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Gregory
Technical Service Engineer
19 years experience W2 Jacksonville, FL
Available immediately
Actively seeking
Gregory
157
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Technical Service Engineer
3 recommendations
3
Recommendations
Average rating
157
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Technical Support Database Design MS Active Directory Windows DNS Proxy Server Scripting SQL Virtualization Citrix
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Recent Experience
Enterprise Architect 11/14 - 04/17
Enterprise Architecture Scala Process Improvement Training Strategic Planning Risk Management Business Requirements Technical Support Analysis CyberArk Database Design
Client Support Engineer 05/06 - 11/14
DNS MS Active Directory Windows Virtualization SQL Proxy Server Scripting Technical Support
Technical Architecture Engineer 04/04 - 05/06
MS Active Directory Citrix Systems Engineering Technical Support Desktop Support Customer Service Windows Database Design
Summary

  • Driven IT professional with more than 25 years experience working at a fortune 500 company in project management, enterprise architecture, system administrator, and operations support.
  • Excels at providing systems management, network and software troubleshooting, service delivery, technical documentation, and excellent customer service.
  • Hands-on experience collaborating with teams in engineering efforts, including design, implementation and support with tight deadlines.
  • Design and Implementation / Technical Lead / TCP/IP / LAN/WAN / Solutions Architecture Organization Skills / Troubleshooting and Issue Resolution

TECHNICAL SKILLS

  • Windows Server (2003 to 2012 R2)
  • Windows Operating Systems (7, 8, 10)
  • Microsoft Active Directory
  • Citrix Systems
  • Visual Studio (vb.net)
  • CyberArk ViewFinity
  • Microsoft SCCM
  • Network Protocol Analysis (Wireshark)
  • Microsoft SQL
  • Large-Scale Systems
  • PowerShell
  • Technical Writing and Documentation
  • VBScript
  • Networked Applications
  • MS Office Skills
  • Written and Oral Communication Skills

Top 5 Skills
SkillsProficiencyLast Used
Technical Support
2017
Database Design
2017
MS Active Directory
2014
Windows
2014
DNS
2014
Education and Certifications
University of North Florida
Technical Certifications,
Microsoft Certified Technology Specialist Windows 7 8.1 (Microsoft ID: 385511),
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen