A Degreed Information Technology Professional with experience within the health, training, banking, defense and business sectors. Dependable, self-motivated team player with superior skills in documentation and process improvement. Areas of expertise include:

• Business Analysis
• Business Intelligence
• Process Improvement
• Requirements Tracing
• Microsoft Visio (graphics)
• IT Systems Analysis
• Customer Satisfaction
• Technical System Support
• Training/Development
• Technical System Support
• Authoring Tools (Oracle Tutor)
• Security Clearance - level per request
• Learning Management Systems