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Ebonie
Technical Support Associate II
12 years experience W2 Jacksonville, FL
Available immediately
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Ebonie
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Technical Support Associate II
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Customer Service Technical Support
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Recent Experience
Technical Support Associate II 07/13 - present
Customer Service Representative 03/10 - 06/12
Customer Service Representative II 09/06 - 04/09
Summary

Customer service professional offering 10 years of diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Able to focus on projects, develop strategies and meet or exceed deadlines. Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity. Excellent written and verbal communication skills. Productive in a high call volume environment.

Top 5 Skills
SkillsProficiencyLast Used
Customer Service
2017
Technical Support
2017
Education and Certifications
Florida Community College 2008
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen