• Responsible for creating Use Case, User Stories and professionally maintaining Sprint Backlog in an Agile environment.
• Collaboratively exercising with the development team to ensure data specifications are understood and followed, supporting Quality Assurance and User Acceptance Testing (UAT) during design and implementation of major enhancements.

• Elicited business requirements from business users and subject matter experts, defined and documented requirements, wrote functional specifications, and performed business process design in conjunction with operations teams.
• Served as liaison between the internal/external business community and the IT organization in order to provide technical solutions to meet user needs.
• Identified and translated business needs into clearly defined requirements for the policy administration and claim systems.
• Developed functional documentation inclusive of user stories/ use cases, process flows, data flows and report mock-ups.
  Responsible in formulating Data Dictionary from the existing SQL Script through the process of reverse engineering, maintaining integration between external and internal legacy systems, including data mapping and meta data management.
• Developed complex SQL queries for querying data against different data bases for data verification process. Analyzed the data, understood the data, standardized the data and documented the lineage of data across the Enterprise.
• Performed data mapping among various source systems, transformation of data to meet internal system requirements.
• Compiled detailed documentation for technical team (Architect, Developers, QA etc.) and facilitated project/enhancement governance and prioritization.
• Involved in defining source to target data mappings, matching from Custom to Standard field elements and data definitions.
• Responsible for testing within the Quality Assurance testing cycle: Smoke (Sanity) Testing, Functionality Testing, Ad Hoc Testing, Regression Testing and End-to-End System testing on software applications.
• Performed all levels of Data Warehousing testing within an ETL Architecture/process: extraction and conversion of data from external sources and transformation of data to meet internal system requirements, and loading into EDW.

Environment: SQL Server 2012, Unix, SharePortal, Toad, XML, Rational RequisitePro, JIRA, SoapUI, Informatica, ClearQuest.

• Analyzed standard industry practices of back office applications of Insurance Company, underwriting, billing, policy and claims administration with the help of Subject Matter Expert.
• Conducted user interviews and JAD sessions with end users, Stakeholders and Developers to gather functional and non-functional requirements of the system, and creation of Use Cases and Users Stories through JIRA tools.
• Performed feasibility analysis and adept in using Gap Analysis techniques to gain a clear understanding of the AS IS of the System and additionally derived new scenarios to understand the potential TO BE system.
• Full accountability to define, execute and manage system testing and UAT during implementation of major enhancements.
• Built strong relationships within the business units and support functions to understand the business needs and planed, facilitated, and conducted requirements gathering sessions, meetings, and presentations.
• Designed and worked on successfully developing web applications that allow independent sales agents and underwriters for quoting, rating, processing and tracking applications.
• Created the entre workflow in processing the New Business, Renewal, Cancellation, Reinstatement, Billing for various lines of business (Fire, Auto, Commercial) and generated User Stories for Sprint backlog using JIRA Tools.
• Designed and developed 1000+ test cases for Regression and end-to-end testing. Tested all Systems functionalities in Client-Server architecture to satisfy all Business requirements and FDA regulations.
• Created and delivered daily QA performance and defect reports to Senior Project Management through JIRA Tools.
• Conducted Joint Application Development (JAD) sessions for requirements gathering, analysis, design and Rapid Application Development (RAD) sessions to converge early toward a design acceptable to the customer and feasible for the developers and to limit a project's exposure to the forces of change Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
• Performed feasibility analysis and adept in using Gap Analysis techniques to gain a clear understanding of the AS IS of the Communicated with the clients to gather business requirement and workflow analysis and created functional specifications and various type of diagrams, like, Use Case Diagrams, Activity Sequence diagrams, Process Flow and Workflow diagrams.