I am a native Jacksonville Floridian. Recent positions held include include contract Business Analyst roles that supported platform upgrades. Experienced gathering, documenting, and delivering system enhancements as well as new functionality. Over twenty years of experience working in the Healthcare IT industry. I have strong skills acting as the bridge between the Business and the IT Development staff. I worked for 15 years on the Federal Government Department of Labor Workers' Compensation Central Bill Pay System. I was awarded a letter of appreciation from the Department of Labor, Division of Coal Mine Workers' for my excellent work implementing and supporting their program.