Pandora
pandora.kangas@outlook.com
910-547-3070
309 Pioneer Court
Wilm, NC 28411
Business Change Director
16 years experience
0
Recommendations
Average rating
224
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Summary

There's no greater privilege than working on a problem that you are most insatiably curious about and aligned to mission and values. I adore working collaboratively to assess the need and help the team devise a valuable solution. One of my favorite phrases in the Agile/SAFe journey is that we are servant leaders and deliver quality with integrity. By combining data-driven facts as well as compassion for those around us is where we make our best decisions and deliver best execution. In any of my prior roles, and as I have trained others, one of my tenant beliefs is to think about your mortgage customer or your health care member as if she were my Nana. From there, we will provide the most efficient and expedient service.

I am a dynamic business professional bringing diverse leadership experience from strategic planning, P&L and financial management to Agile expertise. Known for “leading by example” and for leveraging skills to flexibly adapt in rapidly changing environments. Builds effective relationships with a broad spectrum of stakeholders from external clients to key decision-makers and infrastructure partners. Proven leadership in translating strategic vision into process change and measurable results. As an Agile Practitioner and learner, am SA certified and SAFe experienced. I am an innovative, collaborative and data-driven thinker with proven ability to actively lead, solve complex problems and execute, resulting in positive outcomes. Colleagues share appreciation of aspiring professional who “gets it!”

Experience
Education
Master's in Business Administration also
University of North Carolina at Wilmington
Bachelor's in Art and Aesthetics
Simons Rock of Bard College
Certifications
CRP - Certified Relocation Professional awarded by the ERC/ National Employee Relocation Council bas
SA certified SAFe/Scaled Agile Framework.
Skills
Agile Methodology
2018
1
Product Management
2018
1
Product Owner
2018
1
Case Management
2017
1
Change Management
2018
1
Database Design
2018
1
Employ
2018
1
MS Visio
0
1
P&L Analysis
0
1
Project Management
2018
1
Release Management
2017
1
Scrum
2017
1
Stakeholder Engagement
0
1
Strategic Planning
0
1
Awards
support for Agile and SAFe transformation including a lead chang, 0
Anthem Inc. from Duration 8 months, 2017
Team Leader ACMS Utilization Management Intake Product Owner Agi, 0
Led and participated in meeting cadence closely partnering with , 0
Daily stand-ups closely partnering with Scrum team in ongoing gr, 0
Regular daily or bi-weekly meetings with business as needed and , 0
Utilized JIRA and Confluence to create user stories and acceptan, 0
Tracked team's productivity through transparent dashboard metric, 0
Release Management and post-go live operational readiness, 0
Supported multiple scrum teams as Product Owner mentored and coa, 0
Ongoing meeting with Agile/SAFe coaches to improve skills throug, 0
Experienced in both Waterfall and Agile methodologies and also a, 0
Facilitated "Lean Coffee" and "Lean Espresso" to bring cross fun, 0
Managed Customer relationships with trust integrity and responsi, 0
Anthem Inc. from Duration 1  years, 2015
CMOR - Reporting and Analysis partnering with developers and cus, 0
Facilitated weekly "Knowledge Share" forum building cross-enterp, 0
Carlisle and Gallagher NTT Data from - 2014. Duration 2 years, 0
Process improvement solutions for mortgage servicing operations, 0
Wells Fargo from Duration 2 years, 2009
Was one of 60 leads for one of the largest mergers in US financi, 0
Wealth Management Securities Relocation of Fortune 500 companies, 0
Maximized development of Internet channel for national Centraliz, 0
Developed lead methodology to optimize opportunity and enhance o, 0
Defined and executed strategy for leveraging core technology to , 0
Other varied work experience includes First Union Wachovia and W, 0
Special Projects team lead - including redesign to self-directed, 0
Proprietary software and business improvement leading to cutting, 0
Partnered with internal and external business leads to bring up , 0
Leading a team of 40 direct reports who supported ongoing relati, 0
In all roles excellent at building rapport and facilitating goal, 0