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Tony
tonyc@tonychung.ca
604-710-5164
1654 Plateau Crescent
Coquitlam, BC, Canada, V3E 3B3
Senior Implementation Consultant
23 years experience W2
2
Recommendations
Average rating
203
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Summary

  • Digital Workplace Engineer who literally wrote the book about BMC MyIT Service Broker and its transformation into the service catalog center for BMC Digital Workplace Advanced. Leveraged experience across a wide range of industries to quickly understand clients' business requirements to design effective strategies and implement forward-thinking solutions.
  • Application Knowledge Application Category Details Years Last used BMC Digital Workplace Advanced, Remedy Complex workflow development, installation and configuration of on-premises environments, integration, and service design. 5 Current Microsoft Office Applications Word, Excel, Outlook, Access, Visio, PowerPoint, OneNote, Skype for Business 10+ Current Adobe Applications Acrobat, Photoshop, InDesign, PageMaker, Premiere, FrameMaker 10+ Current Video Editing, Screen Capture, Audio Software Camtasia, Snagit, Faststone Capture, Cubase Pro, Audacity, DaVinci Resolve Various Current

Experience
Edit Skills
Non-cloudteam Skill
Education
Associate's in Technical Writing
British Columbia Institute of Technology 2013
Attended in Fine Arts
Vancouver Community College
Certifications
Certificate, Web Server
Langara College, 2003
Skills
CSS
2009
9
HTML
2009
9
JavaScript
2009
9
MySQL
2009
9
PHP
2009
9
Documentation
2021
5
.NET
2014
3
BMC Digital Workplace
2021
3
BMC Remedy
2021
3
Business Analysis
2014
3
C#
2014
3
Project Assistant
2014
3
Project Coordinator
2014
3
Technical Writing
2010
3
VB.NET
2014
3
BMC Atrium Orchestrator
2017
2
Embedded Software
2010
2
Illustrations
2010
2
ITSM
2017
2
Project Management
2018
2
Training
2017
2
UX
2017
2
VBA
2010
2
Acrobat
0
1
Adobe Photoshop
0
1
Business Requirements
0
1
Content Management
2018
1
MS Visio
0
1
Pagemaker
0
1
Program Management
2018
1
Quality Assurance
2018
1
Solutions Architecture
2018
1
XML
2018
1