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William
bill.hickey3@gmail.com
904-234-5022
4320 Deerwood Lake Parkway
# 101-204
Director
40 years experience W2
0
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Summary

Experience
Director
Information Technology
Apr 2014 - present

Cloudteam is committed to being the leader in IT staffing. Our model is simple; we focus on the needs of our consultants and our customers. Through our Talent Management System, utilization of modern sourcing techniques and strong commitment to service we are creating an exciting new standard in the industry.

Project Management
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External Client Senior Sales Executive
Information Technology
Jan 2011 - Mar 2014

Responsible for identifying, pursuing, and signing key new external clients. Incepture, a wholly-owned subsidiary of Florida Blue, was in the process of diversifying and expanding their client base to provide growth and stability. I was brought in to help lead this effort. Signed over twenty (20) new clients in two years, doubling target numbers. This included strategic targets CSX, Deutsche Bank, Baptist Medical Centers, and Landstar. Fully responsible for entire client pursuit and engagement, including presentations to and meetings with C-Level client personnel. Opened clients in new markets of Atlanta, Chicago, Gainesville, and in existing northeast Florida market.

Business Development Sales
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Division Director
Jan 2003 - Jan 2011
North Florida office for a small, privately-held Information Technology consulting company. Solely responsible for hiring, marketing, client support, staff training, and P/L accounting. Division was profitable month-by-month within 6 months and had fully recognized positive cash flow within 10 months. Achieved over $35,000 monthly profit on ongoing basis. Worked directly with external clients and staff, frequently preparing presentations and training materials to market T2 and to keep staff current on company procedures.
MS Visio Project Management
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Business Development Manager/Technical Lead
Jan 1995 - Jan 2003
( KEANE Inc. (merger in 2001)
Project Management
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Senior Consultant / Project Leader
Jan 1988 - Jan 1993
Online Financial Core Systems Team Leader, and was used by fourteen (14) remote sites. Led project to convert vital Financial System to more efficient technology, creating over eighty new modules. Set up, trained team, and supervised Sustained Support for highly critical Claims Processing System. Acted as a Staff Support Coordinator responsible for supervising other Staff Members which involved providing personnel training, management, administrative support, and technical guidance. Worked directly with Customers to gather requirements, to design solutions, and to fully verify testing procedures and results. Performed analysis, design, coding, and testing for online and batch systems for telecommunications tracking and billing applications. Designed online applications for two (2) very complex processes that Client staff were unable to complete. Heavily involved in entire development process, from design through coding and testing, and including documentation. Trained Client personnel in programming languages and testing procedures. All projects assigned were completed ahead of schedule and under budget.
Project Management Requirements Gathering
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Team Leader/Developer
Information Technology
Jan 1987 - Jan 1988
Team Lead for Insurance Claims Payment Processing and financial applications areas for the nation's largest Toyota distributor. Worked closely with users, demonstrating effective communications skills and technical expertise in designing high quality solutions to meet their needs. Generated $2.2 million in revenue through coupon rebate project. Performed all aspects of this project independently, from initial analysis through final implementation. Worked daily with users to enhance the design processes for all projects, resulting in greater customer satisfaction. Led insurance project support team to the company's highest production success ratio for eighteen (18) consecutive months. Recognized by company president on sixteen (16) separate occasions for proposing improvement ideas. Won company-wide "Kaizen" award for ideas to enhance company productivity.
No skills were added
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Programmer/Analyst and IDMS DBA
Information Technology
Jan 1986 - Jan 1987
Performed analysis and programming for conversion to Electronic Data Interchange (EDI) system. As IDMS DBA, created vital subschemas under very aggressive deadlines and maintained corporate database. Utilized MVS/JCL, COBOL, IDMS, CICS, TSO/ISPF, and EDI.
DBA CICS Cobol IDMS TSO/ISPF JCL
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Manager, Electronic Transmission Department
Jan 1982 - Jan 1986
Supervised Electronic Transmission Department for the nation's largest retail drug store chain. Responsible for the hiring, training, and managing all department personnel. Implemented a system to identify, document, and correct daily transmission failures. Increased successful daily financial transmissions by over 25%. Improved company weekly cash flow by $100,000 by implementing improved processes and documentation. Wrote and implemented comprehensive training and operating manuals to ensure departmental self-sufficiency.
Project Management
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Edit Skills
Non-cloudteam Skill
Education
Skills
Project Management
2021
30
MS Visio
2011
8
Requirements Gathering
1993
5
Business Development
2014
3
Sales
2014
3
CICS
1987
1
Cobol
1987
1
DBA
1987
1
IDMS
1987
1
JCL
1987
1
TSO/ISPF
1987
1