A Degreed Information Technology Professional with experience within the health, training, banking, defense and business sectors. Dependable, self-motivated team player with superior skills in documentation and process improvement. Areas of expertise include:
- Business Analysis
- Business Intelligence
- Process Improvement
- Requirements Tracing
- Microsoft Visio (graphics)
- IT Systems Analysis
- Customer Satisfaction
- Technical System Support
- Training/Development
- Technical System Support
- Authoring Tools (Oracle Tutor)
- Security Clearance - level per request
- Learning Management Systems