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Daniel
dan.thompson314@gmail.com
630-484-0855
2452 Castellon Drive
Jacksonville, FL 32217
System Architect
14 years experience W2
2
Recommendations
Average rating
66
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Summary

System Engineer and Architect with over 9 years of experience in Healthcare industry providing reliable services in systems and clinical application, EMR support and implementation.

Good communication skills help to act as a primary point of contact and liaison between IT implementation team and manage vendor and client relationship. As well as coordinate the environment issues between vendor, clinical, technical, service desk resources and leadership.

Programming & Technical Skills:

Java - object oriented design, basic graphics, and general algorithm study

Perl/CGI - web design, database management, and bioinformatics

MASM - hardware study, operating systems, and streamlining

C/C++ - Computer graphics, Wiimote and theory analysis

SQL – Oracle, Teradata, and MsSql

Windows, Macintosh, Linux (Ubuntu, Fedora, Minux, RHEL, HP-UX, AIX)

Oracle – Installation and upgrade as well as dataguard and goldengate

BI Tools: Crystal Reports, OBIEE, Business Objects, Informatica, DAC

Experience
System Architect
Healthcare
Aug 2019 - present
Jacksonville, FL
  • Technical lead for the conversion from client hosted to remote hosting for Cerner environment with 2018 code upgrade, platform change, and UTC conversion
  • Coordinated with PM to manage project road map and timeline update project dashboard
  • Command Center leadership during go-live event which exceeded organization expectations and was shut down a week ahead of schedule due to smooth go live and rapid issue resolution
  • Primary point of contact liaison between Cerner hosting resources, Clinical IS teams, and clinical leadership for platform changes and incidents
  • Incident coordinator for environment issues between vendor, clinical, technical, service desk resources and leadership
  • Initial process creation, workflow diagraming, and process improvement
  • Managed training environment creation and population
  • Coordinate domain strategy and refresh schedule
  • Managed communication of PI's/Flashes
  • Contract enforcement and vendor relationship management
  • Led technical recovery and data integrity efforts after CPDI disaster event
System Architecture Process Improvement Vendor Management Software Migrations Timeline Training Data Integrity
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References
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Senior Middleware Analyst
Healthcare
Aug 2016 - Aug 2019
  • Automated day to day operations and monitoring in Millennium, Camm, and 724
  • Created and led initiative to populate central documentation repository
  • Automated day to day operations and monitoring in Millennium, Camm, and 724 saving hundreds of man hours
  • Partnered with Softek in the creation of Panther modules to monitor add-on solutions
  • Provided continued education, training, and support on key Millennium maintenance such as domain refreshes, MQ/Application/Oracle upgrades, and Environment Manager/ Deployment Manage, and SQL tuning
  • Maintained and upgraded Websphere servers to improve end user satisfaction
  • Led efforts to maintain LightsOn compliance
  • Served as technical liaison between Cerner and Baptist to identify risk, create roadmaps, execute, and hold Cerner accountable.
  • Setup SQL monitoring to check for bad stats to coordinate new baselines with analysts
  • Re-architected XR implementation in coordination with the business analyst to support advanced routing functionality to increase end user satisfaction.
Compliance IBM WebSphere Middleware Database Upgrades Database Maintenance Business Analysis SQL IBM Websphere MQ Oracle Training Documentation
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System Engineer - Installation Abilities
Healthcare
Nov 2011 - Aug 2016
Kansas City, MO
  • Built test environments for Cerner solutions on AIX, RHEL, and HPUX utilizing Oracle databases, websphere, and goldengate.
  • Performed regression and feature testing on new installation and maintenance tools and streamlined testing approach to maximize testing coverage during transition to Agile monthly release strategy.
  • Installed and promoted new code into maintained test environments
  • Help troubleshoot issues with installations and internal domains
  • Maintained client facing documentation working with production support and IP.
  • Assisted with the validation process of new technology (Oracle11gr2/Quest/WAS)
  • Peoneered onboarding of 724 solution testing and created testing processes, environments, and documentation using RHEL, Oracle, goldengate, and dataguard.
  • Architected, developed, and maintained multiple tools to improve testing and maintainability of environments/assets.
  • Mentored junior engineers and served as an escalation point for process and technical questions.
  • Supported developers with system troubleshooting and recreating client configurations to debug issues.
AIX IBM WebSphere Oracle RHEL Systems Engineering Agile Methodology Database Maintenance Dataguard Documentation Problem Solving Production Support
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Informatica Administrator - WellPoint
Information Technology
Jul 2010 - Oct 2011
Pierre, SD
  • Maintained many Informatica 8.1/8.6.1/9.1 domains including HA systems in AIX and Windows environments
  • Implemented code migrations between development, testing, and production servers and helped enforce company standards.
  • Coordinate with systems administrators, development teams, TSM team, and dba's to coordinate maintenance and patching.
  • Implemented enterprise wide implementation of LDAP security domain and automated the process.
  • Managed user accounts and permissions
  • Supported development teams with troubleshooting and performance issues as well as change management and internal coding regulations.
  • Played a major role in authoring and editing documentation for Wellpoint Data Integration Services team which supports 29 Repositories.
  • Coordinated with development teams to implement new products to fulfill business requirements such as IDQ and B2B
  • Coordinated administrative duties remotely with team members across the country and several offshore team members.
  • Monitored system stability and backup process
  • Played a key role in defining new internal and external processes
  • Monitored systems to ensure stability and triage issues coordinating with DBA's, middleware, and the vendor.
Data Integration Informatica Database Maintenance DBA AIX System Administration Windows Middleware HA Database Backups
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System Engineer
Information Technology
Jan 2008 - Jan 2009
  • Troubleshoot hardware, software, network, and active directory issues for students and staff
  • Researched and obtained new virus/malware detection and removal software to the support center and trained employees on usage
  • First contact assessment of customer issue with either resolution or proper escalation
  • Primary Linux support specialist
  • Tested new software before launch
  • Used TrackIt to help track work orders and ensure customer satisfaction
  • Authored/edited/ and quality assured a functional knowledge database
  • Researched and delivered a recommendation for implementing instant messenger support
Linux MS Active Directory Systems Engineering Malware
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Computer Science
Drake University, 2005 - 2009
Minor: Mathematics
Skills
Database Maintenance
2019
9
Documentation
2019
7
IBM WebSphere
2019
7
Oracle
2019
7
AIX
2016
6
Systems Engineering
2016
5
Agile Methodology
2016
4
Dataguard
2016
4
Middleware
2019
4
Problem Solving
2016
4
Production Support
2016
4
RHEL
2016
4
Business Analysis
2019
3
Compliance
2019
3
Database Upgrades
2019
3
IBM Websphere MQ
2019
3
SQL
2019
3
Training
2021
3
Data Integration
2011
1
Database Backups
2011
1
DBA
2011
1
HA
2011
1
Informatica
2011
1
Linux
2009
1
Malware
2009
1
MS Active Directory
2009
1
System Administration
2011
1
Windows
2011
1
C++
0
1
CGI
0
1
Crystal Reports
0
1
Data Integrity
2021
1
Database Management
0
1
Fedora
0
1
HP-UX
0
1
Java
0
1
OBIEE
0
1
Oracle 7
0
1
Perl
0
1
Process Improvement
2021
1
Software Migrations
2021
1
System Architecture
2021
1
Teradata
0
1
Timeline
2021
1
Ubuntu
0
1
Vendor Management
2021
1