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Jenna
Lead Technician
Detroit, MI
Available immediately
Actively seeking
Jenna
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Lead Technician
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Average rating
227
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Win7 Desktop Support iMac Apple Windows MS Active Directory Macintosh Ubuntu Winstall IMAGE
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Recent Experience
Lead Technician 03/12 - present
Windows Mac OS IMAGE Ubuntu Linux Printers MS Active Directory Desktop Support Technical Support Winstall Macintosh Win7 Microsoft Exchange Dell
Technical Specialist 05/11 - 05/12
iWeb CRM
Customer Service Representative 12/08 - 04/09
authorize.net
Summary

I am a problem solver, I love to get into the gritty details and emerge victorious, no matter where the problem leads. I typically work in Customer or Techincal Support, however I have had experience in sales and minor programming. I prefer project based work or goal based, and working with people. I am happy to work autonomously, as well as work under a strong leader.

I am flexible and a team player, more than willing to do my share of the work in a team, whatever my role may be. I have a technical background, both in computers and science (microbiolgy), outside of work I have a healthy array of traditional hobbies, such as cooking, cheesemaking, sewing and animal husbandry. My familial background is Entrepreneurship and business, and as such I am working on a Masters in Entreprenuership and Innovation. I have traveled widely and speak conversational French. I am an excellent addition to any team, I can work with almost anyone. I take a lot of pride in my work and I will go the extra mile to get the job done.

Top 5 Skills
SkillsProficiencyLast Used
Win7
2018
Desktop Support
2018
iMac
2015
Apple
2014
Windows
2018
Education and Certifications
Master's in Innovation and Entrepreneurship
Florida Institute of Technology, 2013 - 2015
Bachelor's in Computer Science and Biology
Colorado College, 2003 - 2007
Preferences
Availability:Immediately
Willing to relocate?:No
Prepared to Travel:Up to 25%
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen