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George
caveman362@hotmail.com
904-377-2995
189 Ivy Lakes Dr
Fruit Cove, FL 32259
Consultant
21 years experience W2
0
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Average rating
125
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Summary

  • Business Analyst, Systems Analyst, and Business Process Analyst with excellent troubleshooting skills.
  • Project management experience with a goal toward Project Management or Senior Business Analyst.
  • Working toward CBAP
  • Focused on problem solving, let me know how I can help your company today! Specialties: Business analysis, systems analysis, JAR/JAD sessions, client liaison, requirements gathering
  • Authoria, problem troubleshooting and resolution, Gap Analysis, networks.

Experience
Consultant
Information Technology
Jan 2000 - present
Jacksonville, FL
  • Commissioned new server (Windows Server 2008R2) and clients (Windows 7) to support digital x-rays and imaging utilizing DEXIS software in a dental practice.
  • Analyzed software and system requirements making recommendations for equipment.
  • Commissioned new server (Windows Server 2008R2) and clients (Windows 7 professional).
  • Trained staff in client/server operation, including backup, printer setup and remote operation.
  • On call for Installation, Maintenance and Repair of Server/Clients/network when required.
  • Networked wireless and wired computers, including shared printer.
  • Estimated costs and benefits of alternative actions or solutions to establish their viability/ROI.
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Seasonal Driver Helper
Information Technology
Jan 2018 - Jan 2019
Saint Augustine, FL
  • Utilized company supplied vehicle to deliver packages to customers in a dedicated area.
  • Assisted drivers with deliveries utilizing UPS systems and procedures.
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Analyst, Business Systems
Information Technology
Oct 2002 - May 2010
Jacksonville, FL
  • Managed projects with varying degrees of complexity, participated in project components from initial requirements to final implementation.
  • Lead or served on project teams and performed specific project work assignments such as cost estimates, resource requirements, time lines, project plan definition and project updates using Microsoft Project.
  • Developed partnerships and served as a liaison between external and internal business partners and applications systems for development of new systems/business processes or changes to existing processes/systems.
  • Worked to improve communication, coordination, collaboration and effective working relationships within own department, across the company and outside the company.
  • Negotiated agreements, commitments and compromises by facilitating communication between business unit (s) and IT solving issues arising from conflicting business partner and systems requirements.
  • Conducted requirements solicitation sessions, compiled, analyzed and validated business partner data, document requirements and user requirements using a variety of artifacts and methodologies to develop systems or business solutions.
  • Interviewed business partners to understand requirements, identify business needs/risks, evaluate controls and prepare findings and recommendations to analyze and revise existing system logic difficulties throughout the software life cycle.
  • Monitored and evaluated the effectiveness of solutions, policies, practices, processes and recommended improvements to ensure continuous improvement, good client relations, compliance and adherence to business and system requirements by delivering high quality value-added services.
  • Performed research and data analysis with results documentation and recommendations in order to solve problems, provide information needed to make business decisions in support of business functions, process knowledge, and systems requirements.
  • Prepared client presentations or demonstrations utilizing Microsoft PowerPoint.
  • Developed employee facing websites for various companies benefits and policies using business analysis, project management and development with HTML and Authoria software.
  • Analyzed and researched new or existing products, systems, procedures, and/or work-flow needs, recommended solutions/actions worked with business partners and technology leads to determine which business and technology teams may be affected by scope.
  • Drafted business partner scope documents, business partner requirements, recommended requirements gathering approach, deliverables and definitions using standard documentation, obtained management, business partner and/or project leader concurrence.
  • Developed, edited, maintained, published and distributed user documentation and process work-flow documentation using software development life cycle methodologies, prepared process and systems training materials for the business partner and conducted business partner and new employee training.
  • Provided production support activities and technical assistance to business partners and employees for issue management by resolving day-to-day systems or business problems which may have included specific project support and troubleshooting across multiple systems.
  • Planed, prepared executed and documented various testing activities, based on business partner requirements, to ensure appropriate testing was conducted for the work effort, including test data and testing matrices, for new and modified systems.
  • Worked with the QA team to ensure corresponding test cases are created and reviewed before development is completed, analyzed testing criteria for specification compliance.
  • Participated in inspection/audits, conducted control evaluations and post-implementation analysis.
  • Coordinated and maintained simulated production environment.
  • Utilized SQL, TOAD and Oracle products to complete assigned projects, exposure to PeopleSoft and SAP systems, worked with HTML to customize business partner requested content.
  • Knowledgeable in Health Plans and HR Policies and programs, such as CDHP, PPO, HMO, Health care Reimbursement, and time-off policies.
  • Utilized Excel to develop internal tracking documentation and project artifacts.
SQL Business Analysis Requirements Gathering Compliance BSA Auditing Project Management System Requirements Microsoft Excel Production Support MS Project SAP TOAD
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Non-cloudteam Skill
Education
Skills
System Analysis
2019
19
Technical Support
2019
49
Routers
2019
47
Diagnostics
2019
41
Business Analysis
2010
32
Production Support
2010
32
System Requirements
2010
31
Analysis
2019
24
Project Management
2010
24
Intel based PCs
2019
20
Windows Server
2019
19
Auditing
2010
16
BSA
2010
16
Compliance
2010
16
Customer Service
2019
16
Desktop Support
2019
16
Ethernet
2019
16
Functional Testing
2019
16
Integration Testing
2019
16
Network Diagnostics
2019
16
Network Support
2019
16
Notebook
2019
16
Printers
2019
16
Requirement Analysis
2019
16
Requirements Gathering
2010
16
SQL
2010
16
Technology Rollouts
2019
16
TOAD
2010
16
Training
2019
16
Unit Testing
2019
16
Usability Testing
2019
16
Windows
2019
16
Windows 7
2019
16
Gap Analysis
2010
12
Continuous Improvement
2010
8
Data Analysis
2010
8
Documentation
2010
8
HTML
2010
8
Microsoft Excel
2010
8
Microsoft PowerPoint
2010
8
MS Project
2010
8
Oracle
2010
8
Problem Solving
2010
8
Project Management
2010
8
Quality Assurance
2013
8
SAP
2010
8
Test Case Preparation
2010
8
UI
2010
8
JAD
2010
7
JAR/JAD Sessions
2010
7
Microsoft OS Server
2019
7
Microsoft Server 2008
2019
7
Process Redesign
2010
7
EISA (Extended Industry Standard Architecture)
1998
4
Prepare Flowcharts
1998
4
Problem Management
2019
4
Small Computer Systems Interface (SCSI)
1998
4
Tier III Support
1998
4
Cisco
2002
1
Firewall
2002
1
Switches
2002
1
Languages
English, Fluent/Bilingual