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Healthcare Sales Quality Analyst (Remote)
Information Technology company
Information Technology company
Jacksonville, FL 32256
W-2 onlyUS ResidentContract1263 views
Jacksonville, FL 32256

Seeking a Healthcare Sales Quality Analyst with expertise in small or large group sales. This is a 100% Remote position.

The work of Analysts is guided by precedents, well-defined policy, and supervisory review. Incumbents determine their own priorities and may deviate from established procedures and practices as long as the end results meet standards of acceptability.

What Will You Be Doing

  • The functions listed represent the major duties of this role, additional duties may be assigned.
  • Research, analyze, maintain, modify, validate and prepare data, information and content used in making business decisions. Output is used for forecasting, costing, planning, positioning, trending, measuring, controlling risk, contracting and administration. Present findings and articulate results.
  • Monitor, maintain and test the Company’s systems that manage business and work processes.
  • Monitor and evaluate the effectiveness of solutions, policies, practices and processes to ensure continuous improvement, good client relations, compliance and adherence to business and system requirements.
  • Recommend improvements to achieve and deliver high quality, value-added services.
  • Quickly gain understanding of existing business process design, identify, obtain leadership approval, and implement improvement opportunities
  • Serve as Sales Operations Primary Point of Contact for various corporate projects and initiatives
  • Serve as primary contact for facilitating technical inquiries and / or issues
  • Ensure achievement of project goals through identification and resolution
  • Coordinate with IT partners to ensure technical issues and dependencies are resolved timely.
  • Provide both formal and informal testing support to assist the Development Team
  • Serves as a liaison between the Development Team activities, Business Design Team, and leadership
  • Participate on or lead smaller departmental projects or components of projects. May plan, organize, monitor and control projects to ensure the effective use of resources and adherence to project management standards and reporting requirements.
  • Create, present and/or facilitate meetings, webinars, conference calls, training programs, education sessions, certifications, etc. for primarily internal audiences.
  • Develop and build internal partnerships to improve communication, coordination, collaboration and effective working relationships within own department.

Required Skills

  • 3+ years related work experience, preferably Small Group or Large Group Sales process experience
  • Analyst experience with all testing phases
  • Experience supporting Agile and Waterfall Project Methodologies
  • Experience developing Business Requirements and User Stories General Physical Demands
  • Demonstrated knowledge of Large / Small Group Health and Ancillary New Sale and Renewal

Required Education

  • Related Bachelor’s degree or additional related equivalent work experience

Skill Proficiency Years Experience Percent Used
Quality Assurance
Agile Methodology
Test Case Preparation