Florence
fcapala@yahoo.com
+63917-309-5217
Door A-8 Oyson
Cebu City, Cebu, United States, 6000
Virtual Assistant (Part-time)
22 years experience W2
0
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Summary

Experienced Operations Team Leader with a record of managing customer service support teams in the Travel and Hospitality and Healthcare verticals within the Call Centre Industry.

Experience
Education
ETEEAP Undergraduate
University of San Jose-Recoletos 2007
PHILS
French Language Course 2007
Electronics and Communications Engineering Undergraduate
University of San Carlos 2004
PHILS
University of San Jose-Recoletos 2002
Elementary and Secondary
Saint Joseph's Academy 1998
Business Administration
not provided
Mandaue City, Cebu, PHILS
Maternelle Academy
Skills
Data Analysis
2018
14
Quality Assurance
2018
14
Supervisor
2018
14
Customer Service
2014
6
Data Entry
2014
6
Languages
English, Fluent/Bilingual