Seeking a Dedicated Health Coach BSN or RN for a 100% Remote role.

• Maintain coaching center metrics: Accessibility and QA >=95%
• Follow-up with their participants as scheduled 100% of the time.
• Drive positive health outcomes of their participants
• Follow the current Fogg Behavior Model and Motivational Interviewing style for coaching and documentation on all coaching calls.
• Attend and complete all training opportunities, in classroom and online settings
• Receive all necessary certifications, updates and licensures for coaching and will be responsible for supplying documentation of future certifications and licensure to their Team Lead upon completion.
• Use their Coaches Dashboard and monthly QA scores as a self-management tool for excellence and proactively seek feedback in areas of opportunity.
• Provide accurate and reliable client specific information individualized for that participant
• Interact with the member in any modality (telephonic, email, text)
• Work with other departments to solve member issues in a timely manner.
• Maintain a positive and enthusiastic attitude at all times and demonstrate active listening
• Ensure that members will be successfully engaged in the program.
• Ensure that documentation of coaching call is completed correctly in an effort to support customer outcomes and reporting.
• Deliver high quality, value added health coaching on every call.
• Share any determined effective best practice with team.
• Remove barriers and identify opportunities for the members by utilizing positive forces for change.
• Set SMART goals with the member and document action steps needed to complete the goals.
• Send appropriate supporting educational materials to the member.
• Refer member to FB care resources as appropriate.

Education

• Bachelor’s Degree required in a health-related discipline including nursing, dietetics, exercise science, counseling, social work, or health education.
• Master’s Degree preferred. OR Registered Nurse licensed in the state of TN, Registered Dietician, or Licensed Therapist. Maintenance of active licensure and/or registration required.
• At least one year of clinical experience OR one year experience in health and wellness coaching, personal training, health education, counseling or social work
• Prefer certifications in field of study Experience
• Willingness to attain certifications, as relevant to field of study, as defined by Onlife
• Demonstrated knowledge of Health Behavior Change Techniques
• Results driven and outcomes oriented
• Outstanding verbal and written communication skills
• Demonstrated skills in critical thinking, diplomacy, and positive relationship building
• Passion and personal accountability for improving health of program participants