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Keeva
kvlinton@gmail.com
404-414-6364
237 N. Colonial Homes Circle, NW
Atlanta, GA 30309
Clinical Applications/Business Analyst
27 years experience W2
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Average rating
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Summary

Process focused with management skills, strong with End-User product training and system build experience.
Highly effective in current and future state workflow documentation and transitions, end-user support and
implementing change.

A skilled leader with adaptable communication aimed at improving the customer experience and developing strong technical teams. Proven abilities in project management. Results driven professional known to meet and exceed goals and expectations, motivate staff to maximum productivity, and control cost through associate management. A talent for identifying and addressing environmental and associate needs.

Areas of Expertise

  • Business Analysis, Project Management, and coordination
  • Application system build
  • EMR, HL7
  • Patient Portal
  • Clinical processes and operations
  • End-User Training and Support
  • Forms Building and Editing using VFE and TFE
  • Training for Providers and Back-End users
  • Revenue Cycle and EDI; set up and management
  • Experience in Ambulatory and Inpatient settings
  • Process and Workflow Analysis

Technical Summary

Allscripts 17.10, Centricity 5.1, 9.5 and 9.8, CPS 12.2, NextGen, Cerner, GE, Epic, Meditech, SQL, VFE, CCC and TFE editing, Remedy Salesforce, Quantum, CyberArt, Remote Desktop Viewer, Dragon, Cortext, Apricot, ePrescribe, Clinical works forms Building and Editing, Meaningful Use trained, SureScripts, ICD-10, Scripts writing, Virtual/Remote end-user support, Windows; Word, Excel, PowerPoint, Outlook, Kronos, Uber Conference, Go To Meeting, WebEx, Mac OS, Cloud, iPad, iPhone, Android, Wordpress, Mailchimp, web design

EMR Summary

  • Interfaced systems with Quest, LabCorp, Dentrix, ePrescribe, Aries, Orchard, Synapse, CAIR
  • Implemented and supported Centricity, Cerner, GE, and some Epic
  • Legacy support for Meditech and Allscripts
  • Onsite and remote user support in registration, scheduling, EDI, billing, collections, transaction management, and reporting modules for over 200 users
  • System administration to providers, mid-level and administrative users for over 300 users
  • Coordinated attestation and training for meaningful use and HRSA requirements in billing, registration, and scheduling modules for over 300 users
  • Development and dissemination of End-User training and supporting materials on PM and EMR applications including competency measures for over 150 users
  • End-User and Super User virtual and classroom training including competency measures in billing, scheduling, collections, transaction management, registration, and reporting modules for over 150 users
  • Provided elbow to elbow support on EMR navigation through forms, letters, and pamphlets to all users in EMR modules for over 80 users
  • Coordinated and led Meaningful Use Training – Stage 1 & 2 using scheduling, registration, billing and EMR modules for over 150 users

Experience
Education
Master's in Business/Corporate Communications
Walden University 2016
Bachelor's in Communication and Media Studies
Clark Atlanta University 1994
Skills
Training
2021
22
Project Management
2021
14
Manufacturing
2007
10
Stakeholder Engagement
2007
10
BSA
2021
7
System Administration
2021
7
Analysis
2021
6
EMR
2021
6
EHR
2021
5
HL7
2021
5
Billing
2021
4
Crystal Reports
2021
4
Data Dictionary
2021
4
MS Visio
2021
4
Regulatory Reporting
2022
4
Business Analysis
2021
3
Press Releases
2011
3
Salesforce
2022
3
Web Design
2011
3
Budget Management
2013
2
Budgeting
2013
2
Database Maintenance
2021
2
EDI
2021
2
Vendor Management
2013
2
BMC Remedy
2021
1
Compliance
2021
1
Continuous Improvement
2021
1
Documentation
2018
1
HIPAA
2021
1
Project Planning
2018
1
Database Upgrades
2013
1
Microsoft Excel
0
1
SQL
0
1