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Senior eClinical Works Administrator (Remote)
Information Technology company
Information Technology company
Jacksonville, FL
W-2 and C2C availableUS ResidentContract830 views
Jacksonville, FL

Seeking an eClinicalWorks Administrator for a 100% Remote position.

IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Systems Engineers provide technical support, troubleshoot problem and perform scripting/programming to ensure stable and efficient operation of technology solutions.

  • The essential functions listed represent the major duties of this role, additional duties may be assigned.
  • Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
  • Manages system/application environment and ongoing operations
  • Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
  • Researches, designs, implements and tests technology solutions
  • Proactively monitors and reports performance and utilization of assigned technologies
  • Troubleshoots software and/or hardware issues/failures
  • Resolves alerts and performs remediation activities
  • Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
  • Collects and presents data for reporting and planning
  • Assists with developing tactical strategies, processes and procedures related to systems/application administration
  • Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
  • Collaborates with IT and business area partners on work groups and initiatives
  • Determines best course of action for meeting business needs
  • May provide input into infrastructure architecture designs
  • Writes programming/scripting
  • May participate in Disaster Recovery planning and exercises
  • Ensures execution and alignment to architectural standards and blueprints.
  • May contribute input to infrastructure architecture
  • Performs on-call activities as needed for the environment and technologies

Required skills:

  • Serves as a key technical resource for issues pertaining to eClinical Works and other vendor interfaces and data conversion processes
  • Coordinates testing of new software releases and updates with the appropriate team members.
  • Develops and implements a methodology for communicating system changes and events to system users. This includes designing and maintaining forms, templates and email correspondence related to the effective processing of user requests.
  • Provides support for table builds and maintenance for the eClinical Works system and other supported applications.
  • Continually influences, enhances and improves eClinical Works utilization through technical innovation.
  • Acts as liaison to EHR software vendors and internal IT team.
  • Analyzes, identifies, and troubleshoots EMR- eClinical Works clinical system issues such as system down, slowness, and mapping issues.
  • Provides configuration when setting up new providers and requesting licenses.

Skill Proficiency Years Experience Percent Used
System Administration
Technical Support
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