Sr. Business Project Manager/Process Analyst with a solid background in both Lean Six Sigma Master Black Belt and complete SDLC methodologies, along with management emphasis on quality, continuous improvement and on-time project delivery. Over 27 years' experience in managing both Capital and Operational Expenditures. Focus on strategic planning to improve areas of greatest concern and deliver results through successful implementation. I am looking for a position that I can share and use my business acumen and best in class results to grow, improve and drive efficiencies all while striving to leverage resources and leadership to implement best in class results. Be Project Highlights
• Brought Lean and Six Sigma methodologies to the Company to standardize operations and improve quality.
• Championed a reduction in workforce by 42%, while increasing SLA's and SLO's to a record high average of 97%.
• Created baseline standardization practices for time to task, and work flow distribution.
• Reduced overhead cost by 52% while increasing productivity levels.
• Created an entire reporting metrics template that has been adopted by all divisions of global company.
• Lead integration project of 5 merged companies. Oversaw integration of 32 operating systems into 1 standardized program model. Project incorporated the extensive targeting of CITRIX to bring numerous companies into one centralized unit despite geographical restrictors across the globe. Project alone had a budget in excess of 27 million.
• Led global logistics campaign to integrate over 250 FSL locations into specific logistics hubs with a hit rate of 98%.
• Trained and certified 150 employees thru yellow, green and black belt certifications.
• Created a Kanban system for supply chain operations, which lowered inventories by over 300%.
• Lead, support and participate in quality related activities such as business and continuous improvement projects, customer satisfaction activities, problem solving and root cause analysis
• Extensive experience in Process Improvement activities in both manufacturing and business process environments. Including, but not limited to, RPA (Robotic Process Automation). Blue Prism.
• SCRUM Master certification
• AGILE project management Certification with extensive background in delivering IT based enhancements.
• Data Center Integration with resource tools including, but not limited to the following: ASTERA, ACTIAN, INFORMATICA, PENTAHO, ORACLE, and CITRIX
• 10+ years' experience with the IBM Business Process Management System (BPM)
• Lead Project Manager on the design, implementation, and deployment of a Cloud HCM (Human Capital Management) solutions using cloud based Work Day.
• Oversaw the Oracle based solution system within infrastructure server solutions.
• SAP integration solution project lead for 5 combined international companies.
• EPIC Healthcare Software implementations: Modules include Clinical, Patient Kiosk, aftercare and Human resources.
• End-User Computing training on various EPIC modules.