Seeking a Senior Quadient Inspire Developer for a 100% Remote position to develop content for healthcare customers.

The Quadient/GMC Inspire Developer is considered a document composition expert, able to work on moderately complex software development projects. This role requires processing of data to create personalized and customized Omni Channel Communications targeted to our customers.

Essential Functions

• Performs design and development of applications on complex projects utilizing both packaged software applications (Quadient Inspire) and custom-built applications
• Use of Complex data types (XML, multi-line variable data record formats)
• Program, test and troubleshoot workflows
• Set up master workflows to support Document Template design using Inspire Interactive
• Define document blocks. Compose Document Templates using Inspire Interactive
• Define Scalar workflows for automatic processing of input data files
• Expose Inspire Designer template workflows and/or Inspire Interactive Document Templates as REST services, to enable clients trigger these communications in real time
• Define OmniChannel outputs
• Generate emails in HTML or plain text
• Generate SMS
• Proactively identify opportunities to improve process
• Assist in resolving internal/external inquiries related to input/output requirements, intended usage, strategic planning, and alignment of these elements to internal checks, controls, and quality assurance
• Participate in team efforts to standardize process
• Assist with data file analysis
• Participate in special projects and project management duties as needed
• Frequently work on client onboarding projects
• Contribute to the upkeep and consistency of internal documentation related to issues, resolutions, usage topics, and training
• Other duties may be assigned

JOB REQUIREMENTS

• Communications Composition Experience: 6+ years
• Quadient Inspire Designer: min 2 years (Recent experience required)
• Quadient Inspire Interactive: min 2 year (Recent experience required)
• Quadient ICM: 2 years (Recent experience required)
• Quadient Scalar: 2 years (Preferred)
• Quadient Omni Channel Communication experience: 2 years (preferred)
• Managing and Performance tuning of Scalar and Production Servers: 1 year (preferred)
• Enable Inspire workflows as REST web services: 1 year (preferred)
• Manipulate data from various sources / formats e.g. flat files, relational databases, non-relational databases, XML, JSON, etc.
• Positive and consultative demeanor with strong work ethic and the ability to interact with technical and non-technical resources using excellent written and verbal communications
• Excellent follow-up and customer service skills
• Must be open to possible off-hour on-call support in the future

Required Education

• Bachelor’s Degree in Computer Science or Mathematics or relevant work experience
• Relevant Development certifications