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Seeking a Business Continuity Support Analyst with Project and Vendor Management experience. This is a 100% Remote position.
The Project Manager / Business Continuity Support Analyst is responsible for providing analytical support in order to meet the division's assigned goals and deliverables. This role will perform a variety of in-depth research and analyses to evaluate business conditions, measure performance, identify and track trends and recommend improvements. In addition, this position will lead or participate in efforts to define scope and methodology for projects, develop and administer programs and audit processes and procedures to ensure alignment with regulatory requirements, contractual obligations, laws, and government relations.
Mandatory Required Skills
- 3 - 5 years of Professional experience with data analysis, project support, and process improvement.
- Business continuity
- IT disaster recovery
- Crisis Management
- Sustainable Planner
- Experience with Archer GRC
- Experience with Rally
- Bachelor’s degree or additional related equivalent work experience
Other Required Skills
- Demonstrated knowledge of process and operational workflows and research skills.
- Strong PC skills including working knowledge and proficiency with the primary Microsoft Office applications.
- Demonstrated knowledge of continuous improvement methodologies, tools, and techniques (data collection, process mapping, data analysis, etc.) for solutions.
- Analytical skills with the ability to collect, organize, evaluate, and disseminate significant amounts of information with attention to detail and accuracy.
- Demonstrated ability to effectively negotiate timeframes, commitments, and deliverables.
- Ability to translate data into clear, concise information that can be used to support business decisions.
- 3+ years related work experience, preferably Small Group or Large Group Sales process experience
- PMP Certification is a plus
- Experience in Project Management and Vendor Management is a plus
- Analyst experience with all testing phases
- Experience supporting Agile and Waterfall Project Methodologies
- Experience developing Business Requirements and User Stories General Physical Demands
- Demonstrated knowledge of Large / Small Group Health and Ancillary New Sales and Renewal
processes
What Will You Be Doing
- Research and Analysis
- Perform a variety of in-depth research and analyses to support the planning, development, and measurement of short and long-term business objectives, initiatives, and strategies.
- Prepare budget and cost impact and forecasts to highlight business conditions and trends and identify gaps and improvement opportunities.
- Research, analyze, maintain, modify, validate, and prepare data, information, and content used in making business decisions. Output is used for forecasting, costing, planning, positioning, trending, measuring, controlling risk, contracting, and administration. Present findings and articulate results.
- Monitor and evaluate the effectiveness of solutions, policies, practices, and processes to ensure continuous improvement, good client relations, compliance, and adherence to business and system requirements.
- Recommend improvements to achieve and deliver high-quality, value-added services.
- Reporting
- Coordinate, produce, and distribute a variety of business documents such as reports, system, and process documentation, audit results, etc.
- Design new reports to meet business needs, regulatory agencies, performance improvement efforts, and operations.
- Create, present, and/or facilitate meetings, webinars, conference calls, training programs, education sessions, certifications, etc. for internal audiences.
- Develop and build internal partnerships to improve communication, coordination, collaboration, and effective working relationships within own department
- Project/Program Management
- Lead or participate in efforts to define issues and scope of assigned projects, and determine approach and methodology.
- Participate in the development and implementation of consequent strategies and tactics.
- Provide guidance and assistance to less experienced team members and serve as subject matter expert as appropriate.
- Administer programs that meet business needs including program development and enhancements.
- Participate in or lead smaller departmental projects or components of projects. May plan, organize, monitor, and control projects to ensure the effective use of resources and adherence to project management standards and reporting requirements.
- Participate in and/or lead department/divisional workgroups and initiatives
- Develop and build internal partnerships to improve communication, coordination, collaboration, and effective working relationships within own department
- Audit/Compliance/Process Improvement
- Participate in audits to ensure the Company’s programs are administered consistently and meet all regulatory requirements, contractual obligations, laws, and government regulations as well as organizational policies and procedures.
- Monitor, maintain, and test the Company’s systems that manage business and work processes.
- Monitor and evaluate the effectiveness of solutions, policies, practices, and processes to ensure continuous improvement, good client relations, compliance, and adherence to business and system requirements.
- Recommend improvements to achieve and deliver high-quality, value-added services.
- Produce, edit, and distribute a variety of business documents such as reports, systems, process documentation, etc.
- Create, present, and/or facilitate meetings, webinars, conference calls, training programs, education sessions, certifications, etc. for internal audiences.
- Participate in and/or lead department/divisional workgroups and initiatives
- Develop and build internal partnerships to improve communication, coordination, collaboration, and effective working relationships within own department.