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ServiceNow Business Analyst (Remote)
Information Technology company
Information Technology company
Jacksonville Beach, FL
W-2 and C2C availableUS ResidentContract726 views
Jacksonville Beach, FL
Contract
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We are looking for an experienced ServiceNow Business Analyst with Demand Management expertise for a 100% remote position.

Experience:

  • 3+ years of ServiceNow experience
  • Strong in the Demand Management / PPM applications.

Business Systems Analyst contractor with ServiceNow experience in the Demand Management / PPM applications. Technical skills and knowledge of SDLC, PHI data, ITIL, etc.

Demand management is basically the functionality in SN and the process of:

  • Capturing requests (“demand”) from the business for IT projects or enhancements
  • Assessing the demand and capturing the cost, work effort, timeline, which teams are involved, etc associated with each demand
  • Going through review processes and governance to approve the demand and ensure it is funded and resourced
  • For approved demands, transitioning into execution

Within ServiceNow, there are built in tools to facilitate capturing the demands from the business and then managing through that review, assessment, and approve/deny process

Skills
Skill Proficiency Years Experience Percent Used
BSA
Any100%
ServiceNow
Any100%
ITIL
Any25%
ITSM
Any25%