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Nathan
nmeador85@gmail.com
304-657-3474
Port Saint Lucie, FL 34953
IT Junior Project Manager
10 years experience W2
0
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Average rating
35
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Summary

Accomplished Team Lead skilled in driving and accomplishing department objectives by planning and defining scope, sequencing, scheduling, resource allocating, estimating: cost, time, and budget. Skilled in documenting, analyzing/managing risk, monitoring progress and performance, and providing solutions to problems. Leverage cross-functional expertise to implement business needs within time sensitive deadlines. Strengths include software installation, configuration, administration, monitoring, maintenance, troubleshooting, and upgrades. Strong interpersonal skills to manage client and stakeholder interests.

Experience
IT Junior Project Manager
Nov 2019 - present
Vero Beach, FL
  • Work closely with IT Management to troubleshoot and communicate with clients
  • Work in partnership with the Lead Project Manager & Implementation team to ensure the highest level of standards are met on all deliverables for Client Facing projects
  • For all projects, collaborate with IT Management and Project Managers in creating a detailed work plan that identifies and sequences the activities needed to successfully complete the project
  • Work with IT Manager to identify and allocate resources appropriately
  • Participate in client meetings, and the development of requirements and specifications
  • Fulfill the role of Scribe during meetings as necessary
  • Create and provide Client related documentation
  • Create and provide detailed status reports
  • Suggest and implement repeatable processes and templates where needed to consistently improve the Project Management practice with the company
  • Assist in performing project audits concerning verification and discrepancies
Auditing Project Management
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Service Desk Technician
Information Technology
Apr 2018 - Nov 2019
Hobe Sound, FL
  • Provide technical assistance and support for IT related issues
  • Maintain computer systems and resolve performance issues
  • Operate and maintain customer relationship software
  • Respond to inquiries and manage client accounts
  • Create and reset username and passwords
  • Install and uninstall software
  • Software analysis and monitoring tool utilization
  • Experience with Microsoft and IOS operating systems
  • Experience with database and system administration and use of CRM and RMM software
  • Diagnosing, monitoring, and management of data for analysis
No skills were added
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Support and Integration Project Coordinator
Apr 2019 - Jun 2019
San Luis Obispo, CA
  • Work with team members to get the most complete answer to a given problem and convey updates across both internal departments and the relevant departments of the client
  • Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.
  • Determining project changes.
  • Providing administrative support as needed.
  • Undertaking project tasks as required.
  • Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
  • Assisted in project creation, progress/status, communications, and documentation
  • Monitor project progress and handle any issues that arise
  • Act as the point of contact and communicate project status to all participants
  • Use tools to monitor working hours, plans and expenditures
  • Create and maintain comprehensive project documentation, plans and reports
  • Ensure standards and requirements are met through conducting quality assurance tests
  • Providing support to project managers and business leaders when requested
  • Provide feedback to Quality Assurance\Development teams to consistently improve product and process
  • Assisted with feedback to improve performance and features/quality
  • Configure EMR integrations with third-party applications
  • Manage multiple assigned open cases and keep all parties informed
  • Properly document case details and relevant actions in CRM system
CRM EMR Project Coordinator Project Management Project Planning Quality Assurance
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Store Manager/Sales Associate
Apr 2015 - Apr 2018
Jensen Beach, FL
(multiple locations) Store Manager/Sales Associate
  • Responsible for daily maintenance of point of sales terminal
  • Responsible for inventory management, tracking of orders, shipments, and processing purchase orders
  • Monitored and supervised marketing and sales projects
  • Conducted onboarding, training, and continuing education of staff
  • Maintain relations and interest of stakeholders
  • Monitor, analyze, and interpret metric for performance measures
  • Team lead and support for team members
Project Management Stakeholder Engagement Sales
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Apr 2012 - Jul 2013
Morgantown, WV
Processor
  • Supervised and directed all merchandise and shipment processing
  • Maintained a detailed account of all equipment maintenance and safety checks
No skills were added
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Edit Skills
Non-cloudteam Skill
Education
progress
PMI 2019
American Public
West Virginia University 2017
West Virginia University 2013
Certifications
Certified Associate in Project Management (CAPM) Project Management
Skills
Project Management
2021
7
Stakeholder Engagement
2018
6
Sales
2018
3
Auditing
2021
1
CRM
2019
1
EMR
2019
1
Project Coordinator
2019
1
Project Planning
2019
1
Quality Assurance
2019
1
System Administration
2020
1