SailPoint Identity IQ administration including certifications, access reviews, policy setup, account and application risk assessment, role mining and setup, LifeCycle Manager (LCM) design, reports & advanced analytics design.
• Active Directory user management.
• Microsoft Exchange on premises users, contacts and groups management.
• Utilizing different tools to further develop automation (Robotic Process Automation, AutoHotKey, Dataload Classic, Alteryx)
• Powershell scripting utilizing various modules: Active Directory, Microsoft Exchange, Skype for Business, Azure.
• Amazon Web Services Identity and Access Management.
• Creating and managing user accounts in Azure Active Directory.
• Creating and managing user accounts in DocuSign, Box, Core, Skype for Business, Mainframe (TPX, ALIS).
• Provisioning/de-provisioning of access for employees, consultants, vendors and contractors.
• Answer incoming calls or requests to provide broad level of support to customers to identify, troubleshoot, and resolve access related issues.
• Adherence to established SLAs, established processes, security controls and corporate policies.
• Ensure requests contain proper approvals and reviewing completed requests for accuracy.
• Perform access re-certifications on a scheduled basis (Weekly revocation reviews, biannual Cleanup)
• Provide reports, provisioning and approval evidence when requested by auditors and adhering to SOX compliance.
• PowerShell Script writing in order to automate repetitive tasks.
• Automating Weekly reports using PowerShell to assist in account cleanup efforts and stale object cleanup.
• Documenting Processes and work manuals.
• Researching and evaluating new solutions, products and technologies that enhance and improve services.
• Assessing process workflows and suggesting edits.
• Subject Matter Expert projects: - Office 365 License Management, Reporting and Automation - Adobe Creative Cloud Suite License Management, Reporting and Automation