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Alan
alan.barnes.ca@gmail.com
904-476-1830
225 Charlemagne Cir
Orlando, FL 32801
Project Manager
26 years experience W2
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Summary

  • Senior Project Manager with eighteen years of Software Development Lifecycle experience with enterprise-wide mission critical projects. In addition, has also performed other roles in the SDLC such as Business Process Manager, Systems Analyst and Technical Architect.
  • Cross-industry experience including, Banking, Healthcare, P&C Insurance, Medical Insurance, Telecom, and Government.
  • 4 years of experience with claims in Insurance.
  • Extensive experience with project management methodologies; PMI, Agile, RUP, CMM and Six Sigma process improvement methodology.
  • Cross-competency experience: Change Management, Project Management, Asset Finance, Technical Solution Design, Infrastructure Design, and Quality Assurance Testing.
  • Strong Interdisciplinary Team Communication Management. Project Management Professional (PMP), Project Management Institute (PMI), Institute Management Consultants (IMC USA).

Skills Set includes:

  • Enterprise Project Management, Change Management, Project Management Office (PMO) creation and management
  • Application and Infrastructure Implementation and Architecture
  • Data Architecture Design

Methodologies:

  • PMI Waterfall, Agile, (Frameworks; Scrum, Kanban, SAFe, XP, RUP), ITIL, Prince,


Technical Skills include:

  • Software Toolset SaaS: MS Project Enterprise Server, VMware, SharePoint, Horizon, Confluence, JIRA, Quality Center QC, Visual Studio, Clarity, WebSphere e-Business Deployment Platform, Citrix, PeopleSoft, Oracle Financials, Mainframe TSO, ERwin
  • Desktop Software: MS Office, MS Project, Smartsheet, Primavera, Visio

Experience
Project Manager – Global Technology & Operations – Platform Software Stack & Automation Capabilities
Banking/Financial
Aug 2018 - present
Orlando, FL
  • Project Management role as a Technology Project Manager within the Bank of America Cloud Program executing projects for Cloud computing and Network Virtualization using VMWare’s NSX-T, ESX and Hypervisor
  • Utilizing Agile Scrum methodology and the bank’s proprietary DAIC waterfall methodology
  • Along with the bank’s procurement tools; ITSM/Remedy, Demand Control, TIGoR and CRQ for deployment
  • Senior Executive level exposure managing all aspects of the project financials reporting to Managing Director, SVP and PMO levels to balance resource forecast/actuals against a 1% financial risk allowance
Agile Methodology PMO Project Management Scrum Waterfall
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Project Manager - Global Technology & Operations - Banking Rewards Program
Banking/Financial
Oct 2017 - Jul 2018
Jacksonville, FL
  • Project Management role as a Technology Solutions Manager within the Banking Rewards Program across Consumer, Small Business and Merrill Lynch Investment Lines of Business
  • Managing multiple projects of 2MM-4MM budgets across multiple Technology Partners of Web, Mainframe and Mobile platforms
  • Managing 20 to 60 resources both onshore and offshore within both an Agile methodology and Waterfall and the bank's proprietary DMAIC methodology
  • Managed all aspects of the project financials reporting to Senior VP and PMO levels to balance resource forecast/actuals and application spend requests against a 1% financial risk allowance
Agile Methodology PMO Project Management Waterfall
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Project Manager II - Project Management Organization
Banking/Financial
Mar 2017 - Oct 2017
Jacksonville, FL
  • Project management responsibilities within the bank's Loan Transformation initiative and implementation of the Black Knight Financial Service's Mortgage Servicing Platform (MSP) and specifically within Customer Service Inquiry and Fulfillment LOB
  • Budget Baseline for Core Servicing deployment was 3 MM the overall LT Project Budget Baseline was 6MM
  • Managing a team of resources of business analysts, system analysts, development resources and testing resources using PNC's modified Waterfall methodology
  • Established project routines of status reporting, created project plans that reflect business requirements and integrated with overall program deadlines
  • Supporting Vendors in the move from current state to future state regarding impacts and business process re-engineering
Business Analysis Project Management Project Planning System Analysis Waterfall Business Requirements
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Project Manager – Global Technology & Operations - Financial Services Reporting (FSR)
Banking/Financial
Apr 2016 - Feb 2017
Jacksonville, FL
  • Working within the bank’s FSR Wholesale Credit Reporting Line of Business managed several concurrent projects relating to Enterprise Data Finance technology using a Hadoop data warehouse in which the data is hosted on a distributed file system (HDFS) and using Hadoop tool Hive for ad hoc queries/analytics
  • Large component of Business Process Change Management to design and manage process change across functional lines with both the business and system teams
  • Using Agile directing workstream Scrum Masters and project resources (20-30) onshore and offshore in a Scrum of Scrums to satisfy the bank’s federal regulatory requirements for Stress Tests and Recapitalization
  • Directed all aspects of project SDLC using Agile methodology of daily Stand-ups, three week Sprints pulling from the Product Backlog. Worked with technology and business partners to build project plans coordinated with technology schedules and larger program deadlines, managed project change including organizational readiness, application, architectural readiness, gathered requirements, managed scope, ensuring business objectives were met including Voice of Customer (VYC) Customer Service tasks, AML tasks and conforming with other bank Enterprise Project Standards
  • Utilized enterprise project management tools PPRT, PCM, Concur, Clarity, JIRA and MS Project Server for project financial management, resource management and project valuations/lessons learned
Agile Methodology Change Management Data Warehousing JIRA MS Project Project Management Project Planning Scrum Scrum Master SDLC BSA Stress Testing
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IT Project Manager - IT Banking PMO
Banking/Financial
Jan 2016 - Apr 2016
Jacksonville, FL
  • Regional based bank working in IT Banking leading a team of Business Analysts, onshore and offshore development resources as well as interacting with bank Change Management resources to deliver frequent software update releases of the bank's online applications
  • LOB applications involved Mortgage, Personal Banking and Consumer Credit using Agile development methodology
  • Established PMO repeatable routines, processes and deliverable templates for the SDLC and the PMLC integrating with Microsoft tools of Team Foundation Server, SharePoint and MS Project Server
Agile Methodology Business Analysis Change Management MS Project MS SharePoint PMO Project Management SDLC
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Change Manager – Global Banking Asset Management - Risk Management
Banking/Financial
Apr 2014 - Jan 2016
  • With the bank’s Global Banking Asset Management (GBAM) managing risks across multiple Lines of Business
  • Working as Project Manager for concurrent projects regarding Risk Strategies and Risk Initiatives working with bank senior management, the enterprise PMO and onshore and offshore resources with budgets of 1-2MM to complete required deliverables
  • Using the bank’s Agile DAIC and Accelerated Work Effort (AWE) methodologies responsible for gathering requirements, project planning, issue tracking and resolution and status reporting and PCM Web Project Financials to senior levels of management
  • Also within the New Bank of America (NBAC) initiative projects identified for an ability to provide rapid improvement to existing process, lead three projects simultaneously in the Mortgage Servicing space that improved existing key mortgage processes with minimal technology changes
  • Using FMEA, PPRT, Concur, SharePoint, Confluence and JIRA and other bank standard project management and risk/issue management tools
Agile Methodology Asset Management JIRA MS SharePoint PMO Project Management Project Planning Requirements Gathering Risk Management
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Project Manager - Global Technology Engagement Delivery
Banking/Financial
Jul 2013 - Mar 2014
Jacksonville, FL
  • Global Technology Engagement Delivery
  • Within the investment bank's Run the Bank (RTB), Global Technology, Production Engagement Delivery managed RTB's project team's Risk and Benefits Realization Plans, Project Risks and data security Issues, managed Benefit goals and developed solutions to achieve stated Project Benefit Plan objectives
  • Identified project risk and or security requirements and developed solutions
  • typically process improvements, workflow improvements and/or technology changes to mitigate project risk and data security issues through data encryption
  • Working with and managing a broad team of key stakeholders, senior managers and program managers through solution identification to implementation for process improvement
    • Managed the stability and maintainability of all incoming DB bank apps to the enterprise's production platforms and meet the bank standards for business continuity
    • Using Clarity to build Data Financials cube and reports to review extensive project data for bank senior management
Project Management Stakeholder Engagement
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Technical Project Manager
Banking/Financial
Oct 2009 - Dec 2012
  • Working in the Global Risk LOB managing projects in the Key Initiative Projects (KIP) portfolio lead 2-4 project teams in delivering the bank’s economic strategy.
  • Built phase deliverables such as the Business Requirements Document (BRD), Functional Specifications (HLD), Technical Specifications (LLD), Risk FMEA, Test and Deployment Plan documentation. Conducted requirements gathering JAD sessions and Project Phase Tollgates. Manage and lead project architect and system analysts to design and implement solutions based on business requirements.
  • As Technology Delivery Manager also led teams through two server/desktop refresh infrastructure projects using the enterprise’s Project Management Framework standards - Traceability Matrix, Change Request Process and LOB QA Audit Process in accordance with the enterprise DAIC methodology and best practices.
  • Managed project resources onshore and offshore, reported project status and metrics to senior management in the Program/Project Reporting Tool (PPRT) and Clarity project management tools. Prepared and managed project financial forecasts and budgets of approx 2MM.
Auditing Project Management Quality Assurance Requirements Gathering System Analysis Business Requirements Technology Delivery Technical Specifications
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Project Manager - Desktop Release
Banking/Financial
Jul 2008 - Sep 2009
Jacksonville, FL
  • Responsible for the development and release of the company's key mortgage data services web based solution
  • the LPS Mortgage Desktop application. Web based delivery of implementations into such clients as Citi, Wells Fargo and Bank of America.
  • Successfully deployed releases containing new functionality and functional improvements following an Agile/Scrum sprint cycles of 7 weeks from requirements to deployment.
  • Leading a team of 12 and more developers and business analysts using Agile/Scrum methodology building business requirements through:
    • Use Case development, task decomposition, iteration, demos, defect reporting and deployment
    • monitoring velocity rate and project burn rates and reporting to senior management
    • Created new functionality on the LPS Desktop application which utilized the company's servicing system
    • the Mortgage Servicing Platform (MSP) in the areas of Process Management, Loss Mitigation, Invoice Management, REO, Subordinate Lien Management, and Tax. Successfully planned cross-functional and geographically divergent teams to drill out requirements, plan sprints/task decomposition and monitor and track development and implementation issues to completion.
Agile Methodology Project Management Business Requirements
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Technology Delivery Manager
Banking/Financial
May 2004 - Aug 2007
  • Deployed to the Consumer Banking Card Services LOB Technology and Support, delivered projects through all stages of development from business requirements gathering/analysis, data mapping, coding and testing to production. Following the CMM Standard Software Process documenting requirements for each stage of development including the DMAIC stages of Six Sigma (Define Measure Analyze Improve Control) on Green Belt projects.
  • Managing 3-5 projects simultaneously, total resources 20-30, including offshore resources in Bangalore India
  • Installed several significant upgrades to functionality of the bank’s web-based Consumer Banking and Credit Application
  • Successfully pushed out several deployments of the bank’s internal Customer Service application to eight Call Centers nationwide on bank applications/systems LEAN, COIN, and XAD
  • Technologies include: MS EPM, J2EE, SOAP, .Net, XML, and WSDL
Requirements Gathering Technology Delivery Business Requirements
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Project Manager
Insurance
Feb 2003 - May 2004
Chicago, IL
  • Operating within the Major Project Group and managing multiple development projects, including Sarbanes Oxley Compliance, the duties included working with Business Representatives, Developers, Architects and Quality Assurance resources through all phases of Business Modeling and Technical Design
  • Responsible for developing and managing project Work Breakdown Structure and Network Diagram, optimizing projects using CPM
  • Critical Path Methodology, developing and managing project Risk Mitigation Plan, conducting Quality Assurance and Production Support.
  • Project Technologies include: RUP, DB2, IMS, mainframe, DMS (Doc1), Websphere, J2EE
Project Management Quality Assurance Compliance
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Project Manager
Insurance
Sep 2001 - Jan 2003
Jacksonville, FL
  • Supporting the business initiatives of the IM division, responsible for all phases of the Software Development Life Cycle including: project initiation, execution, control, testing and implementation. Projects included Enterprise-wide Data Warehouse project, HIPAA Compliance, and Claims Infrastructure project.
  • Project responsibilities included project planning, requirements gathering, conducting JAD/JAR sessions, data mapping, data mining, software integration, test planning and project control process.
  • Led one of the project teams that successfully deployed the 'M' Data Warehouse housing all corporate data. Also deployed the applications supporting Small Group Coverage. Reporting to the Director within IM, with project status reports, tracking project costs, and Risk Management reports.
Data Warehousing MS Visio Project Management Project Planning Requirements Gathering Risk Management Project Controls Test Planning HIPAA Software Integration Integration Testing Compliance
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Project Manager
Healthcare
Jun 2000 - Sep 2001
Jacksonville, FL
  • As Project Manager duties included managing a team of developers and architects to produce the Medical Business Practice Management web-based application implemented into client systems
  • Complete with clearing house style electronic claims submission and payments architecture
  • Developed clinical applications included e-Diagnosis, e-Pharmacy and eLab applications delivered via a web-based portal and the Application Service Provider (ASP) deployment model
  • Technologies included: SunONE (iPlanet), J2EE, Java, JSP, EJB, LDAP, Oracle, Actuate, PKI, SSL
Project Management
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Consultant IT
Information Technology
Jan 1996 - Jun 2000
Jacksonville, FL

Client Engagements:

  • Blue Cross Blue Shield of Florida, Jacksonville, FL
  • USPS, Washington DC
  • AT&T, Atlanta
  • Alcoa Aluminum, Montreal
  • CIBC Bank, Toronto
  • Bell Aliant Toronto, Saint John
No skills were added
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Edit Skills
Non-cloudteam Skill
Education
Attended in Diploma program of Computer and Media Technology
Sheridan College of Applied Arts and Technology
Attended in Faculty of Liberal Arts and Sciences
Dalhousie University, Halifax
Certifications
Project Management Professional PMP
Institute Management Consultants Member (IMCUSA)
Candidate Agile PMI-ACP Certification candidate
Skills
Project Management
2021
15
Requirements Gathering
2016
9
Business Requirements
2017
8
Analysis
2016
1
Budget Analysis
2014
1
Clarity Project Management
2014
1
Microsoft Office
2014
1
Technology Deployments
2014
1
Test Case Preparation
2013
1
Agile Methodology
2021
6
Technology Delivery
2012
6
PMO
2021
4
Project Planning
2017
4
Quality Assurance
2012
4
Analytics
2014
1
Applications Architecture
2014
1
Business Intelligence
2014
1
Business Process Mapping
2013
1
Data Mapping
2007
1
Database Concepts
2014
1
eCommerce Strategies
2013
1
Team Foundation Server
2013
1
XML
2012
1
Auditing
2012
3
Risk Management
2016
3
System Analysis
2017
3
Technical Specifications
2012
3
Waterfall
2021
3
Compliance
2004
2
Data Warehousing
2017
2
JIRA
2017
2
MS SharePoint
2016
2
Scrum
2021
2
.NET
2007
1
Documentation
2012
1
ERP
2012
1
ETL
2020
1
IMS
2004
1
JAD
2012
1
SOAP
2007
1
WSDL
2007
1
Asset Management
2016
1
Change Management
2017
1
HIPAA
2003
1
Integration Testing
2003
1
MS Project
2017
1
MS Visio
2003
1
Project Controls
2003
1
SDLC
2017
1
Software Integration
2003
1
Test Planning
2003
1
DB2
2003
1
GIS
2008
1
IBM WebSphere
2004
1
iPlanet
2001
1
J2EE
2001
1
LDAP
2001
1
Oracle
2001
1
Production Support
2004
1
Rational Unified Process (RUP)
2003
1
RUP
2004
1
Actuate
2001
1
Application Development
0
1
BSA
2017
1
Budget Management
2014
1
Business Analysis
2017
1
Business Objects
0
1
Citrix
0
1
Cross-Functional Team Management
2014
1
Crystal Reports
0
1
EJB
2001
1
Erwin Data Modler
0
1
Estimating
2013
1
Hadoop
2020
1
HP QC
0
1
ITIL
0
1
Java
2001
1
JSP
2001
1
Mercury TestDirector
2012
1
Oracle Financials
0
1
Peoplesoft
0
1
Primavera
0
1
PRINCE
0
1
Process Improvement
0
1
Quality Management
2004
1
Scrum Master
2017
1
Software Testing
2008
1
Solutions Architecture
0
1
Stakeholder Engagement
2014
1
Strategic Planning
2003
1
Stress Testing
2017
1
System Life Cycle
2008
1
Visual Studio
0
1
VMWare
0
1
Languages
English, Fluent/Bilingual
French, Fluent/Bilingual