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Stephen
goertzen.stephen@gmail.com
801-885-9068
7537 Snowy Owl Rd
Eagle Mountain, UT 84005
Scrum Master
39 years experience W2
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Summary

Talented and accomplished Certified SCRUM Master/Development Manager with 25+ years' experience in the industry, with special expertise in Agile Project Leadership, and Agile Software Product Development. Familiar with wide variety of programming tools and languages from years of Software Development. Superior analysis and design skills.  Proven ability to facilitate multi-million dollar revenue growth by leading the development and designing of new software products. Expert in leading technical teams. 

Experience
Senior Consulting Engineer
Information Technology
Feb 2015 - present

Responsible for Wendia POB work inclusive of Customer relations, POB Setup, POB Issues and sales support.

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Scrum Master/Agile Project Manager
Information Technology
Mar 2014 - Feb 2015

Responsible to help new team implement SCRUM and generate Stories for team spin up on new Vivint Product. Responsible for assisting in team Agile organization and implementation of Agile tools for team's success. Dynamic and growing environment requiring a strong Agile approach as responsibilities are defined and implemented. Asked to lead a team as Scrum Master for implementation of bleeding edge technologies.

Selected Accomplishments:

  • Brought the teams up on Jira Agile tools
  • Helped organize backlog and create User Stories to get back log established
  • Assisted in defining product with customer
  • Asked to be Project Manager for integration of new product into existing Corporate products
Project Management Scrum JIRA Scrum Master Agile Methodology
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Scrum Mentor/Development Director
Healthcare
Sep 2013 - Jan 2014

Brought in to help the Development Department become more technology focused. Due to the loss of some of its senior development staff I was asked to create new teams. Hired in two new teams and implemented SCRUM Agile development processes. Hired in two SCRUM Masters and mentored to bring department up to Agile standards.

Selected Accomplishments:

  • Organized three Agile teams to cover needed areas for the company
  • Trained department in Agile methodologies, managing 20+ individuals
  • Managed the re-architecture of product line to move Verisys into a technology company
  • Responsible for reviews and Verisys development needs
Project Management Application Design Business Requirements Software Testing Agile Methodology Scrum Scrum Master
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Scrum Master
Government
Jan 2013 - Sep 2013

SCRUM Master over two cross-functional teams from various UT State Departments. Responsible for major implementation of Medicaid programs for the State by running two SCRUM Teams each responsible for various State and Federal benefit programs.

Selected Accomplishments:

  • Taught and implemented SCRUM Environment within development teams and other non-project teams
  • Implemented True SCRUM methods within the teams, which has resulted in higher production
  • Trained other SCRUM Masters in proper SCRUM Techniques.
Scrum SDLC Software Testing Scrum Master
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Scrum Master/Development Manager
Information Technology
Jun 2011 - Jan 2013

Scrum Master/Development Manager over up 10+ Software Engineers for Business Services code base. Responsible for implementing and running an Agile development environment. Responsible for high
level reporting, interfacing with other Mangers/Product Owners, and meeting Company goals. Set project and team schedules. Monitor of performance levels. Emphasis on Individual team member goals for better individual performance and individual success, ensuring overall Company success.

Selected Accomplishments:

  • Taught and implemented SCRUM Environment within development teams
  • Responsible for integration of two Business Services teams
  • Dramatically Improved Team productivity through improved team building.
  • Directly responsible for multiple SCRUM teams assigned to product features
Business Requirements Scrum Scrum Master Product Owner Agile Methodology Project Management
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Scrum Master
Information Technology
Feb 2010 - Jun 2011

SCRUM Master over 10 Senior Software Engineers for the Verio Cloud Development team. Responsible for many features developed for the new cloud project and heavily involved in defining and developing other new features. Set project and team schedules. Monitor of performance levels.

Selected Accomplishments:

  • Responsible for SCRUM development environment.
  • Managed senior software engineers in development of new web based cloud products.
  • Responsible for time card approvals for contractor employees.
Project Management Python Application Design SDLC Scrum Scrum Master
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Project Manager/Technical Lead
Government
Jul 2007 - Feb 2010

Project Manager and Technical Lead for major Aerospace and Technology Company. Supervise team of 7 software engineers. Perform ColdFusion and Python development, code evaluations, and requirements evaluation. Set project and team schedules. Monitor of performance levels.

Selected Accomplishments:

  • Oversaw upgrade of major LiveLink-based document and records management system with over 6,500 users and 8 million objects. Created interfaces to other applications.
  • Improved efficiency and quality by implementing CMMI for LiveLink project.
  • Managed several high-profile initiatives for Dept. of Energy.
  • Increased efficiency by automating critical processes.
  • Recognized by company as Exceptional Contributor.
CMMI Python Agile Methodology Software Testing Cold Fusion LiveLink Project Management
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Senior Software Engineer
Information Technology
Sep 2003 - Feb 2007

Oversaw development of applications and hardware for new product lines at manufacturer of digital signage and distance learning products. Developed in Linux and OSX environments, using C, C++, Perl, Perl CGI, and other tools and languages. Designed prototypes and discrete video devices.

Selected Accomplishments:

  • Personally developed critical sensor technologies and router hardware and software.
  • Increased sales by designing 5 prototype digital signage systems for prospective customers.
  • Managed complete development cycles from conceptualization to manufacturing.
  • Developed digital signage premier product line and new video play-out device.
  • Improved profitability by creating new product training program for distance learning line.
C C++ Perl CGI Linux Software Engineer Database Design
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Software Engineer
Information Technology
Sep 2000 - Sep 2003

Created hardware and software interfaces for sensors, enabling monitoring of datacenter external conditions and transfer of information to enterprise monitoring software. Developed 3D interfaces for visual display and device control. Utilized SNMP-enabled devices, VET 3D web technology, and JavaScript. Customized help desk interfaces for customers. Developed dynamic web pages.

Selected Accomplishments:

  • Maximized revenue by creating sensor product that enabled company to maintain customer relationships. Product served as sole revenue production source for over one year.
  • Developed multi-media podium monitoring software and hardware for major university.
  • Designed new technologies to improve Service Desk application and developed custom web interfaces for hosted help desk systems. Deployed Service Desk at customer sites.
  • Created new technologies and products that gave company strong competitive edge.
JavaScript SNMP Data Center Software Engineer Database Design
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Cryptologic Technician
Government
Dec 1982 - Sep 1992

Worked with the US Navy as a CTM, providing Computer and Leadership support to the Navy. Received 2 Navy Achievement Medals, Golf War Medal, Good Conduct Medals and obtained the rank of 1st class Petty Officer. Provided leadership of Computer maintenance teams in the Cryptologic areas of concern. Held a Top Secret SI Clearance during this time.

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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Software Engineering
Colorado Technical University, 2005 - 2007

Graduated Summa Cum Laude

Certifications
Certified Scrum Master
ScrumAlliance, 2014
Skills
Database Design
2007
7
Software Engineer
2007
7
Agile Methodology
2015
5
Project Management
2015
5
Scrum
2015
5
Scrum Master
2015
5
C
2007
3
C++
2007
3
CGI
2007
3
Data Center
2003
3
JavaScript
2003
3
Linux
2007
3
Perl
2007
3
Python
2011
3
SNMP
2003
3
Software Testing
2014
3
CMMI
2010
2
Cold Fusion
2010
2
LiveLink
2010
2
Product Owner
2013
2
Application Design
2014
1
Business Requirements
2014
1
JIRA
2015
1
SDLC
2013
1
Awards
Colorado Technical University - Summa Cum Laude, 2007
US Navy - Navy Achievement Medal, 1989