Tony
tonyc@tonychung.ca
604-710-5164
1654 Plateau Crescent
Coquitlam, BC, Canada, V3E 3B3
Digital Workplace Advanced
24 years experience W2
2
Recommendations
Average rating
230
Profile views
Summary

  • Digital Workplace Engineer who literally wrote the book about BMC MyIT Service Broker and its transformation into the service catalog center for BMC Digital Workplace Advanced. Leveraged experience across a wide range of industries to quickly understand clients' business requirements to design effective strategies and implement forward-thinking solutions.
  • Application Knowledge Application Category Details Years Last used BMC Digital Workplace Advanced, Remedy Complex workflow development, installation and configuration of on-premises environments, integration, and service design. 5 Current Microsoft Office Applications Word, Excel, Outlook, Access, Visio, PowerPoint, OneNote, Skype for Business 10+ Current Adobe Applications Acrobat, Photoshop, InDesign, PageMaker, Premiere, FrameMaker 10+ Current Video Editing, Screen Capture, Audio Software Camtasia, Snagit, Faststone Capture, Cubase Pro, Audacity, DaVinci Resolve Various Current

Experience
Education
Associate's in Technical Writing
British Columbia Institute of Technology 2013
Attended in Fine Arts
Vancouver Community College
Certifications
Certificate, Web Server
Langara College, 2003
Skills
CSS
2009
9
HTML
2009
9
JavaScript
2009
9
MySQL
2009
9
PHP
2009
9
Documentation
2021
5
.NET
2014
3
BMC Digital Workplace
2021
3
BMC Remedy
2021
3
Business Analysis
2014
3
C#
2014
3
Project Assistant
2014
3
Project Coordinator
2014
3
Technical Writing
2010
3
VB.NET
2014
3
BMC Atrium Orchestrator
2017
2
Embedded Software
2010
2
Illustrations
2010
2
ITSM
2017
2
Project Management
2018
2
Training
2017
2
UX
2017
2
VBA
2010
2
Acrobat
0
1
Adobe Photoshop
0
1
Business Requirements
0
1
Content Management
2018
1
MS Visio
0
1
Pagemaker
0
1
Program Management
2018
1
Quality Assurance
2018
1
Solutions Architecture
2018
1
XML
2018
1