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Angela
bangie1@msn.com
678-683-2989
4940 Wolf Creek Drive
Atl, GA 30331
Senior Analytical Report Developer - Consultant
11 years experience W2
0
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Average rating
101
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Summary

  • Knowledgeable in database management, relational databases, and database development.
  • Highly skilled in data analysis, data validation, data mapping, data manipulation, and research.
  • Proficient in SAP, MS Word, MS PowerPoint, MS Access, MS Excel, MS Outlook, and SharePoint.
  • Exceptional ability to handle high volume projects and tasks.
  • Experience in telecommunications, healthcare, airline, financial/banking, and technology industries.

Experience
Senior Analytical Report Developer - Consultant
Information Technology
May 2015 - present
  • Responsible for developing data analytics and metrics reporting for assigned SVP call center and sales team.
  • Develop and streamline report templates using MS Excel, automation and data connections.
  • Extract and manipulate sales and service performance data using MicroStrategy and SharePoint.
  • Compile quantitative data to calculate various call center repeat rate metrics.
  • Provide performance reporting for call centers across various regions weekly to management.
  • Determine data quality standards and checks for call center metrics calculations and summations.
  • Recommend modifications in the data management process, policies and standards.
MS SharePoint Data Management Microsoft Excel Analytics MicroStrategy
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Project Data Analyst - Consultant
Information Technology
Jul 2014 - Jan 2015
Atlanta, GA
  • Defined procedures for data extraction, cleansing and reporting of project data.
  • Assessed data to ensure data quality and completeness with validation techniques.
  • Identified client requirements to build database and dynamic report templates.
  • Developed, maintained and ensured proper functioning of Metro Cell MS Access database.
  • Validated ODBC connections between MS Access and MS Excel to ensure accurate reporting.
  • Approved BMID requests and issued primary keys to enhance Oracle database efficiency.
  • Mined and extracted data from Oracle, Epic and SAP for daily, weekly and monthly reports.
  • Performed ad-hoc analysis of project data and provided results to internal and external customers.
  • Analyzed and reported KPI's of Metro Cell's materials management team based on defined criteria.
Data Analysis Oracle Microsoft Excel MS Access SAP
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Remote Marketing Business Data Analyst - Consultant
Information Technology
Jul 2010 - Sep 2013
Atlanta, GA
  • Designed MS Excel report templates, dashboards and MS Access databases based on requirements.
  • Assisted in statistical analysis by creating data connections from SAS to MS Excel.
  • Provided support and maintenance to MS Access databases for Marketing Insights.
  • Developed and documented new mining, validation, and reporting processes.
  • Validated raw customer experience survey data from the CSAT to improve data quality.
  • Automated the monthly reporting process using ODBC connections to improve efficiency.
  • Provided monthly NPS reporting and 13 month trend analysis via SharePoint and MS PowerPoint.
  • Created and distributed monthly net promoter scorecards to sales and service departments.
  • Calculated, analyzed, and reported marketing campaign focus group feedback results and metrics.
SAS Data Analysis Statistical Analysis MS SharePoint MS Access Microsoft Excel
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Edit Skills
Non-cloudteam Skill
Education
Master's in Business Administration
Keller Graduate School of Management
Bachelor's in Accounting
Valdosta State University
Skills
Data Analysis
2015
21
Microsoft Word
2017
21
Database Management
2017
17
Data Management
2021
15
Microsoft Outlook
2017
10
Microsoft PowerPoint
2017
6
Microsoft Excel
2021
26
MS Access
2015
18
Data Mapping
2017
17
MS SharePoint
2021
5
Analytics
2021
4
MicroStrategy
2021
4
Oracle
2015
2
SAS
2013
1
Statistical Analysis
2013
1
SAP
2015
1
SAP CS
0
1