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Cedric
Senior Production Support Analyst
14 years experience W2 Kissimmee, FL
Available immediately
Actively seeking
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Cedric
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Senior Production Support Analyst
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Business Analysis Business Requirements Production Support SQL Microsoft Excel
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Recent Experience
Senior Production Support Analyst 05/16 - present
Business Analysis Business Requirements Production Support SQL
Senior Software Developer 07/06 - 05/16
Summary

20+ years' Experience in Mainframe DB2 and VSAM platforms, CICS, COBOL, MQ, JCL. I have excellent analytical and problem-solving skills. Adept at identifying root cause and solutions while adhering to established operations standards and procedures. Flexible with strong team leadership skills working well others on multiple technical disciplines. Excellent written and verbal communication skills. Ability to work independently as a self-starter and learn new products and technologies. Responds to queries coming in on phone, email or the web, logs all cases in tracking database, creates knowledge base articles as required and see issues resolves issues.

Top 5 Skills
SkillsProficiencyLast Used
Business Analysis
2020
Business Requirements
2020
Production Support
2020
SQL
2020
Microsoft Excel
0
Education and Certifications
Bachelor's in Computer Science
University of Wisconsin
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen