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Randy
randy.urbaniak@gmail.com
650-995-3488
1020 Windermere Ave
Menlo Park, CA 94025
SR Program Manager
36 years experience W2
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Summary

  • Senior Program Manager of fifteen years and Agile Certified Scrum Master with proven ability to manage the complete product lifecycle process and deliver critical products to market on time.
  • Built and managed highly productive development teams of five to fifty people.
  • Extensive experience with managing teams in mobile, cloud computing, database and software development for the SaaS, web, applications, telecommunications, ISP, CRM and the benefits and consulting industries.
  • Adept at collaborating with cross-functional teams and multiple geographies to create and execute product strategy. Key member of product merger team involved in twelve mergers at four companies.

Experience
Sr Program Manager
Information Technology
Mar 2015 - present
  • Manage a team of Program Managers to organize, lead and successfully launch products.
  • Run company critical projects and communicate status to the Executive Team.
  • Motivate team members and create a fun and productive work environment.
Program Management Project Management
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Sr Program Manager
Information Technology
Apr 2014 - present
  • Manage the design, implementation, and transition of platform architecture with the ACR\​VACR Technologies Team.
  • Coordinate with Professional Services to ensure custom projects meet expectations and deadline.
  • Manage multi-departmental team of product owners, developers, analysts, testers, and technical writers.
  • Promote and implement an AGILE development structure across the product teams.
Program Management Agile Methodology Product Owner Project Management
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Program Management Consultant
Information Technology
Aug 2013 - Apr 2014

Program Manager role for the development and launch of a new personal athletic training application.

  • Manage development and implementation of mobile products
  • Manage quality assurance for web and mobile product testing
  • Assisted in defining company direction and product requirements
Program Management Quality Assurance Project Management
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Sr Manager Program Management
Information Technology
Apr 2009 - Apr 2013
  • Defining process and leading Agile Scrum teams on Web, Mobile and Product Localization projects.
  • Led the Product team that launched Mindjet into the Collaborative Work Management space.
  • Led the Project Methodology Team to launch Agile product development across the entire Products Team (including Product Management, UX, Engineering and QE).
  • Integrated and led the team for the Mindjet Task Management web tools.
  • Responsible for the creation and launch of 2 mobile apps on both the iOS and Android platforms.
  • Helped define and drive mobile solutions that generated 10,000+ new user signups per week.
Scrum Agile Methodology Program Management Product Management Project Management
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Sr Business Analyst
Banking/Financial
Jan 2008 - Jan 2009
  • Project Methodology Lead for the Card Services Division
  • Responsible for overseeing the Card Services project portfolio of over 200 projects and supporting the project managers during initiate through close phases
  • Defined and launched enhancements to the proprietary Project Workflow application to support all methodologies
  • Defined and launched a new Project Methodology Life Cycle (PMLC) process in coordination with the corporate Enterprise Program Office
  • Developed, coordinated and lead methodology training classes for 500+ employees at multiple locations
Project Management Business Analysis
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Sr Program Manager
Information Technology
Feb 2003 - Feb 2008
  • Sr Program Manager for Web and Mobile Products
  • Defined the Program Management role and created the Product Delivery Team to help the company scale from 7 mobile operators in 3 countries to over 115 operators in 64 countries, during a 3 year time period
  • Responsible for managing over 50 successful on-time production launches and upgrades for customized mobile and web-based applications
  • Coordinated development and integration efforts with the 4 ISP leaders: AOL, Google, MSN and Yahoo!
  • Program Manager on SEVEN’s key telecom relationships including AT&T, Sprint, Alltel, Orange and Telefonica
  • Managed localization of 3 products for international product offerings in Europe, Japan and Latin America
  • Managed product releases on the 5 major device platforms for over 100 mobile phones from leading manufacturers including HTC, Motorola, NEC, Nokia, Palm, Sanyo, Samsung, Siemens and Sony Ericsson
Program Management Project Management
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Sr Program Manager
Information Technology
Jan 2000 - Jan 2002

Sr Program Manager for Enterprise Customer Relationship Management (CRM) Software

  • Communicated project schedules and risks to Senior Management and Product Marketing
  • Launched 7 new analytical reporting products for Sales and Marketing organizations
  • Managed the 4 key OEM partner relationships for software integration with Nortel, BEA, ATG and BroadVision
  • Managed product localization projects for successful international product offerings in Japan, Korea and Germany
  • Defined and implemented a product life cycle strategy to manage growth of the enterprise CRM software products
  • Executed engineering and marketing information sessions for the Sales, Training, Professional Services and Customer Support organizations for each product release
CRM MS Visio Program Management Project Management
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Sr Program Manager
Information Technology
Jan 1998 - Jan 2000

Sr Program Manager for an eCommerce Sales and Auction Site

  • Responsible for the definition of features and functionality for Onsale.com online auction and retail sites
  • Managed cross-functional teams with representation from Marketing, Engineering and Customer Service
  • Key member of launch team for the Onsale new goods center which evolved Onsale from a $100M auction site to a $400M auction and straight-sale site
  • Led team that successfully merged the Egghead.com and Onsale.com online sites over a 72 hour period with no site downtime
  • Analyzed and designed improvements for EDI, order, transaction, customer service and accounting processes
  • Coordinated the merger of operational databases, warehouse management systems and financial packages after the merger of Onsale and Egghead
eCommerce Strategies Program Management Project Management
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Director Internal Applications
Information Technology
Jan 1991 - Jan 1998

Director of Internal Applications for Building Survey and Consulting Software

  • Built and managed a 20 person development and quality assurance team
  • Responsible for development and maintenance of all internal consulting and survey applications
  • Designed and managed the implementation of data and application solutions for nationwide consulting teams
  • Provided solutions, support and data analysis for the company’s national Health Strategies Group (HSG)
Quality Assurance Project Management
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Software Engineer
Information Technology
Jan 1988 - Jan 1991

Engineer Building Computer Aided Software Engineering (CASE) Software (KnowledgeWare)

Worked for Knowledgeware, Inc (Acquired by Computer Associates)

  • Team leader responsible for development of the data encyclopedia
  • Member of the IBM partner development team on the Rapid Application Development tool set
  • Design and development of the knowledge worker too set
Software Engineer Database Design
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Software Engineer
Healthcare
Jan 1985 - Jan 1988

Software Engineer

Software Engineer
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Computer Science, Math
Western Michigan University
Certifications
Certified Scrum Master
Scrum Alliance, Inc, 2012
Skills
Project Management
2021
31
Program Management
2021
16
Quality Assurance
2014
7
Agile Methodology
2021
6
Software Engineer
1991
6
Product Management
2013
4
Product Owner
2021
4
Scrum
2013
4
Database Design
1991
3
CRM
2002
2
eCommerce Strategies
2000
2
MS Visio
2002
2
Business Analysis
2009
1
Application Development
2016
1
Cloud Computing
0
1
Cross-Functional Team Management
2016
1
SaaS
0
1
Scrum Master
0
1