Everbank Jacksonville, FL

Sr. QA/Software Test Analyst (contractor)

• Manual testing of banking applications (.Net, Microsoft Test Manager, Visual Studio)
• Evaluation of Requirement Management tools
• Project planning of Requirements Management tools and process proof-of-concept
• Evaluation of Visual Studio load testing and performance tools

• Experienced in manual and automated testing, integration testing, functional testing, regression testing, UAT, Production testing of Web based applications
• Manual Functional/System/GUI Testing of Title Insurance ERP (Java)
• Manual Functional/System/GUI Testing of Enterprise Content Management system used by banks and financial institutions (.Net)
• Manual Functional/System/GUI Testing of Document Review System used for foreclosures by Servicers/Attorneys (.Net and MS Workflow Manager)
• Manual Functional/System/GUI Testing of CFPB error resolution tracking system
• Manual test case creation and execution using Excel, Rational Manual Tester, Mercury Quality Center, Microsoft Test Manager/Visual Studio/TFS
• Participated in requirements review, analysis and clarification
• Participated in design and requirement sessions
• Created and tracked software defects using Rational and Microsoft tools
• Created automated Daily Status reporting system for 300+ Excel test cases
• Created Keyword Driven Automated test cases
• Created and executed SQL queries to validate test data
• Projects utilized Waterfall, Agile, Water-Scrum-Fall SDLCs
• Production Deployment support and smoke testing
• Certified Scrum Master
• Involved with selecting and training of local, intern and off-shore resources
• Informatica PowerCenter ETL training and development on special project

Responsible for project management, process improvement and business unit operations at the “Bill Factory”, printing, processing and mailing over 1,000,000 utility bills per year and operates as a profit center with billable services over $1,000,000 per year. Business unit operations include day-to-day operation, updates to bill template, bill stock and envelopes, material and equipment purchasing. Special projects included XP Agile and Test Driven Development seminar and evangelism, digital lock box implementation, pre-sorted postage initiation and savings, and facility management and facility relocation.

• Implemented software test procedures
• Created standardized Test Plans
• Evangelized company-wide defect tracking system
• Reviewed/analyzed software delivery contracts with State DOTs

• Analyzed client corporate departments for process improvement of their SDLC, focusing on requirements, development, test and deployment processes
• Created/hired/managed test teams for manual and automated testing
• Largest team created/managed was 10 testers

• Improvement of project management, software life-cycle methodology, and testing processes
• Champion of organization improvements per CMM Level 2-3, ISO-9001 guidelines
• Training and implementation of project and software life-cycle methodologies
• Training, installation and implementation of Rational Unified Process
• Recommendation and usage of software configuration management process and tools
• Champion of user requirements, use cases, requirement documents, reviews, risk management
• Implementation of process and testing metrics and executive reporting

• Agile and Test Driven Development methodology evangelist
• Worked with unreleased and pre-release web automation tools (Rational)
• Worked with implementation of pre-release of MS .NET

• Created/hired/managed test team for manual and automated testing of Client/Server applications
• Implemented functional specification, requirements and document process
• Implemented standardized software development process
• Implemented defect tracking process (MS ATS Defect Tracker)
• Implemented manual testing processes for unit, integration, system testing
• Implemented installation and release process (InstallShield)
• Created InstallShield scripts
• Implemented document control system (MS VSS)
• Performed Y2K testing and validation
• Implemented and managed test web servers and demo servers
• Created new employee on-boarding processes
• Created and managed InAir homepage website implementation and testing
• Worked with unreleased web automation tools (Rational)
• Process implementations resulted in 99% successful customer installs at FAA and ATI