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Deborah
Debbie.Michala@yahoo.com
678-641-6114
Jacksonville, FL 32205
Project Manager
21 years experience W2
0
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Average rating
24
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Summary

HIGH-IMPACT PROJECT MANAGER – HUMAN CAPITAL MANAGEMENT

  • Results driven HR Project Manager who brings human resources experience to HCM implementations.
  • Expertise in creating PMO-level project plans, piloting new processes and documenting Lessons Learned /Best Practices that drive project management effectiveness across corporate operations.

Experience includes:

  • Developing Project Scope, Schedule & Charter
  • Team Development
  • Change Management Managing Multiple Projects – In-Scope, On-Time & On-Budget
  • Budget Creation

Experience
Project Manager
Information Technology
Jan 2016 - Jan 2018
Jacksonville, FL
  • ADP is one of the biggest providers of human resources (HR) software solutions and outsourced services., ACA Division Led planning process, delivery, and implementation of 8 Cloud interfaces (Workday and Oracle Fusion) while overseeing budgets of $350K and $270K respectively.
  • Directed a cross-functional team of developers/implementers (Accenture/DayNine, Alight, Collaborative, Cross-Country, eVerge), testers, technical consultants and pilot clients in the design and deployment of HR, Benefits, Payroll and Leave of Absence platform-specific interfaces which integrated to ADP's Healthcare module.
  • Produced and analyzed operational trends (i.e. percent of clients with no errors, file monitoring of HR, Payroll, Leave of Absence, and Benefit loads) for the department which identified process improvements ultimately resulting in lower SLA targets by 5% quarterly.
  • Worked cross-functionally with ACA implementation and service colleagues ensuring Data Operations services are enhancing a positive client experience.
Process Improvement Project Management MS Visio
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Senior Project Manager
Information Technology
Jan 2014 - Jan 2016
Jacksonville, FL
  • NGA HR is a global leader helping companies transform their business-critical HR operations to deliver more effective and efficient people-critical services. Senior Project Manager Managed the end to end project life cycle for NGA projects ensuring that delivery was in accordance with budget, timeline and was of the required quality standards to meet client expectations.
  • Managed office relocation of 500 employees which included site location selection, construction build-out, interior design, change management and staff moving schedules. All timelines and budgets ($1.6M) were met successfully.
  • Communicated status to upper management on a weekly basis.
  • Directed a project team that transitioned 100 expat employees from a bi-weekly to a monthly payroll. Team members represented were from Payroll, IT, Communication, Interfaces, client, and vendors.
  • Created standardized year-end project plans and W2C correction process. Managed multi-national team which consisted of 15 project managers; US (12 divisions), Canada (6 divisions), LATAM (7 divisions) and EUROPE (12 divisions) – adhered to multiple deadlines according to country legislation.
  • Implemented the 1st successful utilization of a new corporate project management process; completed process quality audit, ensuring project compliance.
Project Management Auditing Change Management MS Visio Project Planning
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Human Resource and Professional Employer Consultant
Information Technology
Jan 2012 - Jan 2014
Jacksonville, FL

Oasis Outsourcing provides innovative workforce solutions for employment-related functions including Human Resource Services Employee Benefits Payroll Administration and Risk Management. Human Resource and Professional Employer Consultant Evaluated clients' Human Resources processes and programs to ensure maximum service delivery, compliance, and client engagement.

  • Increased client base by 140% first each year brought on 1,400 worksite employees and $700,000 in administrative fees for Oasis.
  • Maintained a 99% client satisfaction rate by strengthening the connection with clients, through strategic account management and consultation.
  • Educated prospects on the Affordable Healthcare Act (ACA) and eliminated potential fines by introducing a new Preventative Plan that met ACA standards.
  • Supervised the implementation process of new clients ensuring a seamless transition.
No skills were added
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President
Information Technology
Jan 2007 - Jan 2014

Michala Consulting was a consultancy firm that provided advice and consultation in cost reduction of non-core expenses.

President

  • Directed a team of up to 6 to complete expenditure analysis.
  • Wrote RFPs and identified providers that would reduce company expenses by 20%.
  • Created and implemented an auditing program that ensured performance standards were met and negotiated prices were maintained, throughout the contract period.
Auditing
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Associate HR Consultant
Information Technology
Jan 2007 - Jan 2011
Jacksonville, FL

Right Management is the world's largest talent and career management consulting firm.

Associate HR Consultant

  • Coached and trained approximately 1,000 candidates on career search preparation.
  • Consistently maintained a 3.75 out of 4.00 rating from candidate evaluations.
No skills were added
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HR Project Manager
Information Technology
Jan 2000 - Jan 2007
Atlanta, GA
  • Led the development and successful execution of strategic HR initiatives with emphasis on achieving alignment and managing scope, budget, and timelines for an employee base of 35,000.
  • Implemented the PeopleSoft FMLA module and aligned processes and procedure with payroll.
  • Managed program implementations from RFP to production (service awards, outplacement, EAP, exit survey). Monitored performance standards ongoing.
  • Managed third party vendor relationships and evaluated service levels, budgets, and contracts.
RFP Project Management
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Human Resources
Capella University
Certifications
Project Management Professional (PMP) Certification in progress: Expected completion
Skills
Project Management
2018
11
Auditing
2016
9
RFP
2007
7
MS Visio
2018
4
Change Management
2016
2
Process Improvement
2018
2
Project Planning
2016
2
Peoplesoft
2000
1