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Ernesto
I.T. Windows Server, Production Support Specialist
20 years experience W2 Jacksonville, FL
Available immediately
Actively seeking
Ernesto
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I.T. Windows Server, Production Support Specialist
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15
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BMC Remedy Analysis Data Recovery SAN SiteScope Splunk SQL VM Windows Windows Server
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Recent Experience
Computer Technician 10/17 - present
Production Server Support Administrator 08/10 - 11/16
Windows Server Windows VM SQL Splunk SiteScope SAN BMC Remedy Data Recovery Analysis
Production Server Support Administrator 08/08 - 08/10
Peregrine Maximo Database Maintenance BMC Remedy
Summary

To my future employer I'm a systems Administrator that was the primary contact for Severity 1 production impacting situations. I have a wealth of knowledge working with Windows Servers and the hardware that they run on. Have also supported Virtual servers too. Performed backup and restore functions using Veritas products. Experience with LTM load balancers. Supported cluster resources and Security / Permissions on shared folders. Supported IIS for web facing applications. Have SAN troubleshooting experience. Followed and created new standard operating procedures for my organizations. Also worked with building, deploying and QA on servers whether for a project or a natural disaster. Monitored Servers for resource issues and future expansion. Worked with vendors to replace failed components, off site data storage, and relocation projects. Opened new branch facilities. Supported remote up to datacenter locations. Worked with data replication technology. Active Directory experience in removing /adding Items, group memberships, and unlocking accounts. Have Network understanding of TCP/IP, WINS, & DNS . Closely worked with other teams to triage a Production Impacting issue and also engaged the business units for server downtime due to maintenance or failure. I communicate well and I'm a trainer / mentor. Technical expertise aside, I providing the best customer service possible to make sure my customers are happy knowing I'll always be there to assist. Being positive and passionate about what I do make everyday a great day. I bring abilities to the my organization that can't be taught or trained. I would like to thank you for taking the time to consider me for this position and look forward to providing the gold standard to our customers.

Top 5 Skills
SkillsProficiencyLast Used
BMC Remedy
2016
Analysis
2016
Data Recovery
2016
SAN
2016
SiteScope
2016
Education and Certifications
wilbur wright college
Gordon Tech Prep
Preferences
Availability:Immediately
Willing to relocate?:Yes
Relocation preference
Any location
Prepared to Travel:No travel (0%)
Employment Type:Any
Security Clearance:No clearance
Citizenship:U.S. Citizen