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Austen
omeogaa@gmail.com
214-560-7887
706 Echo Drive
Garland, TX 75040
Software Business Analyst
10 years experience W2
0
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Average rating
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Summary

Quick learner who is consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues discovered during a pivotal segment of business.

Experience
Software Business Analyst Consultant
Information Technology
Jun 2015 - Sep 2016
  • Areas of Information Technology (IT) specialization include but not limited to use of AS400 for Telecom (MobilApps), Software Development Life Cycle (SDLC), Product enhancement, and effective Customer Relationship Management (CRM).
  • Writes SQL queries for Oracle databases to gather data to be used for data analysis and test cases.
  • Works with the Product team and other Engineers across the enterprise to determine and capture requirements and help deliver robust testing solutions.
  • Analyze existing business functions to assist in determining online capabilities that would enable customers to complete online tasks for the Customer and Partner websites.
  • Engages stakeholders (End-Users) to understand current processes and support systems; and to elicit business requirements.
  • Develops and documented User Stories, Use Cases, Billing Functional flow, and Functional Requirements.
  • Manages requirements and functions as the Subject Matter Expert (SME) for requirements, end-to-end processes, and system interdependencies.
  • eviews requirements with technical team members for feasibility analysis, potential solutions, and high level scope of the project.
  • Participates in Usability Matrix System reviews with internal Sales teams-End-Users (Customer Care)
  • Extensive Business Requirements, Test Strategy, Test Planning and Test Case experience (Using HP ALM) that satisfy customer needs while delivering end to end products using SDLC and Software Testing Life Cycle (STLC).
SQL Business Analysis Business Requirements Data Analysis Oracle SDLC HP ALM Test Case Preparation AS/400 Test Planning
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Software Quality Assurance/Business System Analyst
Information Technology
Mar 2006 - Mar 2015
Fort Worth, TX

  • Responsible for identifying, analyzing and optimizing the testing efforts of various applications in a distributed and multi-tiered platform IBM AS400 and Web based environment.
  • Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the client.
  • Generate Requirements Traceability Matrix (RTM) to track and monitor requirements traceability to project deliverables.
  • Develop, execute, modify test cases, identify defects and retest when resolved
  • Performs Functional, System, Integration, Regression and User Acceptance Test (UAT) tests.
  • Develop test plans in accordance with the Corporate QA Methodology Waterfalls, Agile or Hybrid as needed.
  • Modifies test scripts and mixture of scenarios as deemed necessary by the client.
  • Integrates tests into a fully automated, continuous deployment environment.
SQL Test Case Preparation Test Planning Regression Testing System Analysis ClearQuest Waterfall Agile Methodology HP QC Quality Assurance Bugzilla Requirements Gathering Continuous Deployment BSA
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Edit Skills
Non-cloudteam Skill
Education
Master's in Human Relations & Information Systems
Amberton University 1991
Bachelor's in Administration of Justice
Texas Southern University 1986
Skills
SQL
2016
10
Test Case Preparation
2016
10
Test Planning
2016
10
Agile Methodology
2015
9
BSA
2015
9
Bugzilla
2015
9
ClearQuest
2015
9
Continuous Deployment
2015
9
HP QC
2015
9
Quality Assurance
2015
9
Regression Testing
2015
9
Requirements Gathering
2015
9
System Analysis
2015
9
Waterfall
2015
9
AS/400
2016
1
Business Analysis
2016
1
Business Requirements
2016
1
Data Analysis
2016
1
HP ALM
2016
1
Oracle
2016
1
SDLC
2016
1