tier 2 Technical Service Reprensenative at Canon Infomation Technology Services
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Technical Support Windows Desktop Support IP Addressing Ethernet Network Diagnostics WLAN GPS (Global Positioning Systems) LAN Citrix
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Recent Experience
Technical Service Representative Tier 2/ Consult 09/13 - 11/14
Technical Support CRM IIS LAN Citrix Windows
Information Technology Specialists (25B) 08/06 - 08/14
Desktop Support Technical Support CRM UNIX OSI Quality Control Mac OS MS DOS Palm OS Windows RedHat Mac OS 6 Mac OS 7 Mac OS 8 Mac OS 10 Solaris Win98 Win2003 Windows XP WinVista Windows 7 Windows 8 WLAN Ethernet IP Addressing LAN Network Diagnostics SMTP (Simple Mail Transfer Protocol) Network Support POP Microsoft Office Microsoft Exchange Lotus Notes GPS (Global Positioning Systems) Help Desk Management Systems Integration
Tier 2 Rep- Multiple Group Support 10/12 - 09/13
CRM Technical Support IIS Mac OS Windows Printers LaserJet Printers Canon Printers Peripheral Component Interconnect (PCI)
Summary

I am a person that believes in accepting all new challenges in life as they present themselves. Motivated by the want to learn new things and be receptive of anyone that is willing to teach me. I am a firm believer in team work. I know when its the right time to lead and the right time to follow. I may not know everything about everything, but given the necessary resources I can do my best to always provide a well educated and precise answer to any question that is asked posed to me. The military has instilled a sense of pride on all work that I do, a keen sense of punctuality at all times no matter what because time management is vital in all aspects of the work environment. I am looking to start a career where I can become part of a team in the Information Technology Field. With my skill set and experience, I can bring forth new points of view and contribute to any group in any setting. The United States army has trained me to become the best in what i do no matter what and I am looking got carry this mentality to where it can be best utilized.

Top 5 Skills
SkillsProficiencyLast Used
Technical Support
2014
Windows
2014
Desktop Support
2014
IP Addressing
2014
Ethernet
2014
Education and Certifications
Preferences
Availability:
Willing to relocate?:Yes
Relocation preference
Titusville, FL
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:Secret
Citizenship:U.S. Citizen