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Jeff
jefferian.decena@gmail.com
IT Technical Recruiter
8 years experience
0
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Average rating
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Summary

Experienced recruitment sourcing for permanent and contractual positions. Highly focused in Information Technology, Banking and Finance, Bio-Science, Pharmaceutical, Manufacturing and Special

Experience
IT Technical Recruiter
Mar 2019 - Jan 2019
w3r Consulting is a Southfield, Michigan based staffing and consulting firm that provides talent, technology consulting and advanced analytics solutions to Fortune 500 companies in the automotive, financial, healthcare, insurance, professional and business services, and retail industries. Winner of numerous customer and industry awards, W3R celebrates 21 years of innovation, exceptional customer service and community engagement. To learn more about W3R, please visit w3r.com
Customer Service Recruiting Analytics
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IT Recruiter
Jan 2018 - Oct 2018
Recruiting
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Lead Sourcing Specialist & Recruiter
May 2015 - Oct 2017
Led a team of 3 in supporting marketing, sales and recruiting
  • Able to expand the company by building connections with the Executive Directors and Decision Makers of Hospitals, Nursing homes and Public School Districts for all states of America.
  • Providing weekly, monthly and quarterly reports that track progress to plan
  • Gathered 150,000+ leads of Therapists ( SLP, PT, OT ) and School Psychologists
  • Helped the company to place 200+ active working therapist
  • Call new leads derived from lists, referrals and advertising programs.
  • Follow up with leads who have been contacted in the past
  • Conduct initial qualification of leads based on brief phone discussion
  • Increasing pipeline through demand generation consistently meeting and exceeding pipeline development quota
  • Set appointments for Business Development Sales Manager or Director of Business Development for program discussion and ultimate goal of closing qualified leads
  • Use email to correspond with leads to follow up and/or to confirm appointments
  • Use Salesforce.com to capture information regarding leads as well as facilitate lead flow to others in the area
  • Provide feedback to others in department related to information prospects share that could be helpful in advertising/marketing as well as our overall programs Responsible for proactively sourcing and recruiting candidates for Medical and mid-level IT positions
  • Utilizes alternative sourcing techniques as well as proven results from LinkedIn, CareerBuilder, Indeed, Monster, medical websites and other online sources.
  • Generate reports and data of various profiles extracted from resume searches, job postings, company partnerships.
  • Generating leads for therapists all over US for job opportunities that requires extensive travelling.
  • Trained team members for existing and/or new processes in the account.
  • Handles requests for information, quotations, proposals, and bidding processes.
Business Development Project Management Sales Salesforce Sourcing Recruiting
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Customer Service Representative
Jul 2014 - Feb 2015
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution.
  • Process various transactions: order processing, Review exception orders on "sales hold", modify and release them to process, back and/or cancel orders, managed returns and custemer account credits.
  • Assisted customer fraud checks, download and process orders from our e
  • commerce sites.
  • Review damage rates and work with Product Development on opportunities to improve packaging
  • Run reports: weekly reports and other reports as requested by the customer service supervisor
  • Tracking of frieght claims via UPS
  • Assist the Customer Service Quality Auditor by providing requested information, reports as needed to review and ensure high standards for customer service.
Application Packaging Customer Service eCommerce Strategies Clarify
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Project Based Team Manager / Team Lead
Jul 2013 - Feb 2014
  • Coordinate with team leaders and interviewers on the field and check their team performance.
  • Develops professional relationships with college and university placement offices to increase number of qualified applicants.
  • Recruits extensively through career fairs, commercial sites.
  • Screen and Interview applicants for various job positions.
  • Posts jobs for recruitment as needed and develops salary offers for candidates.
  • Create financial expenses reports for every career events
  • Cordinate with internal and external personnel as necessary for recruitment operation.
  • Assure that the team addresses all relevant issues within the specifications and various standards.
  • Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.
  • Ensure deliverables are prepared to satisfy the project requirements, cost and schedule.
  • Provide daily/weekly meeting to maintain the team focused and on track.
  • Facilitate training for team members for improvements, specifications, design targets, the development process, design standards, techniques and tools to support task performance.
  • Conducts meeting with the management and client for performance report, operational challenges and recommended various resolutions to keep the recruitment operations on track.
  • Work with functional managers and the team sponsor to obtain necessary resources to support the team's requirements
  • Serve as a focal point to communicate and resolve issues or challenges with other teams
  • Provide guidance to the team based on management direction
Database Design
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Edit Skills
Non-cloudteam Skill
Education
Hotel and Restaurant Management
Saint John Bosco Institute of Arts and Sciences 2012
Highly
deliver well-matched and high talent candidates
Skills
Business Development
2017
2
Project Management
2017
2
Recruiting
2019
2
Sales
2017
2
Salesforce
2017
2
Sourcing
2017
2
Application Packaging
2015
1
Clarify
2015
1
Customer Service
2019
1
Database Design
2014
1
eCommerce Strategies
2015
1
Analytics
2019
1
Manufacturing
0
1