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Sean
sean.craig7171@gmail.com
412-715-1952
138 N Beaudry Ave
Los Angeles, CA 90012
Sr. Business Analyst
12 years experience W2
2
Recommendations
Average rating
107
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Summary

• Highly motivated, innovative and multi-talented professional with a successful background in orchestrating implementations and projects as well as elevating organizational performance through skillful restructuring in a dynamic, fast paced environment.
• Versatile, forward-thinking and results-oriented individual that has an unyielding desire to achieve a high standard of work, exceptional record of efficient results in establishing and maintaining relationships with a range of stakeholders.
• Proven leader that is expert in the identification, analysis, and resolution of diverse technical and operational issues, continuously maintaining top performance while offering superior programs/services.
• Regarded for the ability to deliver outstanding results in delivering exemplary technical solutions to complex projects.
• In-depth knowledge in driving team members to take accountability for on-time, on-budget and quality execution and ensuring adherence to an effective process.
• Recipient of multiple organizational awards for superior leadership, performance, and contributions.
• Demonstrated dedication to co-workers and encourages a culture that engages, empowers and energizes people.

Experience
Sr. Business Analyst
Manufacturing
Jan 2015 - Nov 2017
Los Angeles, CA

Jeans, IT Service Center, South Gate, California

Responsible for effectively and successfully creating visibility of accurate company growth and new business opportunities.

Key Accomplishments:

  • Successfully led, managed and implemented Business Intelligence reporting, B2B software, Product Lifecycle Management, Human Resources/Benefits and Payroll.
  • Supported the entire HR/Payroll/Time system and ensured that all the data was correct, and the processes and integrations ran smoothly.
  • Handled product and process owners to gather requirements, and creating end user training documents, test scripts, storyboards, system mockups and project documentation such as status and budget reports.
  • Managed, identified and interpreted the needs of the business and created business process solutions that added value to the company.
  • Created functional specs for developers based on design docs I created from the requirements sessions that were held with the end users.
  • Improved existing business processes and implemented new ones when I saw it was necessary and beneficial to the company.
  • Supported over 100 end users and strived to empower each user in a way that they would better understand business processes and technical systems, so they were better equipped to make intelligent business decisions.
  • Worked closely with developers to create reports, data views and programs via SQL to accommodate business needs and requirements.
  • Effectively identified any bottlenecks or system improvements and put in appropriate and beneficial solutions.
  • Eliminated siloed work habits, processes and systems cross departments within the organization and created company-wide visibility by streamlining processes such as, implementing a Product Lifecycle Management system which streamlined the entire design and item creation process.
  • Designed, managed and tightened integrations between systems that streamlined and automated several business processes which resulted in, reduced errors caused by end user entry, increased productivity and enhanced visibility throughout the company.
  • Reduced manual order entry by 95% for Wholesale, Ecommerce and Retail and Eliminated 75% Item Creation of user entry.
  • Initiated positive and beneficial business strategy discussions cross departments by implementing Business Intelligence reporting.
  • Developed and coded several programs and reports that increased productivity and addressed business process gaps.
  • Led software upgrades, ERP implementations, streamlining the entire HR / Benefits and Payroll systems.
  • Configured the ERP system in a way that greatly reduced errors and improved business processes while creating tight integrations between 3rd party systems.
Business Analysis ERP Business Intelligence Requirements Gathering HRIS (Human Resource Information Systems) Business Requirements SQL Human Resource Mockup Life-cycle Management Documentation
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References
Average Rating

2 recommendations
Oracle Functional Consultant
Information Technology
Jul 2014 - Nov 2014
Charleston, SC
Responsible for turning business requirements into viable business solutions.
Key Accomplishments:
  • Received clear and comprehensive specifications which greatly improved the configuration and development processes of the operations.
  • Established periodic business team meetings and provided high probability of success.
  • Created functional specs for the technical team and conducted end user sessions such as, training, requirements gathering and testing.
Business Requirements Requirements Gathering Oracle HRIS (Human Resource Information Systems) Business Analysis ERP
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Oracle Functional Consultant
Information Technology
May 2013 - May 2014
Irving, TX

Responsible for gathering of requirements, system designing, system configuration, and end user training and testing.

Key Accomplishments:

  • Implemented and led the HR, Payroll system that eliminated errors and made the processes more efficient.
  • Implemented Capital Assessment Maintenance system that increased the visibility of the scheduling of the maintenance for capitalized items.
  • Designed and developed programs to automate business needs.
  • Redesigned the Accrual process and created a more efficient Bank Reconciliation process.
Oracle Requirements Gathering HRIS (Human Resource Information Systems) Oracle Payroll Business Requirements Business Analysis ERP Database Design
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Functional Analyst
Government
Jun 2010 - Jul 2013
Pittsburgh, PA

Responsible for requirements gathering, end user training/testing, documenting business processes, creating functional design docs, etc.

Key Accomplishments:

  • Streamlined the benefit enrollment process by implementing the Employee Self-Service process.
  • Reducing the administrative tasks and minimized the use of paper documents and manual entry.
  • Automated the purchase requisition process by implementing the Requisition Self-Service module.
  • This increased productivity and eliminated administrative tasks by streamlining the process and providing tools to end users to systemically initiate the Purchase Order request process.
  • Implemented HR, Payroll for the City of Pittsburgh.
  • This resulted in the replacement of numerous incorrect HR processes, automated several mundane tasks and provided robust tools to HR and Payroll that increased productivity and created process efficiencies.
  • Oversaw all the JD Edwards Functional changes.
  • This involved running the Functional Change meeting and communicating to JDE end users of the status of their requested changes.
Requirements Gathering J.D. Edwards HRIS (Human Resource Information Systems) Oracle Payroll Business Analysis Business Requirements ERP Oracle
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Intern
Government
Jul 2009 - Aug 2009
Pittsburgh, PA

Responsible for troubleshooting issues and defining business requirements.

Key Accomplishments:

• Created and ran reports using JD Edwards Report Writer and answered the help desk line.
• Helped troubleshoot issues and define business requirements.

Business Requirements J.D. Edwards
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Edit Skills
Non-cloudteam Skill
Education
Business Management
Saint Vincent College 2011
Certifications
ITIL Foundation in IT Service Management
JD Edwards Enterprise One 9 Financial Management Implementation Specialist
Oracle JD Edwards Enterprise One General Product Support Specialist
Oracle JD Edwards Enterprise One Support Specialist (v3.0)
Skills
Business Analysis
2017
7
Business Requirements
2017
7
ERP
2017
7
HRIS (Human Resource Information Systems)
2017
7
Requirements Gathering
2017
7
Oracle
2014
4
J.D. Edwards
2013
3
Oracle Payroll
2014
3
Business Intelligence
2017
2
Documentation
2017
2
Human Resource
2017
2
Life-cycle Management
2017
2
Mockup
2017
2
SQL
2017
2
Database Design
2014
1