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John
frandsen@live.com
612-888-6070
5250 Wild Cinnamon Dr
Melbourne, FL 32940
Solutions Architect
14 years experience W2
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Summary

An experienced information technology professional with a passion for integrating
computer systems and networking technologies. A proven track record as a Solutions
Architect integrating various disparate technologies enabling clients to automate
functions, systems and processes. Skilled at completing many successful IT migration
projects and delivering project documentation to include architecture drawings,
installation guides and customized site guides. Previously held a DOD Top Secret Clearance.

Skill Sets:

-Hardware:
---Dell PowerEdge & HP ProLiant Servers
---Various Dell/HP Laptops & Workstations

-Software & Systems:
---Microsoft Private Cloud Implementation
----(Windows 2012 R2 Hyper-V [w/MS-SQL High Availability] Failover Cluster supporting RemoteApp & Desktop Virtualization)
---Microsoft Azure RemoteApp Architecture & Implementation
---eClinical Application Implementation (Cloud/Server/Workstation)
---Windows Client/Server Deployments (Windows 10 & Windows 2012 R2)
---Windows 7 AIK & Windows 10 ADK Deployments (WDS & WinPE)
---Virtualization Technologies (HyperV & VMWare)
---Email Archiving Implementations & Migrations
---Windows DOS, VBScript & PowerShell Scripting - Linux Shell Scripting
---Microsoft Exchange & Active Directory Migrations
---Database Experience: DB2, MS SQLServer (2008-2014)
---Technical Consulting, Writing & Project Documentation

Experience
Senior Technical Consultant
Information Technology
Nov 2015 - present

ServiceNow | A place for people who thrive on responsibility & live for the next big challenge; a place where employees are drivers.

ServiceNow is the enterprise cloud company. We focus on transforming the delivery & management of services through a 'lights-out, light-speed' experience. As one of the fastest growing cloud-based software companies in the world, we are aggressively hiring in all areas of the business in nearly every state, province, and country around the globe.

ServiceNow
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Systems Support Engineer 3
Aerospace/Defense
Aug 2014 - Nov 2015

Harris IT Services (HITS) Engineer supporting FAA Weather and Radar Processor
(WARP) Program
---Creating/Developing Technical Memo(s)/Documentation(i.e. H/W Subsystem
Expandability)
---Developed & documented methods/scripts/procedures to deploy a custom
Windows 7 image for end user workstations and the automated activation
of these workstations
---Technical interface between Harris System Integration & Test (SI&T) and
HITS field operation technical resources (FAA field support).

Systems Integration Systems Engineering Windows
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Technical Consultant
Information Technology
Dec 2007 - May 2014

• Lead Solution Architect for successful GroupWise-Exchange Migration (19,000 GroupWise Mailboxes)
o Mentoring junior members of the team (technical & documentation standards)
o Managed the actual GroupWise migration tool from Quest
o Help desk support during “go live” week
• Installation, migration & support for HP’s Integrated Archiving Platform (IAP) Email Archiving Solution
o Documented the complete migration process and post migration verification processes
o Successfully completed migrations of hundreds of millions of documents/emails for many Fortune 500 national and international companies
• Provided complete documentation of all migration processes and procedures.
 

Solutions Architecture
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Edit Skills
Non-cloudteam Skill
Education
Skills
Solutions Architecture
2014
6
Systems Engineering
2015
1
Systems Integration
2015
1
Windows
2015
1
DB2
0
1
HA
0
1
Hyper-V
0
1
Linux
0
1
MS Active Directory
0
1
MS Azure
0
1
PowerShell
0
1
Private Cloud
0
1
Scripting
0
1
ServiceNow
2021
1
Shell Scripts
0
1
Virtualization
0
1
VMWare
0
1
Languages
English, Fluent/Bilingual