Business Systems Analyst

• HDSupply/White Cap
• (Remote) Orlando, FL Aug 2020
• June 2021 IT Readiness: Team member assisting with WC company split, Mergers and Acquisitions into single ERP systems.
• Created and performed UAT/test evidence for integration and automation (Workato) for Jira/FreshService implementation.
• Created Documentation: SOP, Run Books, Quick Reference Guides, Training Decks for Technology / Project / Integration Management Groups and Data Architecture Team.
• Utilized Jira / SmartSheet for large projects and department initiatives, Epics, issues / tasks, integration workflow, and reporting. Business Process Analyst
• Masters Organic Farm
• Egg Harbor, NJ Nov 2019
• July 2020 Business Process Improvement (BPI): Assist team members to manage supply and demand with data integrity.
• Create As-Is and Business User Documentation for current system solution, while conducting gap analysis. Business Systems Analyst
• Medicaid Done Right
• Clearwater, FL July 2019
• Nov 2019 Business Process Improvement (BPI): Participated in best practices to enhance CRM business operations suggested process improvements, naming conventions and data integrity.
• Developed As-Is and Business User Documentation for current CRM solution HALO along with Business Process Mapping (BPM) to highlight As-Is with gaps.
• Assisted in creation and implementation of Document Control Libraries with revision history/life cycle for SOP/Process Flows/Training/Checklists/Fillable forms utilizing SharePoint 365.
• Assisted on gaps analysis with Stakeholders and prioritized rollout of approved To-Be enhancements/changes.
• CRM Appointment Scheduling system: SME to stakeholders, gathered/prepared RFP for 3rd party vendor bidding including schema, business requirements, process flows, data tables, and dashboard/reporting mockup.
• System/unit testing, user/technical documentation for invoice software re-write and migration to HALO. Project Manager
• AMIKids
• Tampa, FL Sept 2018
• March 2019 Business Process Improvement (BPI): Assist team members to successful implementation of On-Premises MS Dynamics 365 (CRM) to 40+ business units nationwide with data mapping and migration from legacy systems.
• Coordinated efforts directly with IT Dept. Director and accountable to Exec Leadership and stakeholders.
• Lead data migration team for each programs' group rollout, ensuring all tasks in place/scheduled
• Agile methodology
• prepare/lead project report meetings status, prioritize workload and timelines, risk assessment and critical decisions, achieved and upcoming milestones, financials and re-projections.
• Managed project-related issues, attempt to tackle problems different angle, assignments/tasks/resources
• Approved expenses of internal/external team resources, project reconciliation licenses, staff overhead Systems Quality Assurance/Safety Manager
• Arc of Ventura County
• Ventura, CA Mar 2017
• Feb 2018 Business Process Improvement (BPI): Participated in best practices to enhance program operations suggested process improvements, naming conventions and data integrity.
• Lead safety committee representing county-wide Arc facilities/programs, included tracking licensing required training completions (Excel and Case Magic), fire drills/evacuation safety, facility/vehicle inspections.
• Spearheaded Arc's participation in Ventura County Full-Scale Exercise (50+ county emergency facilities), including 100+ staff and persons served safe evacuation utilizing program disaster plan and roles.
• Utilized SME's to create templates for standards, policies, procedures, forms, handbooks and manuals.
• Implemented "Document Review Cycle", publishing/managing in controlled SharePoint environment
• Assisted in SharePoint network re-configuration, library consolidations, and network housekeeping. Business Analyst/Technical Writer
• CRC/Occidental Oil and Gas
• Bakersfield, CA May 2012
• Jul 2016 Business Process Improvement (BPI): Substantial cost savings by using a smart-naming convention in CMMS Maximo Preventative Maintenance by 90%, Job Plans by 75% for Gas Detectors, UVIR, ESD, and O2 Monitors. Created/negotiated all RFP for continued projects.
• Created compliant templates for business unit/maintenance standards, procedures and FMQC/Job Plans.
• Maintain business unit risk factors, environmental, safety, DOT, and OSHA requirements.
• Implemented "Document Review Cycle", publishing/managing in controlled SharePoint environment
• Utilizing SDLC/Agile methodology and Big Data analysis, developed auditable (internal/regulated) business process automation to integrate Health, Environmental, Safety (HES) identified critical equipment into CMMS Maximo and preventative maintenance schedule. User Acceptance Testing (UAT) completed.
• Cost benefit BIRT reporting as part best business practice to maintain consistency/audit compliance. Ad-hoc/scheduled reoccurring reports for planner/management distribution
• Key Performance Indicator (KPI) BIRT reporting development with CMMS Maximo administrator for upper management Work Order schedule compliance, backlog, maintenance costs, corrective, and preventative.
• Administrate/create companywide SharePoint site calendar overlays, and forms. Used to coordinate and automate scheduling cross departments with shared resources.
• Business Process Mapping (BPM) for Critical Deferral Work Orders, Dispatch, Authorizing Management
• CRC Property Tax Project and Reporting:
• Developed test scripts with developers and User Acceptance Testing (UAT) completed.
• Created End User Documentation as well as Technical Documentation listing stored SQL procedures and scripts, import Oracle platform raw data, pre-aggregation variable and static formulas, aggregation, and data validation.
• Create mapping of program tables and field schema, data mapping for output County Tax forms 566
• D, 566-F, 566-K, 566-J.