Kim
kimk2904@gmail.com
904-600-6958
Jacksonville, FL 32099
IT Business Systems Analyst
35 years experience W2
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Summary

A Degreed Information Technology Professional with experience within the health, training, banking, defense and business sectors. Dependable, self-motivated team player with superior skills in documentation and process improvement. Areas of expertise include:

  • Business Analysis
  • Business Intelligence
  • Process Improvement
  • Requirements Tracing
  • Microsoft Visio (graphics)
  • IT Systems Analysis
  • Customer Satisfaction
  • Technical System Support
  • Training/Development
  • Technical System Support
  • Authoring Tools (Oracle Tutor)
  • Security Clearance - level per request
  • Learning Management Systems

Experience
Education
Business
Nova Southeastern University 2000
Skills
Project Management
2013
4
BSA
2019
3
Project Assistant
1993
3
Requirements Gathering
2011
3
Stakeholder Engagement
2011
3
System Analysis
2019
3
Business Analysis
2019
2
Business Intelligence
0
1
Process Improvement
0
1