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Process Improvement Analyst (Remote)
Information Technology company
Information Technology company
Jacksonville, FL 32256
W-2 onlyContract907 views
Jacksonville, FL 32256
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Seeking a Process Improvement Analyst for a 100% Remote position. Six Sigma Green Belt Preferred.

The Process Improvement Analyst is responsible for the research, analyses, development and improvement of business processes. This role will utilize analytical knowledge and skills to prepare a variety of studies and forecasts of business conditions and trends, draw relevant conclusions and provide recommendations to the organization. In addition, this position will lead and/or participate in a variety of projects, initiatives, programs and workgroups.

Essential functions

  • Process Improvement - Identify, develop, recommend, implement and monitor processes, procedures, products, system enhancements and/or program improvements.
  • Provide education and training on changes, updates, and/or improvements for guidelines, processes and/or procedures to staff and management.
  • Research and Analyses - Research, analyze and report data used to meet all timeliness measures, ensure compliance, manage inventories and reflect monthly/quarterly/annual activities, measure programs, products, or system efficiencies.
  • Project/Program Management - Serve as subject matter expert on projects or workgroups for gathering, data analysis, trends and ad hoc reporting.
  • Lead or participate in cross-functional projects, initiatives and workgroups as assigned.
  • Provide guidance and assistance to team members.
  • Reporting and Documentation - Develop, produce, and distribute business documents such as reports, system and process documentation, standard operating procedures (SOPs).
  • Audit - Perform various audit functions for quality and production.


  • 5-8 years of professional experience in process improvement
  • Process Mapping
  • Data Based Process improvement, specifically in regards to technological processes
  • Six Sigma Green Belt Preferred.
  • Visio - Ability to create process flows
  • MS PowerPoint and Excel
  • Ability to work between Business stakeholders and the IT teams - Drive decision making.
  • Demonstrated understanding of process improvement concepts and operational workflows.
  • Strong PC skills including working knowledge and proficiency with the primary Microsoft Office applications and web-based tools.
  • Demonstrated knowledge and experience working with statistical analysis.
  • Excellent verbal and written communication skills.
  • Must possess strong problem solving and decision-making skills.
  • Intermediate research skills.
  • Ability to maintain confidentiality and discretion.


  • Related Bachelor’s degree or additional related equivalent work experience

Skill Proficiency Years Experience Percent Used
Process Improvement
Agile Methodology
Business Analysis
1 - 375%
Six Sigma